Case Management Supervisor- Children Division (Ages 3-22 years old)

Regional Center of the East Bay

$87K — $129K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in human services or related field preferred; Bachelor's accepted
  • 4 years of Regional Center experience, ideally in case management
  • 2 years of supervisory experience preferred, with alternatives considered
  • Valid driver's license, automobile, and insurance required
  • Cultural awareness and sensitivity for diverse populations

Responsibilities

  • Assist the Associate Director and perform their duties in their absence
  • Supervise, train, and evaluate assigned staff
  • Provide information on regional center services to stakeholders
  • Review and approve requests for residential services
  • Lead case consultations and client staffing
  • Liaise with community programs and agencies
  • Monitor and report on case management activities

Benefits

  • 3 weeks paid vacation + 12 sick days
  • 14 paid holidays + 3 floating holidays
  • Multiple medical care options with 100% employer-paid Kaiser coverage for employees
  • Dental and vision plans available
  • CalPERs Retirement pension plan
  • Eligibility for Student Loan Forgiveness program
  • Flexible work schedules, including work-from-home options
  • Comprehensive Employee Assistance Program with mental health care
Full Job Description
Salary Range: $3,380.16 - $4,994.04 Bi-weekly; $87,884.16 - $129,845.04 Annually

DUTIES AND RESPONSIBILITIES:

Serve as assistant to the Associate Director and perform administrative and supervisory functions to assure that effective case management services are provided. Duties include, but are not limited to:
  1. Perform the duties of the Associate Director in his/her absence.
  2. Interview, select, train, assign, schedule, supervise, and evaluate the performance of assigned staff.
  3. Provide general information regarding regional center services by telephone or at meetings.
  4. Review and approve requests for residential services in assigned areas, including admissions to or discharges from State developmental centers.
  5. Recommend and develop organizational methods and/or procedures.
  6. Provide case consultation.
  7. Participate in and coordinate client related staffing/conferences in developing Individual Program Plans and problem resolution. May include collaboration with service providers, State developmental centers and other agencies.
  8. Serve as consultant or liaison to assigned community programs, agencies, organizations and State Developmental centers.
  9. Monitor, review, and report case movements and recordings (IPPs, Annuals, Quarterlies, Medicaid Waivers, etc.).
  10. Monitor case management provided by assigned staff.
  11. Participate in program development, evaluation and/or facility reviews.
  12. Develop and provide in-service training and orientation to staff as assigned.
  13. Attend weekly Supervisor's meeting and other agency and community meetings as assigned.
  14. Perform other related duties as assigned.

EXPERIENCE AND ABILITIES:
  1. Demonstrates leadership ability, fosters positive partnerships and a sense of teamwork.
  2. Remains calm during time of crisis.
  3. Can work through complex community issues.
  4. Demonstrates good over-all organization of work.
  5. Has the ability to teach others.
  6. Competent to address personnel issues.
  7. Has basic understanding of clinical issues, human development, and basic counseling methods.

MINIMUM QUALIFICATIONS:
  1. Master's degree in human services or related field preferred. Bachelor's degree in human services or related field accepted.
  2. Minimum 4 years Regional Center experience, preferably in case management.
  3. Two years supervisory experience preferred. This may be substituted with demonstrated leadership roles in projects, taskforce, etc.
  4. Automobile, valid CDL, and insurance.
  5. Demonstrate cultural awareness and sensitivity and an ability to work effectively with culturally diverse populations.

BENEFITS:

At the Regional Center of the Easy Bay, we offer a full spectrum of competitive benefits including:
  • 3 weeks paid vacation + 12 sick days
  • 14 paid holidays + 3 floating holidays
  • Multiple options for medical care (including Kaiser at 100% employer paid for employee)
  • Dental and vision plans
  • CalPERs Retirement (pension)
  • Student Loan Forgiveness*
  • Flex schedule, if applicable
  • Work at Home schedules, if applicable
  • Employee Assistance Program, including mental health care

*The Public Service Loan Forgiveness program is a federal program that forgives student loan debt for nonprofit employees after 120 qualifying payments. Employees who work at least 30 hours per week for a governmental, 501(c)(3) nonprofit, or other qualifying nonprofit organization may apply to have the balance of their student loans forgiven (tax free) after making 120 monthly payments.

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