Case Management Supervisor- Adult Division (Ages 26 years and Older)

Regional Center of the East Bay

$89K — $132K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in human services or related field preferred; Bachelor's accepted
  • 4 years of Regional Center experience, especially in case management
  • 2 years of supervisory experience preferred, or demonstrated leadership in projects
  • Valid driver's license, insurance, and automobile ownership required
  • Ability to work effectively with culturally diverse populations

Responsibilities

  • Serve as an assistant to the Associate Director, performing administrative and supervisory functions
  • Interview, select, train, assign, schedule, supervise, and evaluate staff performance
  • Provide information about regional center services via telephone or meetings
  • Review and approve requests for residential services including admissions and discharges
  • Provide case consultation and coordinate client-related staffing/conferences
  • Monitor, review, and report on case movements and documentation
  • Attend supervisor's and community meetings, while also developing in-service training for staff

Benefits

  • 3 weeks paid vacation and 12 sick days
  • 14 paid holidays and 3 floating holidays
  • Multiple medical care options with certain plans fully employer-paid
  • Dental and vision benefits available
  • CalPERs Retirement (pension) plan offered
  • Opportunity for Student Loan Forgiveness
  • Flexible work schedules and potential work-from-home options
  • Access to Employee Assistance Program, including mental health support
Full Job Description
Position Title: Case Management Supervisor

Division: Adults

Salary Range: $3,447.76 - $5,093.93 Bi-weekly; $89,641.76 - $132,442.18 Annually

Location: Concord

DUTIES AND RESPONSIBILITIES:

Serve as assistant to the Associate Director and perform administrative and supervisory functions to assure that

effective case management services are provided. Duties include, but are not limited to:
  1. Perform the duties of the Associate Director in his/her absence.
  2. Interview, select, train, assign, schedule, supervise, and evaluate the performance of assigned staff.
  3. Provide general information regarding regional center services by telephone or at meetings.
  4. Review and approve requests for residential services in assigned areas, including admissions to or discharges from State developmental centers.
  5. Recommend and develop organizational methods and/or procedures.
  6. Provide case consultation.
  7. Participate in and coordinate client related staffing/conferences in developing Individual Program Plans and problem resolution. May include collaboration with service providers, State developmental centers and other agencies.
  8. Serve as consultant or liaison to assigned community programs, agencies, organizations and State Developmental centers.
  9. Monitor, review, and report case movements and recordings (IPPs, Annuals, Quarterlies, Medicaid Waivers, etc.).
  10. Monitor case management provided by assigned staff.
  11. Participate in program development, evaluation and/or facility reviews.
  12. Develop and provide in-service training and orientation to staff as assigned.
  13. Attend weekly Supervisor's meeting and other agency and community meetings as assigned.
  14. Perform other related duties as assigned.

EXPERIENCE AND ABILITIES:
  1. Demonstrates leadership ability, fosters positive partnerships and a sense of teamwork.
  2. Remains calm during time of crisis.
  3. Can work through complex community issues.
  4. Demonstrates good over-all organization of work.
  5. Has the ability to teach others.
  6. Competent to address personnel issues.
  7. Has basic understanding of clinical issues, human development, and basic counseling methods.

MINIMUM QUALIFICATIONS:
  1. Master's degree in human services or related field preferred. Bachelor's degree in human services or related field accepted.
  2. Minimum 4 years Regional Center experience, preferably in case management.
  3. Two years supervisory experience preferred. This may be substituted with demonstrated leadership roles in projects, taskforce, etc.
  4. Automobile, valid CDL, and insurance.
  5. Demonstrate cultural awareness and sensitivity and an ability to work effectively with culturally diverse populations.

BENEFITS:

At the Regional Center of the Easy Bay, we offer a full spectrum of competitive benefits including:
  • 3 weeks paid vacation + 12 sick days
  • 14 paid holidays + 3 floating holidays
  • Multiple options for medical care (including Kaiser at 100% employer paid for employee)
  • Dental and vision plans
  • CalPERs Retirement (pension)
  • Student Loan Forgiveness*
  • Flex schedule, if applicable
  • Work at Home schedules, if applicable
  • Employee Assistance Program, including mental health care

*The Public Service Loan Forgiveness program is a federal program that forgives student loan debt for nonprofit employees after 120 qualifying payments. Employees who work at least 30 hours per week for a governmental, 501(c)(3) nonprofit, or other qualifying nonprofit organization may apply to have the balance of their student loans forgiven (tax free) after making 120 monthly payments.

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