Case Management Director

Fourth Street Clinic

$105K — $120K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Master's in Social Work, Mental Health Counseling, or related field
  • Active Utah licensure (LCSW, CSW, ACMHC, or CMHC)
  • 5+ years experience in medical and/or behavioral health case management
  • 5+ years leadership experience overseeing supervisors/managers
  • Experience with high-acuity populations and homelessness/behavioral health/SUD
  • Proficient in EHR with strong communication and conflict resolution skills
  • Commitment to trauma-informed, harm-reduction, and health equity practices
  • Valid UT driver's license and insurability

Responsibilities

  • Set clinical and operational direction for the Case Management program
  • Coach and support Case Management Supervisors in delivering high-quality care
  • Align practice standards across clinic, outreach, and community settings
  • Track quality and performance outcomes for accountability
  • Facilitate communication and collaboration among multidisciplinary partners
  • Analyze program metrics to identify trends and recommend practical improvements
  • Ensure compliance with organizational and regulatory requirements

Benefits

  • 100% employer-paid health insurance for the employee; 80% dependent premium paid
  • 401(k) eligible after 90 days
  • Health Savings Account (HSA) and Flexible Spending Account (FSA)
  • Generous Paid Time Off and Paid Holiday schedule
  • Options for comprehensive benefit packages including Disability, Life, and Critical Illness insurance
Full Job Description
What You'll Lead

As Case Management Director, you'll set the clinical and operational direction for our Case Management program-making sure services are consistent, high-quality, and grounded in trauma-informed, harm-reduction, whole-person care. You'll coach supervisors, align practice standards, track quality/performance outcomes, and keep teams connected across clinic, outreach, and community settings-while staying compliant with organizational and regulatory requirements.

Required
  • Master's in Social Work, Mental Health Counseling, or related field
  • Active Utah licensure (LCSW, CSW, ACMHC, or CMHC)
  • 5+ years medical and/or behavioral health case management (or related)
  • 5+ years leadership experience; able to supervise supervisors/managers
  • Experience with high-acuity, medically complex populations and homelessness/behavioral health/SUD
  • EHR proficiency; strong communication, conflict resolution, and change leadership
  • Trauma-informed, harm-reduction, health equity commitment
  • Valid UT driver's license + insurability
    Ready to lead with heart and systems-thinking? Apply today.


A Typical Weekday

You'll be onsite Monday-Friday, 8:00-5:00, starting with a quick pulse-check on program metrics and any overnight updates from outreach. Your day blends big-picture planning with real-time support: huddles with Case Management Supervisors, quick consults with multidisciplinary partners, and purposeful check-ins that keep communication smooth across clinic and community sites.

Between meetings, you'll review dashboards and documentation patterns, spot trends, and tee up practical improvements the team can actually use. Expect a steady rhythm of collaboration-problem-solving barriers to care, keeping workflows steady during change, and making sure the program stays mission-aligned and audit-ready. By day's end, you'll have moved both people and systems forward (and probably answered a few "quick questions" that weren't quick).

The Good Stuff
  • Competitive salary: Starting at $105,000 DOE
  • Medical, dental, and vision coverage
    • 100% employer-paid health insurance for the employee; 80% dependent premium paid
  • 401(k) (eligible after 90 days)
  • Health Savings Account (HSA) and Flexible Spending Account (FSA)
  • Generous Paid Time Off and Paid Holiday schedule
  • Options across comprehensive benefit packages options, including Disability, Life, ER Paid Life, Accident, Hospital, Critical Illness.

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