Medtronic

CAS Clinical Service Manager, CAS- New Jersey

Medtronic$130K — $140K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree with 5 years of relevant experience or advanced degree with 3 years of relevant experience.
  • Experience within Electrophysiology (sales, clinical, etc.)
  • Management experience (sales, clinical, training, etc.)
  • Strong leadership skills in clinical support environments.
  • Proven track record of achieving business objectives.

Responsibilities

  • Lead clinical support activities and programs to optimize resources and deliver customer value.
  • Partner with sales team to drive clinical support initiatives and assess their value.
  • Align resources with regional business priorities for optimal clinical support.
  • Drive changes to enhance Electrophysiology (EP) understanding and customer engagement.
  • Collaborate with team to execute strategies for business growth in ablation solutions.
  • Coach and review performance of direct reports, implementing corrective actions as needed.
  • Conduct training and education for staff and stakeholders regarding Medtronic products and procedures.

Benefits

  • Health, Dental, and Vision insurance
  • Tuition assistance/reimbursement
  • Paid time off and paid holidays
  • Employee Stock Purchase Plan
  • 401(k) with employer contribution and match
Full Job Description
We anticipate the application window for this opening will close on - 24 Jul 2026

A Day in the Life

Collaborates with key stakeholders to coordinate, develop and execute clinical strategies to achieve short- and long-term business objectives within region as it relates ablation solutions activities and program. Drive execution of key CAS initiatives to achieve Group, OU and Regional level goals. Maximize regional personnel performance by managing, developing and motivating clinical support employees to deliver unsurpassed patient care, physician/AHP support and technical expertise in the hospital, and other care settings.

This position will require up to 50% travel within their dedicated territory

Primary Responsibilities

Clinical Support Leadership

  • Lead all regional clinical support related activities and programs to efficiently optimize resources, deliver customer value and deliver exceptional clinical guidance


  • Partners with sales team to drive key clinical support initiatives and provide assessments via periodic business reviews that highlight the value of Medtronic ablation clinical support to our customers


  • Work with regional leadership to align resources based on business priorities and appropriate clinical support demands


  • Lead and drive changes focused on strengthening of EP acumen, prioritization of understanding and implementation of expanded EP ablation solutions to the customer, and customer engagement


  • Collaborate with sales team and additional key stakeholders to coordinate and execute strategies to achieve ablation solution expansion business objectives


People Management

  • Provide ongoing feedback and coaching to direct reports; provides regular performance reviews and implements corrective actions where necessary.


  • Leads regional Clinical Specialists to execute on key goals and objectives


  • Assist employees with goal setting, performance reviews, and individual development planning (IDP's).


  • Responsible Clinical Specialist recruiting and hiring. Continually work to maintain a strong, diverse bench of Clinical Specialist talent for future hiring opportunities.


Sales Support

  • Understands national, regional and territory sales objectives. Works in partnership with account managers and CAS Regional Manager to achieve/ exceed goals


  • Serves as effective Medtronic CAS representative to physicians and support staff regarding Medtronic CAS products, service and support


  • Promotes the safe and effective use of Medtronic CAS products and related procedures.


Business Operations

  • Business Discipline: Sales support, MPX reports, credentialing, expense management, data privacy, warranty credits


  • Ensure efficient, effective use of inventory, expenses and assets


Technical Support/ Clinical Support

  • Represents Medtronic CAS during ablations procedures to provide clinical guidance, technical assistance, and customer engagement


  • Receives technical inquiries by customers and team. Researches and supports resolution for solutions to questions or problems


Educational Support

  • Partner with education team and internal resources to facilitate and lead the training of new and tenured field personnel


  • Educates and trains physicians, hospital personnel and office staff on CAS products and procedures. (e.g. one-on-one training sessions, in-service education programs, seminars and/or outside symposiums)


  • Supports and provides training and resources for hospital staff to enable them to conduct training for their personnel


Required Qualifications

  • Bachelor's Degree with 5 years of relevant experience or advanced degree with 3 years of relevant experience.


Preferred Qualifications

  • Experience within Electrophysiology (sales, clinical, etc.)


  • Management experience (sales, clinical, training, etc.)


For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. a7 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship

At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Recruitment Fraud Alert

We are aware of phishing scams targeting job seekers. Please keep the following in mind:

Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.

Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.

If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.

If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at [email protected].

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):$130,000.00- $140,000.00

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

Medtronic plc is an Irish-domiciled multinational medical device company that develops and manufactures medical device technologies and therapies to treat chronic diseases worldwide. Medtronic was founded in 1949 in Minneapolis, Minnesota, as a medical equipment repair shop. Today, the company operates in more than 160 countries and employs over 90,000 people. Medtronic's primary products include implantable pacemakers and defibrillators, insulin pumps, spinal and neurostimulation devices, surgical tools, and patient monitoring systems. The company is committed to improving patient outcomes and expanding access to healthcare through innovative medical technologies.
Learn more about Medtronic
Size
95,000 employees
Market Cap
$102.7 billion
Industry
Net Income
$2.8 billion
Founded
1949
5 Year Trend
+1.3%
Revenue
$27.9 billion
NASDAQ

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