Job Requisition ID:


Time Type:
Full time

Employee Group:
Staff

Job Category:
Career and Employment

Employment Type:
Permanent

Department:
Co-operative and Experiential Education - Undergraduate and Co-op Team II

Hiring Range:
$73,695.42 - $92,119.28

Posting Information:This posting is for an existing vacancy.

Internal deadline Thursday June 25th at 11:59 PM

There is a qualified internal in this role

Job Description:

Primary Purpose

Career Advisors support learners in exploring their career possibilities using a person-centered, trauma-informed, and equity-informed approach. Career advisors connect with learners in multiple ways, including through one-on-one advising, group facilitation, and the creation of compelling curricula. The Centre for Career Development, situated within Co-operative and Experiential Education, services the career needs of undergraduate students, graduate students, postdocs and alumni of the University of Waterloo. Each Career Advisor is intended to support populations within certain faculties.

Key Accountabilities

Individualized Coaching and Advising
• Develops supportive advising relationships that center learner agency by applying person-centered, equity-informed, and trauma-informed principles of practice (in person and online)
• Facilitates reflective thinking through asking questions, active listening, and applying other counselling micro-skills to support learner decision making in employment/career-related contexts
• Flexibly adapts to ensure inclusive, supportive interactions with people from all identities and experiences, including individuals who identify as Indigenous, Black, racialized, 2SLGBTQIA+, a person with a disability, an international student, or any intersection of these
• Understands and tactfully acknowledges employment barriers; works with individuals to build strategies that will support work search needs post-graduation
• Navigates complex interactions and engages in effective case management when situations require referrals (e.g., Counselling Services, AccessAbility Services, etc.)
• Supports people in accessing and using tools, resources, and other sources of information relevant to pursuing their goals and understanding the world of work

Group Facilitation
• Designs and delivers presentations and facilitates workshops and activities with small and large groups of learners (in person and online)
• Tailors content development to meet the needs of diverse learners, drawing on universal design principles and effective teaching and learning strategies
• Creates and integrates customized content within presentations and workshops to meet designated learning outcomes at the course and/or program level
• Adapts facilitation style/strategies to meet the needs of diverse learners, implementing universal design principles and effective teaching and learning strategies

Relationship Building
• Builds relationships with CCD colleagues to effectively collaborate on projects, engage in supportive communities of practice, and facilitate information sharing
• Builds relationships with campus stakeholders to strengthen CCD referrals and increase curricular/co-curricular integration of CCD services (Faculties, SSO, Co-operative Education, Accessibility Services, Campus Wellness, Centre for Work Integrated Learning, Writing & Communication Centre, Graduate Studies and Postdoctoral Affairs, Registrar's Office, etc.)
• Leverages key relationships (e.g., Faculty Relations Managers, Instructors) to strategically embed inclusive career education content into academic spaces (including courses)
• Influences stakeholder perspectives on the value of career education and capably coaches other educators on career/employment principles, conversations and content
• Negotiates the delivery of career education programs, services, and content with stakeholders to optimize the learner experience
• Works closely with Educational Developers to incorporate best practices in pedagogy

Program Management and Leadership
• Leads the strategic design and delivery of career education programming that enhances the learning experience both inside and outside the classroom
• Identifies service gaps/opportunities and proposes ideas for new/improved programming that aligns with strategic priorities and stakeholder feedback
• Conducts relevant research and identifies key themes to inform curriculum and program development
• Creates learning outcomes and assessment strategies to evaluate program success
• Develops, plans, and implements inclusive career and employment-related programming
• Collaborates with internal stakeholders and external partners outside the department/university to inform strategic initiatives and programs
• Supervises and mentors undergraduate/graduate student-staff

Theory, Knowledge, and Best Practices
• Stays abreast of career education and student development trends, theories, literature and best practices; applies knowledge to ensure high quality service and programming
• Continuously strengthens equity, diversity, inclusion, accessibility and anti-racism knowledge and competency; applies learning/unlearning to adapt approaches to supporting learners
• Develops and maintains thorough knowledge of University of Waterloo and community resources, services, and supports to ensure strong and effective referrals for learners
• Develops resources for fellow Career Advisors as well as student-staff using educational practices that meet a variety of learning needs
• Participates in a culture of shared learning; engages in and offers appointment/workshop shadowing opportunities

Required Qualifications

Education
• Undergraduate university degree required
• Courses or certification in career development, design thinking, trauma-informed care, equity, anti-racism or anti-oppression considered strong assets

Experience
• Experience advising/coaching is required; preferably in a career development or postsecondary education context
• Experience facilitating workshops and delivering presentations is required
• Experience building successful relationships and collaborative partnerships is required
• Experience directly supporting/designing programming that meet the needs of individuals facing barriers is required
• Experience developing tailored workshops, curricula, or other learning resources is required

Knowledge/Skills/Abilities
• Knowledge of learner-centered, trauma-informed and equity-informed principles and practices
• Knowledge of career development, student transition and student life cycles
• Knowledge of the barriers faced by individuals seeking employment, especially equity-deserving individuals
• Knowledge of work-integrated learning, co-operative education, and role of career development in enhancing these learner experiences an asset
• Advanced active listening skills; empathetic and non-judgmental
• Exceptional written and oral communications skills, adaptable to audience and context
• Strong presentation and facilitation skills; knowledge of effective teaching and learning strategies/activities is an asset
• Strong organizational and time management skills, as well as excellent attention to detail
• Ability to support others using a person-centered approach, setting aside preconceived ideas of what knowledge or conventions would be best for someone else
• Ability to build strong working relationships and collaborate effectively with colleagues both inside and outside of the department
• Ability to develop, implement and lead quality projects and programs while meeting deadlines
• Ability to manage a high volume of work amidst competing priorities
• Ability to update working knowledge of best practices, processes and resources that inform practitioner practice
• Awareness of own social location and how it affects power and privilege within both learner and coworker interactions/relationships
• Understanding of professional scope and ability to make appropriate referrals while considering potential barriers individuals might face in accessing them