Care Services Manager

Front Porch

$86K — $99K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Current Registered Nurse or Licensed Vocational Nurse license in California
  • 5 years of experience in a senior community
  • 1 year of experience in long-term care, geriatric or rehabilitative nursing
  • 1 year of supervisory experience
  • Ability to interpret professional and regulatory documents

Responsibilities

  • Coordinate and supervise Assisted Living staff to ensure quality care
  • Ensure compliance with Federal and State regulations as well as company policies
  • Conduct resident assessments and plan of care evaluations
  • Complete performance appraisals and provide coaching to staff
  • Act as liaison for families, residents, and healthcare professionals

Benefits

  • Opportunities for professional development and ongoing education
  • Supportive work environment focused on quality resident care
  • Participation in budget planning and resource management
  • Comprehensive training for new and current staff
  • Work in a stimulating and uplifting environment for residents and families
Full Job Description
Vista del Monte

Pay Range: $86,800 - $99,500

Summary:
Under the direction of the Executive Director/ Director of Health Services, the Care Services Manager is responsible for the coordination, supervision and directing of the work of the Assisted Living staff and ensures the resident needs are met according to Federal and State regulations as well as Company Policy.

ESSENTIAL FUNCTIONS
• Provides quality Customer Service efficiently to residents, families, co-workers and vendors in a manner to ensure satisfaction.
• Follows all safety procedures and assures all staff does as well.
• Supervises all activities of Assisted Living to assure quality care.
• Ensures 24-hour provision of nursing services within Assisted Living.
• Coordinate and perform resident assessment and plan of care evaluations to ensure residents are at the appropriate level of care and services. Consult with DON and/or Director of Health Services for professional assistance.
• Complete rounds as necessary; responds to medical alert calls as required.
• Orients new staff to ensure quality of care for residents; dispenses work assignments and assures completion before end of shift.
• Is responsible for completing performance appraisals timely as well as coaching and counseling of residential care staff.
• Keeps proper resident care documentation and ensures charts are in order; maintains required documentation as per Federal, State and Company Policy.
• Acts as liaison between family, residents, and physicians. Supervises the health care services and programs to residents.
• Coordinates resident admissions and transfers with other departments and/or community agencies.
• Supervises and participates in resident interdisciplinary care plan conferences. Supervises documentation in resident health records and reviews scheduled audits.
• Participates in budget planning and monitoring of fee scheduling and charging for services and cost effective utilization of resources.
• Responsible for orientation and ongoing in-service education, including safety procedure and awareness training of all assisted living nursing staff.
• Promotes stimulation, uplifting and comfortable environments for residents, families and staff.

JOB REQUIREMENTS and QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Current licensure by the California Board of Registered Nursing or Current licensure by the California Board of Vocational Nursing and Psychiatric Technicians; experience in long-term care community health, geriatric and/or rehabilitative nursing desirable; 5 years' experience working in a senior community and have supervisory experience.
• Ability to read, analyze and interpret professional journals, technical procedures, or government regulations. Must be able to read, write, speak and understand English.
• Basic mathematical skills required.
• Must be able to understand, follow, support and initiate policies and procedures of the facility. Must be able to recognize emergency situations and respond appropriately; must be able to plan, organize, prioritize and implement work assignments efficiently; must be able to function effectively with no supervision.

Credentials:
Essential:
* Registered Nurse - California
* Licensed Vocational Nurse - California

Education with Equivalent Qualifications:
Essential:
* High School diploma or GED

Experience with Equivalent Qualifications:

Non/Eessential:
* 5 Years 5 years experience working in a senior community
* 1 Year long term care, geriatric and/or rehabilitative nurse
* 1 Year Supervisory experience

Compensation Disclaimer: The actual compensation offered will depend on a wide range of factors including, but not limited to, the selected candidate's knowledge, skills, experience, training, education, and licensure/certifications (as applicable).

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