Job Description
Essential Job Duties & Responsibilities:
- Develop, implement, and evaluate care management policies, goals, and objectives
- Support the care team in care coordination and implementation of patient care plans
- Conduct ongoing clinical assessments and develop integrated patient care plans for high- and medium-risk patients
- Collaborate in the selection, development, and maintenance of patient education materials
- Develop individualized care plans based on patient needs
- Work closely with the supervisor to integrate care coordination services into the team model
- Monitor daily activities of assigned staff, assess performance, provide feedback, and develop training and professional growth plans
- Provide orientation, education, and training for staff as needed
- Assist with transition of care post-hospitalization
- Participate in integrated care team rounds
- Perform data analysis and tracking
- Investigate and resolve patient and provider complaints
- Participate in relevant departmental and organizational committees
- Perform other related duties and projects as assigned
Educational Requirements:
- Current State of Illinois license (LPN, RN, LCSW, or LSW).
- Bachelors of Science in Nursing (BSN) or related is required.
- Current CPR certification.
- Valid Illinois Driver's License.
Experience & Related Skills:
- 3-5 years of experience in healthcare care coordination or disease management is required.
- Active Illinois RN license required.
- Experience in an ambulatory healthcare setting or federally qualified health center (FQHC) is required.
- Strong time management and organizational skills in a high-intensity, patient-focused work environment.
- Demonstrates problem-solving, decision-making, and sound judgment.
- Exceptional customer service skills.
- Strong oral and written communication skills.
COMPENSATION & BENEFITS
Salary range: $85,000 Annually
BENEFITS
- Health
- Vision
- Dental
- 403b
- FSA and HSA
- Employee Assistance Program (EAP)
Occupational Risk for Exposure to TB
This position carries an occupational risk for exposure to Tuberculosis (TB) due to direct client interactions. Employment is contingent upon annual TB testing, unless an exception applies:
- Documented medical contraindications
- Documented religious objections
Staff who decline TB testing or flu vaccinations due to medical or religious exemptions will be required to wear a mask when appropriate.
