Care Manager (I/DD)

Alder Holdings, LLC

$124K — $135K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in Social Work (MSW) with an active LCSW or LICSW, or Master's in Counseling/Psychology with an active LMHC, or active RN, OT, or PT license
  • 3 to 5 years of clinical or case management experience with individuals with intellectual and developmental disabilities
  • Strong knowledge of Massachusetts public/private benefit programs
  • Proven advocacy and clinical thinking skills in complex systems
  • Exceptional communication and interpersonal skills

Responsibilities

  • Develop, implement, and oversee person-centered care plans
  • Guide families through public benefits and insurance options
  • Interpret medical/behavioral records and ensure continuity of care
  • Support transitions during critical life milestones
  • Act as liaison between families and service providers
  • Attend meetings to advocate for individuals' needs
  • Maintain accurate documentation of care and advocacy efforts

Benefits

  • Flexible work schedules and hybrid work opportunities
  • Health, dental, and vision insurance
  • Professional development support and continuing education reimbursement
  • Collaborative, inclusive culture focused on employee well-being and growth
Full Job Description
Alder is seeking a dedicated, clinically licensed, and systems-savvy Care Manager to pioneer and grow our dedicated I/DD practice. This role is specifically designed for an experienced clinical professional, such as a state agency nurse, clinical social worker, or rehabilitative therapist, who is ready to transition away from high-volume public caseloads and return to high-touch, deeply personalized, person-centered care.

In this role, you will act as a strategic partner for individuals with developmental disabilities, autism spectrum disorders, and complex medical or mental health needs. You will manage a low-volume caseload, giving you the time, autonomy, and resources to build meaningful relationships with families and deliver the kind of thoughtful, person-centered care management that is often difficult to achieve in larger systems

Responsibilities:

  • Holistic Care Management: Develop, implement, and oversee comprehensive, person-centered plans tailored to the unique goals, clinical needs, and long-term milestones of the individual.
  • Systems Navigation & Advocacy: Guide families through the complex ecosystem of public benefits, state agency eligibility processes, private resources, and insurance options, maximizing available funding streams.
  • Clinical Oversight & Coordination: Leverage your professional background to interpret complex medical or behavioral records, identify high-quality clinical providers, and ensure seamless continuity of care.
  • Transition & Lifespan Support: Provide expert guidance during critical milestones, including school-to-adult transitions, residential placement planning, employment changes, and future-care planning.
  • Interdisciplinary Collaboration: Act as the central liaison between families, medical professionals, educational entities, therapeutic teams, and community service vendors to ensure clear communication.
  • Clinical Accompaniment: Attend medical, therapeutic, and planning meetings alongside families to actively advocate for the individual's clinical and human needs, ensuring follow-through from all parties.
  • Precise Documentation: Maintain accurate, timely, and thorough documentation of all care planning, clinical advocacy efforts, and family interactions.


Required skills / experiences:

  • Licensure & Credentials: Must possess at least one of the following active Massachusetts credentials:
    • Master's degree in Social Work (MSW) with an active LCSW or LICSW.
    • Master's degree in Counseling or Psychology with an active LMHC.
    • Active license as a Registered Nurse (RN).
    • Active license as an Occupational Therapist (OT) or Physical Therapist (PT).
  • Experience: Minimum of 3 to 5 years of direct clinical or case management experience working with individuals with intellectual and developmental disabilities, preferably within a state agency ecosystem, regional clinical team, or specialized provider network.
  • Systems Expertise: Strong working knowledge of Massachusetts public and private benefit programs, including MassHealth, SSI/SSDI, Section 8, guardianship or its alternatives, and complex care funding streams.
  • Clinical & Advocacy Skills: Proven track record of practicing true person-centered thinking, translating clinical documentation into actionable care plans, and advocating successfully within complex institutional or medical systems.
  • Communication: Exceptional interpersonal, writing, and diplomatic skills, with the ability to build immediate trust with families experiencing high stress.


Our comprehensive benefits and employee perks include:

  • Competitive compensation
  • Flexible work schedules and hybrid work opportunities
  • Health, dental, and vision insurance
  • Professional development support and continuing education reimbursement
  • A collaborative, inclusive culture focused on employee well-being and growth

In accordance with the Massachusetts Pay Transparency Act, the expected pay range for this position is $60-$65 hourly. Actual compensation may vary based on factors such as licensure, years of experience, and other relevant qualifications.

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