Bayhealth

Care Manager

Bayhealth$79K — $122K *
Dover, DE 19901In-Person
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Nursing (BSN)
  • Registered Nurse (RN) certification
  • Basic Life Support (BLS) certification
  • 5 years nursing experience within the last 10 years
  • Preferred experience in Utilization Review or Care/Case Management

Responsibilities

  • Applies utilization management criteria for patient review and care level determination.
  • Conducts patient screenings for discharge planning interventions and collaborates with Social Workers for complex needs.
  • Assesses care appropriateness on a concurrent basis and reports risks or variances.
  • Records clinical data accurately in databases for quality monitoring and denial reconsiderations.
  • Performs Medicare denial processes and addresses urgent utilization issues promptly.
  • Coordinates with healthcare providers to develop and communicate individualized care plans.
  • Facilitates documentation compliance according to payer regulations.

Benefits

  • Generous Paid Time Off and Paid Holidays
  • Matching 401(k)/403(b) Plans
  • Excellent Health, Dental, and Vision insurance
  • Disability and Life Insurance options
  • On-Site Child Care
  • Educational Reimbursement
  • Health Care and Dependent Care Flex Spending Accounts
  • Array of Voluntary Benefits including Critical Care Coverage
Full Job Description
If you care about the opportunity to grow, to make a difference, to build a future and a life, then we just might have the career for you. Care to talk?

Bayhealth Medical Center is Central and Southern Delaware's healthcare leader with hospitals in Dover and Milford, as well as stand-alone Emergency Department in Smyrna and a hybrid Emergency Department and Urgent Care in Milton. We offer various practice settings throughout Kent and Sussex Counties. Bayhealth Medical Center Kent Campus is 90 minutes from Philadelphia, Washington, DC and Baltimore. Our Sussex Campus is 30 minutes to the Delaware beaches and relaxation in the sand!

Bayhealth Medical Center offers a competitive salary and comprehensive benefits package (for eligible positions) including:

  • Generous Paid Time Off and Paid Holidays
  • Matching 401(k)/403(b) Plans
  • Excellent Health, Dental, and Vision
  • Disability and Life Insurance options
  • On Site Child Care
  • Educational Reimbursement
  • Health Care and Dependent Care Flex Spending Accounts
  • Plus, an array of Voluntary Benefits to include Critical Care Coverage and more!


Location: Kent Campus Hospital

Status: Full Time 80 Hours

Shift: Days

SALARY RANGE: 37.98 - 58.87HOURLY

General Summary:

An RN who coordinates care and services of selected patient populations across the continuum of illness promoting effective utilization and monitoring of health care resources. Performs concurrent and retrospective patient reviews based on accepted quality, utilization, clinical risk and infection control criteria and communicates effectively with all members of the health care team regarding issues identified.

Responsibilities:

1. Applies utilization management criteria for the review process, distinguishing levels of care and interacting with Physicians, other healthcare team member, and outside agencies.
2. Conducts patient screening for assessment of discharge planning interventions. Conducts simple discharges which include home health care, durable medical equipment, and authorizations pharmaceuticals. Provides communication to the Social Worker for complex discharge needs.
3. On a concurrent basis, assesses the appropriateness of the level of care; diagnostic testing and clinical procedures; performance and clinical risk issues; and documentation of medical record completeness and reports all variances and events.
4. Accurately and completely records all required clinical data in the data base to include information for reconsideration letters for denial of days and/or service.
5. Demonstrates ability to perform the Medicare denial process.
6. Recognizes urgent utilization issues and reports them to the Care Management manager, unit management, and attending physician immediately
7. All other duties as assigned within the scope and range of job responsibilities
8. ED Care Managers ONLY: Through an interdisciplinary team of health care providers, the care manager in collaboration with the physician will assist in coordinating a comprehensive plan of care using a concurrent integrated review process to determine medical necessity for appropriateness of admission. If admission is not appropriate then assist in a collaborative effort with the patient and significant other to enhance quality of care and focus on appropriateness of outpatient resource use.
9. Responsible, in coordination with the physician in developing and reviewing the individualized care plan, therefore assisting with the implementation of the plan of care. Communicate the plan of care with the entire health care team members. Facilitates the efficient delivery of care.
10. Assists the physicians with documentation compliance according to Medicare, Medicaid and Commercial payer regulations and guidelines.
11. Demonstrates ability to combine medical staff practice patterns, disease trajectory, community resource knowledge, and patient family desires into the critical thinking of discharge planning. Acts collaboratively with the emergency room navigator to coordinate discharge plans and arrangements for patient / families by ensuring a smooth transition from an emergency room level of care to another as required.
12. Conducts the initial assessment for the identification of potential discharge needs and provides communication to the Social Service Inpatient Discharge Planners.
13. Non-ED ONLY: Performs concurrent denial recovery of all denied days and records outcomes in the clinical data base. Requests sub-acute level of care when applicable to denied days.
14. Acts collaboratively with Social Services for post-hospital care needs

Required Education, Credential(s) and Experience:

  • Education:
    ; Bachelor Degree Nursing (BSN)
    ;
  • Credential(s):
    Registered Nurse
    ;Basic Life Support
  • Experience: Required: 5 years nursing experience within the last 10 years
  • Preferred: Utilization Review, Care/Case Management experience

To view a full list of all open position at Bayhealth, please visit:

https://apply.bayhealth.org/join/

About Bayhealth

Bayhealth Careers

There has never been a more opportune time to join Bayhealth, a leading health system committed to the professional growth and development of its team members. Bayhealth is actively seeking dedicated individuals to bring innovation and leadership to their expanding team.

Explore Job Opportunities

Bayhealth offers a variety of job opportunities that allow professionals to utilize their skills in a dynamic healthcare environment. The company is dedicated to fostering a culture of diversity and inclusion, where every team member is valued for their unique contributions.

Engage in Professional Growth

Bayhealth is committed to the continuous professional development of its employees. With comprehensive benefits and diversity training, team members are equipped to excel in their roles and advance their careers within the healthcare industry. Bayhealth supports a culture where innovation and leadership thrive, ensuring that the team is always at the forefront of medical excellence.

Internship Programs

For those beginning their career journey, Bayhealth provides robust internship programs designed to offer hands-on experience in a variety of healthcare disciplines. These programs are a cornerstone of Bayhealth's commitment to nurturing the next generation of healthcare professionals.

Join a Diverse Team

At Bayhealth, diversity and inclusion are more than just words. They are foundational elements of the company culture, promoting an environment where all employees can thrive. Bayhealth’s team is a reflection of the diverse community it serves, bringing together a wide range of perspectives to enhance patient care and community engagement.

Networking and Career Advancement

Bayhealth encourages its employees to engage in networking opportunities that can lead to significant career advancement. By connecting with other healthcare professionals, Bayhealth team members gain insights and perspectives that enrich their professional lives and support the company’s mission of delivering exceptional care.

Applying for a Position

To apply for a position at Bayhealth, candidates are encouraged to submit a resume that highlights their qualifications and experience relevant to the job. The hiring process at Bayhealth is designed to be transparent and engaging, ensuring that all candidates are given the opportunity to showcase their skills during the interview process.

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