Full Job Description
CARE (Center for Advocacy, Resources & Empowerment) is the advocacy and prevention education office that supports survivors of sexual assault, intimate partner/domestic violence and stalking.
UCSC is seeking a CARE Director who will bring leadership, compassion, and vision to a role where your work makes a lasting difference. As the CARE Director, you'll lead a highly respected team of Advocates and Educators providing confidential survivor-centered support and prevention education, while collaborating with campus partners to foster a safe, inclusive, and supportive environment for students, faculty, and staff.
JOB SUMMARY
Reporting to the Director of Counseling and Psychological Services, the CARE Director oversees confidential campus advocacy and prevention services for sexual assault, intimate partner/domestic violence, and stalking. The incumbent is directly responsible for the supervision of CARE staff and establishes and achieves departmental goals and objectives through coordinated achievements of all CARE professionals and student staff. This CARE Director serves as a manager and university spokesperson, expert, strategist, policy analyst, and advocate for all campus-wide interpersonal violence issues related to students, staff, and faculty.
The CARE Director is responsible for critical incident management and consultation to leadership on high-risk scenarios related to sexual assault, intimate partner/domestic violence, and stalking, and participates in and leads committees and task forces responding to a variety of issues in relation to sexual violence and assault, and handles sensitive situations as needed. The incumbent ensures the implementation of scientifically driven prevention education best practices for students, staff, and faculty in relation to sexual violence and assault.
The CARE Director draws from a theoretical and philosophical foundation in student services and specialized expertise and knowledge of sexual assault issues and victim advocacy, including survivor recovery, medical, legal, and adjudication procedures, to conduct risk mitigation for campus health and safety and serve as a subject matter expert on sexual assault, intimate partner/domestic violence, and stalking.
APPOINTMENT INFORMATION
Budgeted Salary: $100,100- $125,000/annually. Salary commensurate with skills, qualifications and experience.
Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.
Benefits Level Eligibility: Full benefits
Schedule Information:
- Full-time, Fixed
- Percentage of Time: 100%, 40 Hours per Week
- Days of the Week: Mon-Fri
- Shift Includes: Day
Employee Classification: Career appointment
Job End Date: None
Work Location: UC Santa Cruz Main Campus
Union Representation: Non-Represented
Job Code Classification: ADVOCACY MGR 1 (006783)
Travel: Never or Rarely
JOB DUTIES
30% - Leadership
- Develops and implements strategic vision and short and long-term goals for CARE to address the CARE service needs of the campus community.
- Ensures all CARE services and programming are survivor-centered, trauma-informed, intersectional, and empowerment-based.
- Develops, implements, and reviews policies and procedures that guide the operations of CARE, consistent with University, federal, and state regulations as applicable.
- Oversees budget expenditures for the CARE Office. Administers grants related to advocacy and prevention education efforts as necessary.
- Provides annual data analysis on CARE services to identify trends and adapt services, outreach, and education to reach communities that are underserved or have additional vulnerabilities.
- Promotes a culture of collaboration, inclusion, and continuous improvement among staff.
- Serves as a representative with expertise in intimate partner violence and sexual assault for University-wide initiatives, meetings, committees, and task forces.
30% - Supervision and Management
- Provides direct supervision of staff, including advocates, the Prevention Education Coordinator, Intake Coordinator, and student staff.
- Ensures quality and standards of service provided by CARE staff and student staff, in accordance with relevant laws, policies, confidentiality requirements, and professional best practices.
- Monitors continuing education and maintenance of staff Domestic Violence and Sexual Assault Counselor Certification. Ensures proper stewardship of confidential client information.
- Responsible for performance management of CARE staff and student staff in accordance with UC guidelines, providing probationary and annual performance appraisals, and implementing coaching, counseling, discipline, and dismissal.
- Provides direct oversight of all recruitment activities and hiring actions for CARE professional staff and provides guidance and oversight for hiring and management of student staff.
- Develops and maintains a work environment to ensure collaborative working relationships and open and direct communication.
- Coordinates the development and implementation of campus-wide educational programs to eradicate interpersonal violence and foster a culture of consent and respect on campus.
- Oversees the CARE Prevention Education Coordinator in the development and implementation of scientifically driven and evidence-based prevention programs.
- Ensures outreach and accessibility of CARE services are intersectional and responsive to campus climate needs.
20% - Consultation
- Serves as University spokesperson regarding sexual violence, sexual assault, intimate partner/domestic violence, and stalking to campus and community agencies.
- Represents UC Santa Cruz on UC System-wide CARE Council, collaborating with other UC CARE directors to share developments in the field and best practices, implementing UC Sexual Violence/Sexual Harassment (SVSH) policy, and coordinating with UC Office of the President on compliance for campus, state, and federal mandates.
- Consults with University leadership on high-risk scenarios and critical incidents related to interpersonal violence and sexual assault.
- Serves as a resource for best practices in managing incidents related to intimate partner violence and sexual assault.
- Collaborates with campus stakeholders to develop strategies for addressing complex issues related to interpersonal violence and sexual assault.
20% - Direct Service
- Provides direct support and intervention for clients (students, faculty, or staff) experiencing crises or requiring immediate assistance related to sexual assault, intimate partner/domestic violence, and stalking.
- Conducts assessments to identify student needs and connect them with appropriate resources.
- Facilitates training and workshops for students, staff, and faculty on topics of intimate partner violence, sexual assault, and stalking, and provides support on prevention and education outreach and engagement efforts.
- Monitors and evaluates the effectiveness of direct services, making adjustments as necessary to improve outcomes.
REQUIRED QUALIFICATIONS
- Proficient knowledge of interpersonal violence advocacy, trauma-informed practices, advocacy for survivors within the legal system, and Title IX policies and procedures.
- Thorough knowledge of applicable laws and ethical standards associated with the profession.
- Minimum one year of experience providing confidential advocacy services to individuals who have experienced sexual assault, intimate partner/domestic violence- sexual harassment and stalking
- Demonstrated strong supervisory and management skills- typically achieved after two or more years of experience- to provide expertise, guidance, case consultation, and professional development to Advocates and other CARE staff.
- Specialized expertise and knowledge of sexual assault issues and victim advocacy, including survivor recovery, medical, legal, and adjudication procedures.
- Strong theoretical and philosophical foundation in student services.
- Ability to develop, implement, and evaluate prevention education programs.
- Demonstrated knowledge of and ability to apply social justice fundamentals to sexual violence prevention, including policy development and community organizing.
- Solid skills in decision-making, analysis, critical thinking, project management, and organizational leadership. Ability to effectively solve problems and make recommendations and decisions in response to critical incidents when protocols are absent.
- Excellent interpersonal and communication skills with the ability to work effectively and professionally with campus community members with diverse and intersecting identities in both individual and large group settings.
- Experience in strategic planning, establishing programmatic goals and objectives. Ability to communicate clear vision and attainable goals and gain results in a timely manner.
- Ability to manage fiscal resources effectively.
- Well-developed written communication skills. Ability to write, edit and proofread correspondence and other materials that reflect professionalism, attention to detail, and the ability to convey clear and accurate information in written form.
- Well-developed oral communication skills with the ability to speak clearly and present detailed and complex information.
- Mastery of standard office applications and digital communication platforms, with a strong aptitude for learning new internal systems necessary to perform the requirements of the position.
- Ability to maintain strict confidence of privileged information and perform a wide range of duties that require tact, sensitivity, independent judgment, diplomacy, organizational skills, flexi