University of California San Diego

Care Connections Hub RN CM - Hybrid - 141189

Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Graduate from an accredited school of Nursing.
  • Current RN license issued by California.
  • Minimum of 2 years of recent RN case management experience.
  • Experience managing high-risk patients post-discharge, particularly via telephonic outreach.
  • Proficiency in information systems including Word and Excel.
  • Excellent interpersonal and communication skills.
  • Ability to work effectively in a team environment.

Responsibilities

  • Perform telephonic outreach to high-risk patients to prevent avoidable events.
  • Coordinate care for patients post-discharge from acute inpatient stays.
  • Assist in referrals for patients needing additional assistance at home.
  • Utilize community resources for patient care coordination.
  • Collaborate with insurance companies regarding patient needs.
  • Conduct follow-ups to ensure patient adherence and resource utilization.

Benefits

  • Recommended hybrid schedule with one onsite workday per week.
  • Access to a wide array of community health resources and support services.
  • Work in a collaborative environment with a focus on innovative care delivery.
  • Engagement with a reputable academic health system with a strong focus on research and community service.
Full Job Description
Payroll Title:
CASE MGR EX CEH Department:
PHSO - CLINICAL OPERATIONS Hiring Pay Scale
$161,172 - $212,558 / Year Worksite:
La Jolla Appointment Type:
Career Appointment Percent:
100% Union:
HX Contract Total Openings:
1 Work Schedule:
Days, 8-Hour Shift, Monday-Friday

#141189 Care Connections Hub RN CM - Hybrid
Filing Deadline: Wed 9/30/2026
Apply Now

This position may work a hybrid schedule, which includes a combination of working both onsite at Greenwich Drive and remote. Current department requirement is on-site one day per week.

DESCRIPTION

The Population Health Care Connections Hub consists of a team of RN with case management experience who perform telephonic outreach to high-risk patients to help prevent avoidable events. Most of these calls are for patients who discharge from an acute inpatient stay and /or it could be for internal provider referrals for our patients who may need additional help while at home. This role requires someone who has strong initiative, critical thinking skills, and previous case management experience. Previous experience with EPIC and Care Port a plus. Knowledge of community resources is critical to help patients with their care coordination needs. A strong understanding of payers, community resources, DME, HH, and skilled nursing facilities in the area is critical to being successful in this role

While not required, a cover letter is highly recommended when applying to this position.

MINIMUM QUALIFICATIONS
  • Must be a graduate from an accredited school of Nursing.
  • RN license issued by the State of California.
  • Minimum two (2) years of recent RN experience in inpatient case management and recent ambulatory RN CM experience.
  • Proven background in managing high-risk patients post-discharge. Strong preference for experience in telephonic outreach with high-risk patient populations and working with insurance companies.
  • Proficiency in Information Systems and computer programs such as Word and Excel.
  • Must possess excellent interpersonal and communication skills.
  • Must be able to work within a team environment.
PREFERRED QUALIFICATIONS
  • BSN or Master's Degree.
  • ACM and/or CCM certificate.
  • Epic knowledge and experience.
SPECIAL CONDITIONS
  • Must have access to high-speed internet when working remotely.
  • Must be able to work various hours and locations based on business needs.
  • Employment is subject to a criminal background check and a pre-employment physical.
Pay Transparency Act

Annual Full Pay Range: $161,173 - $212,558 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $77.19 - $101.80

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

Apply Now

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community .

About University of California San Diego

The University of California San Diego (UC San Diego) is a public research university in San Diego, California. Established in 1960 near the pre-existing Scripps Institution of Oceanography, UC San Diego is the seventh-oldest of the 10 University of California campuses and offers over 200 undergraduate and graduate degree programs, enrolling approximately 38,325 students. UC San Diego is organized into six undergraduate residential colleges (Revelle, John Muir, Thurgood Marshall, Earl Warren, Eleanor Roosevelt, and Sixth College) and five academic divisions (Arts and Humanities, Biological Sciences, Jacobs School of Engineering, Physical Sciences, and Social Sciences). The university operates 19 organized research units (ORUs), including the Center for Energy Research, Qualcomm Institute (a branch of the California Institute for Telecommunications and Information Technology), and the San Diego Supercomputer Center.
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