Capital One Financial Corporation

Capital One Insights Center Communications Lead, Public Affairs Manager

Capital One Financial Corporation$134K — $153K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or military experience required
  • 5+ years in public affairs, issue advocacy, or political campaigns
  • 2+ years in a consulting or corporate setting
  • Experience with elected officials or regulatory agencies preferred
  • Familiarity with a regulated industry like financial services or healthcare

Responsibilities

  • Lead integrated public affairs and data-driven campaigns
  • Build trusted relationships with external stakeholders
  • Cultivate media relationships and secure earned media
  • Provide strategic counsel to senior leaders
  • Draft executive talking points and communications briefs
  • Design and execute high-impact thought leadership events
  • Leverage data-driven insights to inform policy narratives

Benefits

  • Comprehensive health coverage
  • Financial benefits and incentives
  • Inclusive work environment
  • Well-being support through various programs
Full Job Description
Capital One Insights Center Communications Lead, Public Affairs Manager

About the Role:

Capital One is looking for a strategic, creative and results-oriented communications professional to join our Public Affairs team within the Global Policy Affairs Group (GPAG.) Public Affairs is a cross-functional organization within Capital One’s Global Enterprise Affairs (GEA) team that leverages best practices across integrated marketing, strategic communications, stakeholder engagement, research and data intelligence, reputation management and issues advocacy to enable business growth and mitigate risk. 

This is a high visibility role that will have direct and regular engagement with senior leaders both inside the company and within key partner organizations.  This role provides the opportunity to drive high-visibility, multi-channel strategic communications strategies that tell the story of Capital One to decisionmaker audiences. It is also focused on engaging critical stakeholders and contributing to the national conversation around key economic and societal issues including credit access, affordable housing and entrepreneurship and business creation. 

As a key member of the Public Affairs team, you will lead the development of comprehensive, multi-channel campaigns that educate, influence and tell the story of Capital One while advancing enterprise priorities. This role is designed for an experienced professional who can proactively identify emerging trends in the policy environment and macroeconomic landscape and translate complex issues into compelling, data-driven narratives. You will serve as a strategic advisor to internal business leaders and external stakeholders, including industry trade associations, nonprofit partners, think tanks, and policy and civic influencers. You will support the execution of a wide range of external events and convenings, earned media, influencer and digital advertising strategies – ensuring that our public affairs objectives are integrated into the broader corporate reputation and brand narrative. 

This position requires exceptional judgment, creative problem solving, attention to detail, focus on results, and an innate ability to influence.  A knack for distilling  complex issues into compelling stories and a curiosity about perspectives different from your own are essential to the success of this role. Humility, adaptability and a sense of humor will also serve you well. 

Primary Responsibilities:

  • Advocacy and Campaign Execution:Lead the end-to-end strategy and execution of integrated public affairs and data-driven campaigns (earned, paid, owned and digital) to advance policy, legislative and corporate reputation priorities at the federal, state and local levels.

  • Stakeholder and Third Party Management: Build and leverage trusted relationships with external stakeholders, including policy influencers, trade associations, think tanks, and non-profits to drive joint initiatives.

  • Media Relations: Cultivate deep relationships with beltway, national, regional and trade media outlets; pitch and secure targeted earned media moments to advance core enterprise narratives.

  • Executive and Strategic Counsel:Provide real-time, actionable strategic advice to senior business leaders and internal partners, ensuring communications seamlessly line up with enterprise objectives.

  • Messaging and Content Creation:Draft high-impact strategic materials, executive talking points, communications briefs, and positioning papers on complex issues.

  • Convenings and Events:Design, manage and execute high-impact thought leadership events, policymaker education programs and strategic convenings both inside and outside the beltway.

  • Data-Driven Narrative Development: Capitalize on proprietary research and data-driven insights to inform policymaker education, elevate executive profiles and shape public opinion.

Basic Qualifications:

  • Bachelor's degree or military experience

  • At least 5 years of experience in public affairs, issue advocacy campaign, earned media, political campaigns, or any combination of the four 

  • At least 2 years of experience in a consulting or corporate setting, such as a PR agency or trade association

Preferred Qualifications:

  • Experience working with elected officials, regulatory agencies, or political campaigns

  • Experience working in a highly regulated industry such as financial services, healthcare or technology  

  • Experience designing, planning and executing events  

  • Experience developing presentations, leveraging AI responsibly and working efficiently under tight deadlines

  • Project management experience and a proven ability to help manage multiple deliverables in a fast-paced environment while able to think quickly

  • Excellent interpersonal skills and the ability to manage internal and external relationships

  • Well-versed in current events and headline news at local, national, and international levels

  • Active personal network within the policy or financial services communities

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Richmond, VA: $122,100 - $139,400 for Communications ManagerMcLean, VA: $134,400 - $153,300 for Communications Manager


 


 


 


 


 


 


 


 


 

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

About Capital One Financial Corporation

Chevy Chase Bank is the greater Washington region's largest locally-owned banking institution providing a complete array of financial products and services to consumers and businesses in Maryland, Virginia, and the District of Columbia. The Bank, which is headquartered in Bethesda, Maryland, has approximately 250 branches and over 1,000 ATMs, more than anyone else in the greater Washington market. Chevy Chase Bank currently has over $16 billion in assets and services over 1 million customers. For more information about Chevy Chase Bank, please visit chevychasebank.com.

Capital One Financial Corporation Careers

Join the vibrant team at Capital One Financial Corporation, a leader in the financial services industry, where innovation meets purpose-driven leadership. As one of the most forward-thinking companies in banking, Capital One is the perfect place to jumpstart or advance your career with a myriad of job opportunities in various fields.

Work You’ll Do

At Capital One, we are committed to excellence and setting our team members up for success. By joining our dynamic team, you will engage in meaningful work that makes a real difference. From developing cutting-edge technology to crafting personalized financial solutions, every position at Capital One is geared towards redefining the future of banking.

Innovate and Lead

Capital One is not just a company; it's a hub of innovation and leadership. We empower our professionals to lead with their ideas and see them come to life. Our culture thrives on diversity and the unique perspectives each team member brings. Here, your skills in networking, problem-solving, and leadership will not only be valued but also nurtured through professional development and diversity training.

Grow Your Career

Capital One is deeply invested in the growth and development of its employees. With robust training programs, mentorship, and resources for professional enhancement, we ensure that your career trajectory aligns with your personal and professional goals. Whether it’s rising through the ranks or switching tracks via internal job opportunities, your growth is our priority.

Internship and Employment Opportunities

For those starting their journey, Capital One offers enriching internship programs that provide a glimpse into the culture and work ethic that drives our success. Interns gain hands-on experience, valuable insights, and the opportunity to network with leaders across the company. For seasoned professionals, we offer positions that challenge your expertise while encouraging balance and innovation.

Benefits and Culture

Choosing to work at Capital One means opting for a lifestyle where your well-being is prioritized. Our benefits package is designed to support you both at work and in your personal life, encompassing health, finance, and family. The inclusive culture at Capital One ensures that everyone, regardless of background, has the opportunity to thrive.

Join Our Team

Explore the various career paths available at Capital One and discover how your skills and passions can align with our mission. We are continuously hiring across multiple disciplines, eager to welcome curious, creative, and driven individuals to our team.

Stay Connected

Keep up to date with the latest in career opportunities and company news by joining our network. Tailor your job alerts to match your career preferences and get insider tips that can transform your application process, from crafting your resume to acing your interview.

Search Capital One Jobs

Ready to take the next step in your career? Search open positions that match your skills and interests. At Capital One, your next job opportunity could be the gateway to a fulfilling and prosperous career.

Read Careers Blog

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Capital One Financial Corporation is not just a company—it's a place where you can make an impact. Discover the opportunities waiting for you in a career at Capital One. Join us and shape the future of banking with your vision, skills, and enthusiasm.
Learn more about Capital One Financial Corporation
Size
51,500 employees
Market Cap
$34.1 billion
Industry
Net Income
$2.7 billion
Founded
1994
5 Year Trend
+2.4%
NASDAQ

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