Qualifications

• Excellent computer skills required.
• Understanding of call center operations; no cold calls involved.
• Automotive experience helpful but not necessary.
• Strong persuasive communication skills for appointment setting.
• Willingness to undergo background checks as per local laws.
• Bilingual abilities are advantageous.

Responsibilities

• Manage incoming and outgoing calls and emails.
• Conduct prospect follow-up calls to schedule service and sales appointments.
• Respond to customer inquiries via email and phone.
• Schedule and reschedule sales appointments for customers.
• Reach out to customers about current marketing promotions.
• Follow up with leads to drive dealership visits and close sales.
• Maintain a follow-up system for prospects to enhance customer loyalty.

Benefits

• $1,000 guaranteed minimum in the first month.
• Potential earnings of $35,000-$70,000 annually through hourly pay and commissions.
• Hybrid schedules for long-term employees.
• Dynamic and diverse work environment.
• Various shifts and flexible scheduling options available.
• Established family-owned business with over 90 years of experience.
• Comprehensive medical, dental, and vision insurance offered.
• 401K plan and additional benefits included.
• Paid vacation and sick leave provided.
• Paid training programs available.
• Employee discounts on products, services, and cars.
• Opportunities for professional growth within the company.