Automotive Sales Associate

Toyota of Urbana

$50K — $150K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of sales or customer service experience
  • High school diploma or GED required
  • Excellent customer service skills
  • Strong organizational and negotiation skills
  • Self-motivated and goal-oriented
  • Proven customer service or retail sales experience
  • Must be 18 years or older for driving policy compliance

Responsibilities

  • Assist customers entering the dealership with questions and vehicle selection
  • Provide timely follow-up and maintain strong customer relationships
  • Explain product performance and options to prospects
  • Deliver vehicles and ensure customers understand operating features and paperwork
  • Stay informed on inventory and features to better serve customers
  • Introduce customers to service department staff to enhance customer service experience

Benefits

  • Potential earnings between $50,000-$150,000 per year with incentive-based pay
  • Family-owned dealership with over 90 years in business
  • Comprehensive medical, dental, and vision insurance
  • 401k retirement plan
  • Paid vacation and sick time
  • Training provided at no cost
  • Discounts on products, services, and vehicles
  • Opportunities for career growth within the company
Full Job Description
The Ed Napleton Automotive Group is looking for our Sales Associate. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton Hyundai of Carmel, the Sales Associate is an exciting, fast-paced opportunity with incredible growth potential. Our sales associates are the face of the dealership and help to ensure the positive customer experience we are known for.

What We Offer:
  • Potential pay range of $50,000-$150,000 per year. This includes incentive-based pay, so your skills and efforts drive your income.
  • Family Owned and Operated - 90+ years in business!
  • Medical, Dental, Vision Insurance, 401k
  • Paid Vacation and Sick Time
  • Paid Training
  • Discounts on products, services, and vehicles
  • Fantastic Growth Opportunities

Job Responsibilities:
  • Assisting customers who enter the dealership, answering their questions and helping them select a vehicle that is right for their needs
  • Provide timely follow up and maintain strong relationships with customers
  • Explaining product performance, application and benefits to prospects and describing all optional equipment available for customer purchase. Determine each customer's vehicle needs by asking questions and listening
  • Deliver vehicles to customers. The delivery process ensures that the customer understands the vehicle's operating features, warranty, and paperwork, and it lays the foundation for customer loyalty
  • Keep abreast of incoming inventory, features, accessories, etc., and how they benefit customers
  • Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.

Job Requirements:
  • 2+ years of Sales or Customer Service Experience
  • Minimum high school diploma or GED equivalent required
  • Excellent customer service, organizational and negotiation skills
  • Self-motivated, goal orientated and enthusiastic presence in a team environment
  • Prior proven customer-service or retail sales experience
  • Willingness to undergo a background check in accordance with local law/regulations
  • 18+ years of age or older to comply with the company driving policy


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