Vets First Choice

CA Regional Manager

Vets First Choice$90K — $120K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of progressive leadership experience
  • Experience in consultative selling and customer relationship management
  • Ability to thrive in a fast-paced, matrixed environment
  • Strong business acumen with sales strategy and operational management expertise
  • Familiarity with Salesforce or similar CRM tools
  • Excellent communication and conflict resolution skills
  • Background in the dental or healthcare industry is required

Responsibilities

  • Lead and implement regional sales strategy to boost market share
  • Manage full branch P&L to enhance revenue growth and operational efficiency
  • Inspire and develop a high-performing sales team across multiple roles
  • Collaborate with cross-functional teams to deliver comprehensive solutions
  • Foster a performance-driven culture aligned with company values
  • Drive consultative selling to strengthen customer relationships
  • Oversee branch operations, including inventory and operational excellence
  • Utilize Salesforce and analytics tools to monitor performance

Benefits

  • Hybrid work arrangement with flexibility
  • Opportunity to lead a key branch in Canada
  • Professional development and coaching opportunities
  • Collaborative work environment across functions
  • Career advancement potential within the organization
Full Job Description

Regional Manager

Toronto, ON

HYBRID

WHAT YOU WILL DO

  • Lead and execute a regional sales strategy focused on market share growth in our largest branch in Canada, focused on new customer acquisition, and retention

  • Responsible for managing full branch P&L accountability, driving revenue growth and operational efficiencies

  • You will inspire, coach, and develop a high-performing team of Field Sales Consultants, Equipment Sales Specialists, Inside Sales, and Branch leaders

  • Partner cross-functionally with Technical Services, Equipment & Technology, Multi-Site, and HR teams to deliver integrated solutions

  • Drive a busy, strong performance-driven culture aligned to Henry Schein Values

  • Drive consultative selling approaches, strengthening customer relationships and delivering full-service solutions

  • Lead talent planning, recruitment, and succession development to build bench strength across the region

  • Oversee branch operations, including inventory, DSO, expenses, and overall operational excellence

  • Leverage tools like Salesforce, dashboards, and scorecards to track performance and drive business insights

WHAT YOU BRING

  • Strong leadership capability with a track record of of progressive leadership roles: coaching, developing, and motivating teams

  • Experience in consultative selling and customer relationship management

  • Ability to operate effectively in a matrixed, fast-paced environment

  • Strong business acumen with expertise in sales strategy, forecasting, and operational management

  • Experience with CRM tools (Salesforce preferred) and data-driven decision making

  • Excellent interpersonal, communication, and conflict resolution skills

  • Dental or healthcare related industry experience is required

Your favourite words are Sales Leadership, P&L Management, Market Growth, Customer Retention, Consultative Selling, Salesforce, Team Development, Coaching, Branch Operations, Inventory Management, DSO, Strategic Planning, Performance Excellence, Relationship Building, Multi-Site Growth

*This position is based in our Toronto (Concord) Branch and requires travel throughout the territory and attendance in the office as needed to run an effective and efficient business.

This posting is for an existing, available vacancy.

About Vets First Choice

Vets First Choice is a healthcare technology company that provides veterinary practices with a suite of online tools to manage their businesses. The company was founded in 2010 by Benjamin Shaw and David Shaw. Vets First Choice's platform allows veterinarians to manage their inventory, prescriptions, and client communications online. The company also offers a range of analytics and reporting tools to help practices optimize their operations. Vets First Choice's mission is to improve the quality of care for animals by providing veterinarians with the tools they need to succeed.
Learn more about Vets First Choice
Size
2,000 employees
Industry
Net Income
-$50 million
Founded
2010
5 Year Trend
+250%
Revenue
$500 million
NASDAQ

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