DescriptionSummary:The Business Transformation Consultant collaborates with the business leaders to champion and execute simplified solutions to improve the customer and colleague experience across the Segment.
Duties & Responsibilities:- Promotes innovative improvements that result in more efficient processes and more informed decision-making; aligning to strategic priorities.
- Designs, structures and "owns" quantitative and qualitative analyses as framework for Segment results and performance.
- Identifies major issues and actionable opportunities, designs solutions and quantifies potential benefit.
- Identifies, implements and leads innovative solutions focused on end to end ownership of the colleague and/or customer experience.
- Partners across divisional leaders and stakeholders to understand issues, navigates through grey areas and proposes solutions, drives consensus and decision making.
- Creates culture of introducing new ideas and fostering change - leverages change management methodologies for greatest segment impact.
- Creates work plans and manages expectations and quality standards for own work and junior team members.
- Fosters strategic and collaborative partnerships across the organization.
- Solves critical business problems through influence management and colleague engagement.
- Other duties as assigned.
Basic Qualifications:- Bachelors degree
- 7+ years business transformation experience
Preferred Qualifications:- Critical-thinker able to quickly identify themes and patterns and connect the dots for solutions or efficiencies
- Strong leadership skills that drive results; Able to lead via influence rather than direct management
- Results-focused, highly-motivated and self-starter
- Strong organizational skills to manage multiple projects and priorities simultaneously
- Excellent writing skills to ensure clear, concise documents, tools, and templates
- Attention to detail and ability to creatively find opportunities for improvement
- Strong communication skills; Able to manage varying personalities
- Collaborator comfortable working with a variety of leadership levels
- Ability to utilize MS Office Suite, SharePoint, and Visio
- Experience in Financial Services
Exempt Status: (Yes = not eligible for overtime pay) (
No = eligible for overtime pay)
Yes
Workplace Type:Office
Our Approach to
Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Compensation Range:$102,000 - $208,000 Annual Salary
The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).
