Business Systems Manager, Real Estate

Bain Capital, LP.

$155K — $185K *
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's or advanced degree in computer science, systems, or finance
  • 7+ years of relevant experience
  • Fluency with generative AI tools and their application in business solutions
  • Experience with real estate and alternative investment concepts
  • Strong interpersonal skills, able to liaise effectively with both business and technical teams

Responsibilities

  • Build strong relationships with business and technical users for effective application support
  • Gather and document business requirements for technology initiatives
  • Lead system planning, user acceptance testing, and support training
  • Manage simultaneous responsibilities for production support and application development
  • Maintain comprehensive documentation for technology requests
  • Mentor junior team members in best practices and technologies

Benefits

  • Competitive benefits package supporting health and financial security
  • Opportunities for professional growth and mentorship
  • Generous paid time off and family needs support
  • Dynamic and collaborative work environment
  • Access to cutting-edge technologies and AI tools for development
Full Job Description
Title: Business System Manager/Product Manager (Real Estate)

Reports to: Business Systems Director - Private and Strategic Investments

Department: Information Technology

Location: Boston, MA

Type: Full time

DESCRIPTION:

This position will be working directly with Private and Strategic Investments business units at Bain Capital focused on Real Estate business. The person will participate at various levels in all technology related initiatives from inception to implementation and support. Through an in-depth knowledge of the business, this position will elicit the business processes, gather business and functional requirements, develop needs analysis, document functional / technical specifications and perform system / user acceptance testing around hardware and software implementations. work with Real Estate Deal, Portfolio and Finance teams to evaluate and implement offshell/custom internal build solutions leveraging AI to augment current state processes.

RESPONSIBILITIES:
  • Form strong working relationships with internal users - both business and technical - to facilitate application support
  • Gather, validate, document, and facilitate implementation of business requirements for technology initiatives (includes business/data requirements, data flows, data modeling, workflow context and design, and user interface designs)
  • Lead and participate in system planning and testing
  • Participate in user acceptance testing and support system training / documentation
  • Fulfill responsibilities related to production support as well as application development projects simultaneously
  • Develop and own documentation in support of technology requests
  • Manage and provide mentorship to junior team members


TECHNOLOGY EXPERIENCE:
  • Prior experience with Argus, Asset Eye / RealPage, Yardi or other real estate portfolio management systems
  • Prior experience with Anaplan, Investran, eFront or other Private Equity systems a plus
  • Cutting-edge skills in managing business requirements through the development lifecycle
  • Expertise in developing workflow and functional Use Cases
  • Intermediate skill level in data modeling, normalization, and SQL queries
  • Prior experience with reporting and data visualization tools like Tableau or Power BI
  • Prior development experience a plus
  • Hands-on experience with AI-assisted ("vibe coding") development using agentic tools such as Claude Code and Claude Cowork to prototype, build, and iterate on solutions


QUALIFICATIONS:
  • Bachelors or advanced degree in computer science , systems and/or finance
  • Master's Degree with concentration in finance or technology preferred
  • 7+ Years of experience
  • AI enablement is a prerequisite: demonstrated fluency with generative AI tools and a track record of applying them to improve productivity, deliver business solutions, and drive adoption across teams
  • Experience with Real Estate and other alternatives investment concepts / terminology and systems a plus
  • Strong interpersonal skills


Compensation:

Expected Annual Base Salary $155,000 - $185,000

Actual base salary will be determined by a wide range of factors including but not limited to role, function, level, experience, qualifications and geographic location. In addition to a competitive base salary, this position may be eligible for a discretionary annual bonus based upon factors such as individual impact, team and firm performance. Bain Capital offers a competitive benefits package designed to support employees' health, financial security, family needs, and overall well-being.

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