OverviewThe Business Systems Manager will work closely with Operations, Transportation, Finance, Commercial, and Corporate teams to ensure business systems deliver measurable value and support company objectives.
Responsibilities
- Manage Omni's portfolio of business applications, including ERP and related operational systems.
- Serve as the primary business manager for the RIMAS ERP implementation.
- Lead a team of product owners from a variety of business segments.
- Coordinate future deployments, upgrades, enhancements, and business systems improvements across divisions.
- Establish and lead business systems processes, including change management, release prioritization, testing standards, and user acceptance procedures.
- Partner with operations, transportation, finance, commercial, and support functions to identify and prioritize system needs, process improvements, and enhancement opportunities.
- Manage project scope, timeliness, budgets, and resources.
- Manage software vendors, implementation partners, and third-party service providers to ensure successful delivery and support.
- Facilitate communication between business stakeholders, software vendors, and IT teams.
- Monitor application performance, user adoption, and business outcomes; develop action plans to address gaps and opportunities.
- Lead steering committee meetings and provide executive-level reporting, dashboards, and recommendations.
- Develop and maintain business process documentation, system standards, and governance procedures.
- Support organizational change management, training initiatives, and user adoption programs.
- Evaluate new business applications and technologies that may improve operational efficiency and business performance.
Qualifications
Required
- Bachelor’s degree in information systems, business, Finance, or related field.
- 7+ years of experience managing business systems, ERP platforms, business applications, or related operational technologies.
- Experience working with ERP systems and business process improvement initiatives.
- Strong understanding of operational, financial, transportation, logistics, and business workflows.
- Experience delivering full lifecycle ERP projects.
- Proven ability to work cross-functionally and influence stakeholders across multiple departments.
- Experience managing software vendors and external service providers.
- Excellent problem-solving skills.
- Ability to manage multiple priorities and initiatives simultaneously.
- Strong computer skills with advanced knowledge in Excel and PowerPoint.
- Excellent written and verbal communication skills.
- Strategic and experienced with contract negotiations.
- Knowledgeable and experienced with Agile software development.
- Willingness to work additional hours as required.
- Relocation to the Fort Wayne, IN area.
Preferred
- Working knowledge in the metals recycling business, including transportation and operations
- RIMAS or comparable ERP platforms.
- Experience leading business system implementations, upgrades, or optimization initiatives.