Business Systems Manager

Decagon

$180K — $220K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of hands-on experience with business systems including ERP, HRIS, and travel platforms.
  • Experience using AI-native tools for workflow automation in practical applications.
  • Deep expertise in end-to-end finance/accounting workflows such as AP, AR, and month-end close.
  • Ability to navigate between build vs. buy decisions in systems architecture.
  • Strong cross-functional collaboration skills with diverse teams.
  • Proven capacity to manage complex projects independently in ambiguous settings.

Responsibilities

  • Own and expand the company's ecosystem of business systems including ERP and various platforms.
  • Oversee strategy, configuration, and data integrity across all systems organization-wide.
  • Design and maintain integrated processes across financial and operational lifecycles.
  • Identify and address operational bottlenecks with automated solutions.
  • Lead the implementation of new tools and system upgrades while ensuring business continuity.
  • Collaborate with various departments to translate needs into scalable solutions.

Benefits

  • Comprehensive medical, dental, and vision coverage for employees and their families.
  • Life insurance and disability benefits included.
  • Retirement plan options such as a 401K or pension plan.
  • Parental leave policies to support family growth.
  • Fertility and family building support provided through Carrot.
  • Monthly wellness stipend to enhance lifestyle and work-life balance.
  • Daily in-office lunches and snacks.
  • Flexible vacation policy allowing for needed time off.
Full Job Description
About the Team

This role rolls up into the AI Transformation team, within the broader Finance Org today - though our mandate reaches far beyond it. We're pushing to leverage AI across the entire organization, creating multiples of efficiency in how every function operates. We partner closely across Finance, Accounting, People, Legal, Sales, to partner and develop solutions in a meaningful way. We execute and deliver at extremely fast velocity.

About the Role

Decagon is growing fast - we're looking for a Business Systems Manager to own the implementation, deployment, and maintenance of our ERP, and to drive ownership across our broader systems landscape - Ramp, Navan, TeamOhana, Aleph, and more. This isn't a role about evaluating tools and writing decks. You'll be hands-on, driving the full SDLC across all of these systems while partnering closely with every relevant business stakeholder.

You navigate and thrive in ambiguous environments, constantly iterating to get to best-in-class. You move with urgency, with a clear goal: transforming our systems landscape to be as efficient and effective as possible.

If you're the kind of person who looks at a business system and immediately sees ten ways to make it better - this role was built for you.

In this role, you will
  • Own and scale the company's business systems ecosystem - including ERP, Ramp, Navan, TeamOhana, Aleph, Variabl and other critical platforms
  • Oversee systems strategy, architecture, configuration, integrations, access governance, data integrity, optimization, and ongoing administration across the organization.
  • Design and maintain end-to-end processes across the full financial and operational lifecycle, closing gaps between upstream tools and the ERP through disciplined integration design.
  • Identify operational bottlenecks across Finance, Accounting, People, and Legal, and deploy automated or AI-powered solutions to reduce manual data entry and error.
  • Lead the rollout of new tools, features, and system upgrades - training teams, running user acceptance testing, and protecting business continuity along the way.
  • Partner with Finance, Accounting, People, Legal, and Engineering to translate business requirements into scalable system solutions, and communicate impact - time saved, cost reduced, errors eliminated - back to leadership.


Your background looks something like this
  • You have 6+ years of hands-on experience administering business systems - ERP, HRIS, spend, and travel platforms
  • You have hands-on experience with AI-native tools and have used them to automate real workflows - you're already using tools like Claude, Claude Code, or Cursor to build and ship solutions, not just experimenting with them.
  • You have deep expertise in end-to-end finance/accounting workflows - AP, AR, GL, month-end close, and consolidations
  • You're comfortable navigating the build vs. buy decision, and know when middleware or an off-the-shelf tool beats a custom build.
  • You align system architecture and business priorities through strong cross-functional collaboration - you build trust quickly with Finance, People, Legal, and every other partner you work with.
  • You have a proven ability to independently drive complex projects under ambiguity and deliver results, without needing formal authority to get things done.


Even better if you have
  • You've led AI transformation initiatives specifically within G&A or back-office functions - you know the common failure modes and how to avoid them.
  • You have a product mindset: you don't just build automations, you build things people actually adopt and love using.


Compensation
$180K - $220K + Equity

Benefits

We proudly offer the following benefits for our full-time employees:
  • Medical, Dental, and Vision benefits for you and your family
  • Life Insurance and Disability Benefits
  • Retirement Plan (e.g., 401K, pension)
  • Parental Leave
  • Fertility and family building benefits through Carrot
  • Monthly stipend to support your wellness, lifestyle, and work-life balance
  • Daily lunches and snacks in the office to keep you at your best
  • Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)

These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.

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