Business Systems Manager

Decagon

$180K — $220K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of hands-on experience with business systems, including ERP and HRIS platforms
  • Proficiency in AI-native tools with a focus on automating workflows
  • Deep understanding of finance/accounting processes, including AP, AR, GL, and month-end close
  • Experience in evaluating build vs. buy decisions for system architecture
  • Strong cross-functional collaboration skills with the ability to build trust quickly
  • Proven track record of driving complex projects independently under ambiguity

Responsibilities

  • Own and scale the business systems ecosystem, including ERP and critical platforms
  • Oversee systems configuration, integration, and data integrity across the organization
  • Design and maintain end-to-end processes to close gaps in financial and operational workflows
  • Identify and resolve operational bottlenecks by implementing AI solutions
  • Lead the rollout of new tools and system upgrades, ensuring user training and business continuity
  • Collaborate across functions to translate business needs into scalable system solutions

Benefits

  • Medical, Dental, and Vision benefits for employees and their families
  • Life Insurance and Disability Benefits
  • Retirement Plan options (including 401K)
  • Parental Leave policy
  • Fertility and family building support via Carrot
  • Monthly wellness and lifestyle stipend
  • Daily lunches and snacks provided in the office
  • Flexible vacation policy, allowing employees to take the leave they need
Full Job Description
About the Team

This role rolls up into the AI Transformation team, within the broader Finance Org today - though our mandate reaches far beyond it. We're pushing to leverage AI across the entire organization, creating multiples of efficiency in how every function operates. We partner closely across Finance, Accounting, People, Legal, Sales, to partner and develop solutions in a meaningful way. We execute and deliver at extremely fast velocity.

About the Role

Decagon is growing fast - we're looking for a Business Systems Manager to own the implementation, deployment, and maintenance of our ERP, and to drive ownership across our broader systems landscape - Ramp, Navan, TeamOhana, Aleph, and more. This isn't a role about evaluating tools and writing decks. You'll be hands-on, driving the full SDLC across all of these systems while partnering closely with every relevant business stakeholder.

You navigate and thrive in ambiguous environments, constantly iterating to get to best-in-class. You move with urgency, with a clear goal: transforming our systems landscape to be as efficient and effective as possible.

If you're the kind of person who looks at a business system and immediately sees ten ways to make it better - this role was built for you.

In this role, you will
  • Own and scale the company's business systems ecosystem - including ERP, Ramp, Navan, TeamOhana, Aleph, Variabl and other critical platforms
  • Oversee systems strategy, architecture, configuration, integrations, access governance, data integrity, optimization, and ongoing administration across the organization.
  • Design and maintain end-to-end processes across the full financial and operational lifecycle, closing gaps between upstream tools and the ERP through disciplined integration design.
  • Identify operational bottlenecks across Finance, Accounting, People, and Legal, and deploy automated or AI-powered solutions to reduce manual data entry and error.
  • Lead the rollout of new tools, features, and system upgrades - training teams, running user acceptance testing, and protecting business continuity along the way.
  • Partner with Finance, Accounting, People, Legal, and Engineering to translate business requirements into scalable system solutions, and communicate impact - time saved, cost reduced, errors eliminated - back to leadership.


Your background looks something like this
  • You have 6+ years of hands-on experience administering business systems - ERP, HRIS, spend, and travel platforms
  • You have hands-on experience with AI-native tools and have used them to automate real workflows - you're already using tools like Claude, Claude Code, or Cursor to build and ship solutions, not just experimenting with them.
  • You have deep expertise in end-to-end finance/accounting workflows - AP, AR, GL, month-end close, and consolidations
  • You're comfortable navigating the build vs. buy decision, and know when middleware or an off-the-shelf tool beats a custom build.
  • You align system architecture and business priorities through strong cross-functional collaboration - you build trust quickly with Finance, People, Legal, and every other partner you work with.
  • You have a proven ability to independently drive complex projects under ambiguity and deliver results, without needing formal authority to get things done.


Even better if you have
  • You've led AI transformation initiatives specifically within G&A or back-office functions - you know the common failure modes and how to avoid them.
  • You have a product mindset: you don't just build automations, you build things people actually adopt and love using.


Compensation
$180K - $220K + Equity

Benefits

We proudly offer the following benefits for our full-time employees:
  • Medical, Dental, and Vision benefits for you and your family
  • Life Insurance and Disability Benefits
  • Retirement Plan (e.g., 401K, pension)
  • Parental Leave
  • Fertility and family building benefits through Carrot
  • Monthly stipend to support your wellness, lifestyle, and work-life balance
  • Daily lunches and snacks in the office to keep you at your best
  • Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)

These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.

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