First Citizens Bank

Business Systems Consultant - Enterprise Integrations (Remote)

First Citizens Bank$138K — $180K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree with 10 years of IT experience or High School Diploma/GED with 14 years of IT experience.
  • Proven hands-on experience as a developer/Senior Analyst in middleware technologies.
  • In-depth knowledge of middleware technologies and integration patterns.
  • Strong skills in stakeholder engagement within complex organizations.
  • Excellent communication abilities, particularly in translating technical concepts for non-technical audiences.
  • Experience in large-scale transformation initiatives is preferred.

Responsibilities

  • Foster alignment across business, technology, and architecture teams to drive initiatives forward.
  • Facilitate workshops and clarify priorities to remove blockers and gain traction on enterprise initiatives.
  • Translate complex architectural goals into actionable plans for various stakeholders.
  • Partner with cross-functional teams to identify and align business capability needs with roadmaps.
  • Support the implementation of middleware solutions aligned with enterprise architecture principles.
  • Collaborate with architecture leadership to establish common practices and governance models.
  • Document and analyze business and technical requirements, processes, and gaps for middleware initiatives.

Benefits

  • Comprehensive benefits program designed to meet associate needs.
  • Access to resources that support wellness and work-life balance.
  • Opportunities for professional development and growth.
  • Participation in variable incentives, bonuses, and other performance-related rewards.
Full Job Description
Overview

This is a remote role that may be hired in several markets across the United States. Priortiy given to those candidates located in North Carolina.

This position provides consultative technical expertise on middleware and integration solutions within the Bank's Enterprise Architecture team. This individual will play a critical role in driving stakeholder alignment, accelerating momentum across cross-functional teams, and supporting the development of common practices and governance frameworks that enable application teams to focus on delivery.

Responsibilities

  • Stakeholder Engagement & Momentum Building
    • Act as a catalyst for progress by fostering alignment across business, technology, and architecture teams.
    • Drive traction on enterprise initiatives by facilitating workshops, clarifying priorities, and removing blockers.
    • Translate complex architectural goals into digestible, actionable plans for diverse stakeholder groups.
  • Enterprise Middleware and Integrations
    • Partner with product owners, developers, architects and cross-functional teams to identify, understand and business capability needs and associated roadmap
    • Support the rollout of middleware solutions and platforms/tools, ensuring alignment with enterprise architecture principles in support of business capability needs.
  • Enterprise Architecture Alignment
    • Collaborate with enterprise architecture leadership to implement common practices and governance models.
    • Ensure business systems analysis efforts and associated solutions are aligned with the enterprise's Target Operating Models (TOMs) and strategic goals.
  • Requirements Gathering & Analysis
    • Elicit, document, and validate business and technical requirements for middleware-related initiatives and broader architectural efforts.
    • Analyze current-state systems and processes to identify gaps, inefficiencies, and opportunities for improvement.
  • Documentation & Communication
    • Create clear, concise documentation including process flows, use cases, data mapping and business requirements.
    • Communicate effectively with technical and non-technical audiences to ensure shared understanding and buy-in.


Qualifications

Bachelor's Degree and 10 years of experience in Information Technology

OR

High School Diploma or GED and 14 years of experience in Information Technology

Preferred Qualification(s):

  • Demonstrated technical acumen with prior hands-on experience as a developer/Senior Analyst, enabling effective navigation of technical requirements and conversations.
  • Strong understanding of middleware technologies (e.g., API platforms, messaging tools, API gateways) and associated integration patterns.
  • Proven ability to drive stakeholder engagement and build momentum in complex, matrixed organizations.
  • Strong understanding of enterprise architecture principles and frameworks.
  • Exceptional communication and facilitation skills-able to translate technical concepts for non-technical audiences.
  • Experience supporting large-scale transformation initiatives is a plus.

#LI-JM1

This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

If hired in North Carolina, the base pay for this position is generally between $138,960 and $180,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

About First Citizens Bank

First Citizens Bank is a regional bank that provides a range of financial services to individuals and businesses. The bank offers checking and savings accounts, loans, mortgages, credit cards, and investment services, as well as online and mobile banking. First Citizens Bank operates more than 500 branches in 19 states and the District of Columbia. The bank was founded in 1898 and is headquartered in Raleigh, North Carolina.
Learn more about First Citizens Bank
Size
6,000 employees
Industry
Founded
1898

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