Business Systems Analyst _Varicent Administrator

Woongjin, Inc • $80K — $95K *
Plano, TX 75025In-Person
Enterprise Technology
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Minimum 3 years of experience in system operations, data processing, or business support.
  • Hands-on experience with Varicent or similar incentive management systems.
  • Proficient in Alteryx Designer for data workflow automation.
  • Understanding of enterprise data pipelines like DataHub.
  • Strong analytical skills and attention to detail.
  • Excellent communication skills, especially with non-technical users.
  • Ability to collaborate effectively with external vendors.

Responsibilities

  • Provide daily on-site support to business users for Varicent-related issues.
  • Act as the communication bridge between business stakeholders and IT teams.
  • Analyze and document business requirements for system enhancements.
  • Support user training and communication during incentive cycles.
  • Execute operational tasks in Varicent, including data loads and validation activities.
  • Conduct root cause analysis and coordinate defect resolution with Argano.
  • Maintain data accuracy and collaborate on fixing discrepancies.

Benefits

  • Collaborative work environment with business teams.
  • Opportunity for professional development and training.
  • Dynamic, fast-paced workplace culture.
  • Flexible hours during monthly incentive cycles.
Full Job Description
Job Description

The Varicent Operations Support Specialist is responsible for delivering on-site operational support for company incentive compensation management system, Varicent. This role works directly with business users at the field support location, ensuring timely issue resolution, accurate data processing, and effective communication across business teams, internal IT, and external technology partners. The specialist will manage data flows from Samsung's internal DataHub platform, utilize Alteryx for data transformation, and collaborate with Varicent's technical vendor (Argano) to support system enhancements, defect resolution, and overall operational stability.

Responsibilities:

Business & Field Support
  • Provide daily on-site support to business users, addressing inquiries and resolving Varicent-related operational issues.
  • Serve as the primary communication channel between business stakeholders and IT teams.
  • Collect, analyze, and document business requirements for system improvements or process changes.
  • Support user communication, training, and guidance during monthly incentive cycles or system updates.

Varicent System Operations
  • Execute operational tasks within Varicent, including data loads, calculation cycles, workflow monitoring, send workflow acknowledgements and validation activities.
  • Understand Varicent model structures, calculation logic, and data flows to support troubleshooting and operational continuity.
  • Identify system defects, perform root cause analysis, and coordinate resolution with Argano and internal technical teams.
  • Conduct functional testing for new features, enhancements, and bug fixes.

Data Processing & Automation
  • Process and validate data received from company internal DataHub platform.
  • Develop and maintain Alteryx workflows for data cleansing, transformation, and automation.
  • Ensure data accuracy and completeness for Varicent ingestion and incentive calculation.
  • Investigate data discrepancies and collaborate with data engineering teams to resolve upstream issues.

Cross-Functional Collaboration
  • Act as the primary liaison with Varicent's technical partner, Argano, for issue resolution and system improvements.
  • Work closely with internal IT, data engineering, and business operations teams to maintain system reliability.
  • Create and maintain documentation for operational procedures, data flows, and troubleshooting guidelines.


Qualifications
  • Minimum 3 years of experience in system operations, data processing, business support, or related fields.
  • Ability to work on-site in Plano, Texas alongside business users.
  • Hands-on experience with Varicent or similar incentive/commission management systems.
  • Proficiency with Alteryx Designer for data transformation and workflow automation.
  • Understanding of enterprise data pipelines and platforms (DataHub or equivalent).
  • Strong analytical and problem-solving skills with high attention to detail.
  • Excellent communication skills with the ability to interact effectively with non-technical business users.
  • Ability to collaborate with external vendors and cross-functional teams.
  • English proficiency for communication with global stakeholders.

Preferred Qualifications
  • Experience with Varicent Modeler or Varicent Administration.
  • Familiarity with enterprise systems such as Workday or other operational platforms.
  • Knowledge of incentive compensation processes or sales performance management.
  • Experience with ITIL-based operational processes.
  • Strong documentation and process improvement skills.

Work Environment & Conditions
  • On-site role located in Plano, TX, working directly with business teams.
  • Monthly incentive cycle may require flexible working hours during peak periods.
  • Fast-paced environment requiring proactive communication and structured problem solving.

The ideal candidate is a proactive, detail-oriented professional who excels in a business-facing operational environment. They possess strong data processing capabilities, a solid understanding of enterprise systems, and the ability to collaborate effectively with both internal teams and external vendors. They demonstrate ownership, reliability, and a commitment to maintaining stable and accurate incentive operations

Additional Information

About Woongjin, Inc

Woongjin, Inc Careers

There has never been a better time to join the global team at Woongjin, Inc—the forefront of innovation and professional growth.

Work You’ll Do

Join Woongjin, Inc's market-leading team to assist some of the most dynamic companies in mastering their business challenges. At Woongjin, Inc, the focus is on transforming businesses through leadership in industries and digital innovation. Lead from a unique position in the marketplace, leveraging technology, industry expertise, and digital innovation to make a significant impact. Engage with a global team of business and technology advisors to help clients navigate through their transformation journeys. Collaborate with a dedicated team of professionals, driving growth and innovation at every step.

Introducing the Woongjin, Inc Business Advisory

The team is dedicated to building a leading Advisory group to guide well-known companies through their digital transformation challenges using comprehensive strategies.

Do Innovative Work

Be part of Woongjin, Inc— a company where innovation meets expertise at the intersection of technology and industry knowledge.

Drive Innovative Solutions

Deliver targeted solutions through a depth of consulting experience and innovation that stands out in the industry.

Be Part of a Great Team

Engage in a wide range of technology projects and harness the capabilities of a team known for its global reach and solution development.

Future-proof Your Career

Woongjin, Inc offers nearly limitless opportunities for career advancement, supported by unmatched training, development, and certification programs.

Explore Job Opportunities and Growth

Woongjin, Inc is committed to employee growth, offering diverse job opportunities, from leadership roles to internships. The company fosters a culture of innovation and diversity, ensuring a vibrant career path for all team members.

The Woongjin, Inc Commitment

With a commitment to diversity and professional growth, Woongjin, Inc helps employees master their skills and achieve their career goals in a supportive environment.

Stay Connected

Join the Team

Search for open positions that match your skills and interests at Woongjin, Inc. The company seeks passionate, curious, creative, and solution-driven team players. SEARCH WOONGJIN JOBS

Keep Up to Date

Stay informed with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the professionals at Woongjin, Inc.

READ CAREERS BLOG

Job Alert Emails

Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Woongjin, Inc.
Learn more about Woongjin, Inc
Industry
Consumer Technology
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Woongjin, Inc

More Enterprise Technology Jobs

Find similar Business Systems Analyst _Varicent Administrator jobs:

NationwidePlano, TX