Full Job Description
Here's how a Business Systems Analyst for PCL Constructors Inc. within Edmonton NAHQ contributes to our team:
Responsibilities
- Gather, analyze, and document business and system requirements, including gap analysis and functional specifications.
- Facilitate workshops and meetings with stakeholders and subject matter experts.
- Evaluate solution options and contribute to process and system improvement recommendations.
- Support quality assurance, testing, validation, and user acceptance activities.
- Organize product backlogs and collect and triage user feedback.
- Develop training materials, user-facing documentation, and deliver end-user training.
- Support implementation plans, pilots, rollouts, and continuous improvement initiatives.
- Build strong relationships with business partners and help ensure successful adoption of technology solutions.
- Assist with service requests and conduct research to evaluate emerging technologies and potential solutions.
Qualifications
- Postsecondary degree or diploma in information technology, information management, business administration, computing science, or a related discipline, or equivalent experience.
- 3+ years of experience in business analysis, process improvement, technology delivery, or a related field.
- Strong analytical and problem-solving skills with attention to detail.
- Excellent communication, facilitation, and stakeholder engagement abilities.
- Experience gathering and documenting business and system requirements.
- Knowledge of software implementations, software development lifecycle methodologies, and business process improvement.
- Ability to assess solution alternatives for business value and organizational fit.
- Experience with Azure DevOps or a similar work management platform.
- Experience creating user documentation and training materials.
- Familiarity with UX principles and design thinking concepts.
- Proficiency with Microsoft 365 applications.
Primary Location: Edmonton, Alberta (Corporate)
Job Title: Business Systems Analyst
Requisition ID: 13885