Business Systems Analyst - NGB Executive Secretariat

Summit Technologies

$75K — $95K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Information Systems, Business Administration, Knowledge Management, Records Management, Information Science, or related field preferred.
  • 5-7 years of relevant experience in business systems analysis and SharePoint support.
  • Proficiency in Microsoft Office Suite, including SharePoint and Excel.
  • Strong ability to document processes for non-technical users.
  • Must be able to obtain and maintain CAC and Government system access.

Responsibilities

  • Maintain and improve SharePoint pages and workflows.
  • Analyze business processes to enhance data collection and workflow efficiency.
  • Develop trackers, reports, and repository structures for data management.
  • Support electronic records and archiving processes.
  • Collaborate with department leads to clarify data requirements.
  • Manage content organization, version control, and documentation standards.
  • Identify and recommend solutions for process inefficiencies and content management issues.

Benefits

  • Work in a hybrid on-site capacity in a key Washington, DC area location.
  • Engage with Department of Defense and military environments.
  • Contribute to significant projects impacting the operational efficacy of NGB.
  • Opportunities for professional development and training materials support.
  • Access to systems requiring security clearances, enhancing career progression.
Full Job Description
Business Systems Analyst - NGB Executive Secretariat

Location: Arlington, VA / Washington, DC area, including NGB, TARC, Pentagon, ANGRC, Joint Base Andrews, and authorized telework locations
Work Arrangement: On-site/hybrid as authorized; remote work is not permitted
Clearance: Secret required; Top Secret preferred
Employment Type: Full-time
Status: Contingent upon contract award

Position Summary

Summit Technologies is seeking a Business Systems Analyst to support NGB Executive Secretariat business systems, workflow visibility, SharePoint sustainment, data management, electronic records, and process improvement. This position will help maintain operational knowledge management and improve staff action support processes.

Responsibilities

  • Maintain and modify SharePoint pages, libraries, lists, and workflow support tools.
  • Support business process analysis, data collection, and workflow improvement.
  • Develop and maintain trackers, rosters, metrics, reports, and repository structures.
  • Support electronic records, archive processes, metadata, file plans, and retrieval tools.
  • Collaborate with functional leads to define data requirements and reporting needs.
  • Support content management, version control, naming conventions, and document organization.
  • Identify broken links, stale content, duplicative information, and process gaps.
  • Recommend improvements to SharePoint usability and workflow efficiency.
  • Support Action Officer training materials and workflow manager resources.
  • Protect controlled, sensitive, and classified information according to Government direction.

Required Qualifications

  • Bachelor's degree in Information Systems, Business Administration, Knowledge Management, Records Management, Information Science, or related field preferred.
  • Five to seven years of relevant experience in business systems analysis, SharePoint support, workflow systems, data management, records management, or process improvement.
  • Proficiency with Microsoft Office, SharePoint, Teams, and Excel.
  • Ability to document processes and communicate technical information to non-technical users.
  • Ability to obtain and maintain CAC and Government system access.

Preferred Qualifications

  • Experience in DoD, NGB, Army, Air Force, or headquarters staff environments.
  • Experience with electronic tasking systems, document repositories, and staff action workflows.
  • Experience with records management or knowledge management.

* Position contingent on contract award.

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