This position will lead critical projects within the Commercial organization driving the successful execution and delivery of Digital solutions.   The role will ensure solutions are aligned with business needs, technical capabilities, and strategic initiatives.  Responsibilities include gathering and analyzing requirements, collaborating with stakeholders, and ensuring solutions meet the highest quality standards.   A successful candidate will possess strong analytical, problem-solving, and communication skills to navigate complex business challenges and deliver innovative solutions.

This position belongs to a family of jobs with increasing responsibility, competency, and skill level. Actual position title and pay grade will be based on the selected candidate’s experience and qualifications.

• Manages the definition of business processes in order to measure, analyze, improve and control the process being reviewed.
• Communicates effectively with stakeholders, aligning the understanding of requirements, and identifying cross functional changes/impacts of the specifications for solution delivery.
• Develops recommendations for appropriate systems alternatives and/or enhancements to current systems.
• Investigates business performance and other measures to gain insight and drive business planning; applies continuous iterative processes. Facilitates root cause analysis and drives continuous improvement initiatives to improve system stability, user experience, and process efficiency.
• Performs cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.
• Supports implementation of ways to improve working processes in the team.
• Supports monitoring the execution of IT service management practices around incident, Change, Problem and Solution Development Lifecycle  (SDLC) delivery methodologies for improvement and collaboration, including more advanced configuration tasks. Supports audit, compliance, and regulatory requirements by maintaining appropriate documentation, controls, and traceability.
• Coordinates test case development, execution and support of strategy creation for technology delivery.
• Plans, executes, and documents user stories, user feedback to support the development of prototypes and wireframes.
• Identifies and evaluates opportunities to leverage Artificial Intelligence (AI) and AI-assisted tools to improve business processes, requirements analysis, documentation, test design, decision-making, knowledge management, and user productivity.

• Bachelors Degree in Information Systems, related field or equivalent experience
• 2+ years of relevant experience required
• Experience in the Energy industry preferred
• Experience leveraging AI tools and data analysis is preferred

• Adaptability - Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful
• AI Fundamentals - Understanding of core AI concepts and methods, ability to apply AI to job-relevant use cases and capacity to contribute to organizational AI reimagination.
• Change Management - Change Management refers to a systematic approach for defining and implementing procedures and/or technologies to deal with changes in the environment. It can mean adapting to change, controlling change and/or effecting change.
• Agile Methodology - Agile project management is an iterative approach to delivering a project throughout its life cycle, taking incremental steps towards the completion of a project.
• Analytical Thinking - Strong problem-solving skills to identify architectural challenges, analyze requirements, evaluate options, and propose effective solutions.
• Authentic Communicator - Expresses ideas and information, both verbally and in writing, clearly and credibly. Listens to understand and fosters constructive dialogue.
• Business Analysis - Analyzing current business state within the context of future business state expectations and determining whether new business strategies are needed to address existing issues or meet new needs. Estimating the level of effort to enhance or expand current business strategies.
• Business Partner Relations - The process of acting as a trusted advisor and building strong relationships with colleagues and the business to drive business performance.
• Business Process Modeling & Redesign - Execution of key business process with the objective of achieving a quantum jump in performance measures such as return on investment (ROI), cost reduction, and quality of service.
• Change Management - The process of controlled identification, planning and implementation of required initiatives to prepare, support and help individuals, teams and organizations to navigate through change.
• Continuous Improvement Mindset - Identifies and leads opportunities for continuous improvement and value creation, both incremental and large-scale.
• Incident Management - Ensuring that any incidents affecting processes and performances of relevant technology services or systems are managed appropriately to mitigate risk and minimize disruption.
• Quality Assurance - The process to ensure organizational activities are designed to ensure that an organization is providing the best possible product or service to customers.
• Requirements Management - The process of documenting, analyzing, tracing, prioritizing and agreeing on requirements and then controlling change while also communicating to relevant stakeholders.
• Software Development Life Cycle (SDLC) - A process used by the software industry to design, develop and test high-quality software.
• Specification Development - Understanding the context, stakeholders and requirements or features of a product or application and detailing the specifications around them.  

Location:

Additional locations:

Job Requisition ID:

Location Address:

Education:

Employee Group:

Employee Subgroup: