Business Systems Analyst - Global Supply Chain Systems

CooperCompanies • $90K — $120K *
Victor, NY 14564In-Person
Enterprise Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years of experience with global supply chain planning applications like o9 Solutions or Logility Voyager.
  • Experience in Package Design, Graphics, and Engineering is preferred.
  • Functional knowledge of ERP software such as Oracle EBS and Baan is beneficial.
  • Understanding of key supply chain processes and data interactions is essential.
  • Basic SQL/query skills and proficiency in Microsoft Office, especially Excel, are required.
  • Bachelor’s degree in Supply Chain, Engineering, IT, or Computer Science is mandatory.
  • APICS / ASCM certification is advantageous.

Responsibilities

  • Create and communicate detailed process flow diagrams and documentation.
  • Audit technical designs proposed by development teams for compliance and effectiveness.
  • Execute testing of new code to ensure it meets operational requirements.
  • Support code deployment and handle user incidents during deployment hypercare periods.
  • Analyze data to identify and resolve customer service issues.
  • Lead requirements and design analysis, ensuring thorough documentation.
  • Oversee project tasks and phases, coordinating resources and schedules for effective implementation.

Benefits

  • Opportunity for skill development in a challenging environment.
  • Potential for participating in training sessions to enhance user understanding.
  • Access to opportunities for project leadership.
  • Less than 10% travel requirement ensuring work-life balance.
  • Work in a collaborative environment within a well-established company.
Full Job Description
  • This role is not eligible for employer-sponsored work authorization now or in the future. Applicants must be authorized to work in the United States on a permanent and ongoing basis without the need for future sponsorship (i.e., H1B, STEM OPT extensions, TN, etc.)
  • This position requires full-time onsite work (5 days per week) in Victor, NY and is not eligible for relocation assistance

Job Summary:

The Business Systems Analyst (BSA), a member of the CooperVision Information Services organization, will provide systems support for Supply Chain applications used for Packaging Artwork and for inventory and replenishment planning. Specifically, this role supports VisionPack (from ESKO) for packaging artwork change management and o9 Solutions for resupply ordering and inventory replenishment between CooperVision manufacturing, packaging and distribution locations. This role will act as a liaison between the CVI's Global Supply Chain team, CVI's Information Services team, and Software vendors to ensure that our IT systems and business processes support the Global Supply Chain's needs to move product across the supply chain and fulfill customer orders on-time. BSA responsibilities include application configuration and data integration support for the Global Demand and Supply Planning application (o9 Solutions), packaging artwork change management (VisionPack from ESKO), as well as support of the Purchase Order / Sales Order (PO/SO) interfaces between the various Enterprise Resource Planning (ERP) systems and Warehouse Management Systems (WMS) in the CooperVision network.

Responsibilities

  • Creates and communicates process flow diagrams, documenting functional requirements, system compliance requirements, and interface specifications
  • Performs audits of technical designs proposed by the IS application development teams
  • Executes tests of newly-developed code to ensure alignment to operational requirements
  • Supports code deployments and responds to application user incidents during code deployment hypercare
  • Demonstrates data analysis skills (query formation and database analysis) to devise actions to resolve issues and support CooperVision customer service.
  • Demonstrate communication fluency with users and find and resolve the root cause of problems. Develop and implement mitigation actions to prevent similar issues from happening in the future.
  • Consider implications of the application of technology to the business environment. Define functional and system requirements, and create proper documentation of solutions and configuration specifications.
  • Lead requirements analysis/documentation, design documentation, business process analysis/documentation, configuration, testing strategy, systems administration, and maintenance.
  • Develop effective test scenarios, scripts, and use cases with consideration for cross-functional and process stream impact, in support of the IS Software Development Lifecycle (SDLC) process.
  • Analyze test results to identify and resolve defects, bugs, errors, configuration irregularities, and interoperability flaws.
  • Oversee individual projects and/or tasks and phases of larger projects. Responsible for coordinating activities of teams, schedules and resources for assigned tasks or projects. Develop, publish, and coordinate implementation activities for software releases.
  • Lead informational sessions and training to ensure that end users are equipped with the understanding of application function.

Travel:
  • Less than 10% annually


Qualifications

Experience:
  • Experience with global supply chain planning applications such as Logility Voyager, o9 Solutions, or similar, as an application user or through systems support responsibility
  • Experience in Package Design, Graphics and Engineering field is desired
  • Functional knowledge of Oracle EBS and Baan Enterprise Resource Planning (ERP) software applications a plus
  • Understanding of core supply chain processes (Sales & Operations Planning, Distribution and Operations Planning, Long-Range Strategic Planning) and how data from IT systems support those processes
  • Experience with Warehouse Management Systems (WMS) such as JDA/Blue Yonder and how data interfaces are designed/managed between a WMS and ERP systems considered a plus
  • Functional knowledge of TIBCO middleware software a plus


Education:
  • Bachelor of Science degree in Supply Chain, Engineering, Information Technology or Computer Science or equivalent experience is required
  • APICS / ASCM (Association for Supply Chain Management) Certification preferred

Knowledge, Skills and Abilities:
  • Basic SQL/query skills required
  • Must be proficient with Microsoft Office, with ability to handle and analyze large datasets in Microsoft Excel and/or Microsoft SQL Server Management Studio
  • Excellent written, oral, and interpersonal communication skills; ability to effectively translate between functional (business) and technical (IT) teams
  • Highly self-motivated, self-directed, and attentive to detail

Work Environment:
  • Normal office environment
  • Sedentary to light physical effort necessary to perform the job
  • Extensive contact with employees and external business partners and vendors


For U.S. locations that require disclosure of compensation, the starting base pay for this role is between $90,213 and $120,284 per year and may include cost of living adjustments. The actual base pay includes many factors and is subject to change and modification in the future. This position may also be eligible for other types of compensation and benefits.

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About CooperCompanies

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Joining CooperCompanies presents an unparalleled opportunity to become part of a global team dedicated to fostering innovation, leadership, and professional growth. As a leading entity in the medical sector, CooperCompanies offers a range of job opportunities that cater to a diverse set of skills and experiences.

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CooperCompanies is actively hiring and continuously seeks passionate, creative, and solution-driven team players. Explore open positions that align with your professional interests and expertise. Each position at CooperCompanies is a chance to thrive in a culture that values diversity and leadership.

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At CooperCompanies, career growth is a priority. The company supports professional development through comprehensive training programs, including leadership development and diversity training. These initiatives ensure that every team member has the tools and knowledge to advance their career.

Innovation and Team Collaboration

Innovation is at the heart of CooperCompanies. The team collaborates on projects that push the boundaries of technology and service in the medical field. Working at CooperCompanies means joining forces with some of the brightest minds in the industry to deliver solutions that truly make a difference.

Internship Programs

For those starting their career journey, CooperCompanies offers internship programs that provide a robust introduction to the medical industry. Internships are a pivotal step for gaining real-world experience, enhancing your resume, and building a professional network.

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CooperCompanies is committed to supporting its employees with exceptional benefits and a nurturing work environment that promotes a balance of professional and personal growth. The company culture is built on a foundation of respect, inclusion, and collaboration, making it a prime workplace for individuals from all walks of life.

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Healthcare
* Ladders Estimates

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