Salary Range: Salary commensurate with experience and qualifications
About the Position: This role is an on-campus, in-person position.
This position is a business systems analyst supporting the PeopleSoft Financials Supply Chain Management (FSCM) system needs of SMU. The role provides functional, business support, and maintenance for PeopleSoft/Oracle FSCM v9.2 (modules are General Ledger, Accounts Payables, Asset Management, Purchasing, ePro, Accounts Receivables, Billing, Contracts, Project Costing, Grants and Commitment Control).
Functional support includes application configuration, systems analysis, issue resolution and business process streamlining/re-engineering. Provides query/report writing, project management and integration support. Position also provides requirements for requested technical work and testing of processes for updates or upgrades and sign-off on customizations.
Essential Functions: - Configuration and analysis of the supported systems in collaboration with the business units to ensure requirements are met with successful outcomes in the most efficient and effective manner. Translate requirements to technical design, and work with OIT staff to implement requirements. Document business process and any customizations through the use of flowcharting and business process documents.
- Research, replicate, and evaluate end user system problems and issues. Manages/Approves PeopleSoft security requests and provides day to day operational system support.
- Provides system testing for new implementations, upgrades and update/fix patches. Leads collaboration with business units on business process support, including re-engineering, streamlining and adopting industry best practices.
- Backup Functional administrative duties, daily processing, daily customer service problems/issues, passive event processing, help resolve system errors or process issues.
- Ensure accuracy of third party vendor files, file transmissions, and other operational processes. Run test processes to verify accuracy of all configurations and other settings.
- Project manage technology integrations and solutions at an enterprise level.
- Design system specifications and work with Business and Finance Services functional leads and OIT developers and staff to develop or modify programs/reports.
- Use Peoplesoft Query, Oracle SQL, Gideon Taylor eform framework, Unified Functional Testing and other tools to generate reports and validate data and information for Business/Finance and other campus end users.
- Occasional evening and weekend hours may be required during system upgrades or when resolving critical issues.
Education and Experience: Bachelor's degree is required, preferably in in Computer/Management information systems, Computer Science.
A minimum of three (3) years of work experience in a functional or business analyst capacity is required, preferably supporting PeopleSoft Financials Supply Chain Management (FSCM).
Experience implementing FP&A system, budgeting and forecasting, workforce planning, scenario modeling, financial reporting, planning-model design, workflow configuration, and dashboard development a plus
Knowledge, Skills and Abilities: Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills. A strong customer service orientation is essential.
Candidate must be able to manage (plan, lead, organize, and control) multiple technical projects in a timely and cost-effective manner. Must also have strong organizational, planning and time management skills. Demonstrated experience in systems maintenance (e.g. upgrades, patches) configuration, testing, and end-user support is essential.
Candidate must have demonstrated ability with system troubleshooting, issue resolution, and root cause analysis. Must also be able to gather/document business requirements and translate them into system configuration and solutions.
Candidate must have experience with and a strong working knowledge of PeopleSoft FSCM processes and PS Query. Must also have a strong working knowledge of MS Office (e.g Excel). Knowledge integrating with procure to pay systems preferred.
Demonstrated knowledge of PeopleSoft Financials and PeopleSoft App Designer, and other business tools preferred.
Physical and Environmental Demands: - Sit for long periods of time
Deadline to Apply: The position is open until filled.
Priority consideration may be given to submissions received by September 11, 2026.
Benefits: SMU offers staff a broad, competitive array of health and related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.
SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.
The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities , including tuition benefits .
