Job title: Business System Owner
About the JobThe Local Business System Owner (BSO) is responsible for Swiftwater site implementation, lifecycle, and compliance with global Smart Factory solutions that support Manufacturing & Supply operations. This role reports to the Swiftwater Smart Factory Head and is crucial in driving digital innovation and modernization at the site level while maintaining alignment with global strategies, processes, and core models.
About YouBasic Qualifications- Bachelor's degree
- 5+ years of Pharmaceutical Industry Experience
- 5+ years of Computerized System implementation or Project Management experience
- Strong GxP and Data Integrity knowledge
Preferred Qualifications- Bachelor's degree in a STEM field
- Experience successfully leading project teams
- Experience with Continuous Improvement and Service Level Management (SLA) related to Incident Management.
- Experience with Risk Assessment.
- Experience with standard industry systems including but not limited to: SAP, SIEMENS, Veeva, & PowerBI
- Strong organizational, leadership and communication skills
Main responsibilitiesGovernance & Compliance
- Ensure alignment of site procedures and practices with Sanofi Global Quality Documents.
- Act as gatekeeper for local system adherence, including audit trail review, user access control, and local application of business procedures.
- Represent the site in their area of expertise and interact with Quality, Digital, and Business functions (site and global).
System Ownership
- Maintain the validated state of the Sanofi Smart Factory System at the site level.
- Ensure the system remains fit-for-purpose and aligned with evolving core models and business needs.
System Use & Support
- Ensure system usage meets business needs and supports operational efficiency.
- Provide training and support to end users, promoting standardization and best practices.
- Lead the network of key users and provide Level 2 and Level 3 support.
Innovation & Roadmap
- Initiate local use cases and communicate site-specific pain points to the global team.
- Drive business activities related to solution implementation initiatives: Business Value Projects, Major and Minor releases, Legacy System Decommissioning.
- Represent the site in design authority and participate in roadmap discussions to ensure alignment with global direction.
Collaboration Focus
- Collaborate closely with the site Smart Factory Head, global BSO, and other stakeholders to ensure local needs are represented and aligned with global strategy.
Quality Management
- Manage deviations, CAPAs, change control, documentation, training, audit trail reviews, access management, and business continuity.
- Investigate and resolve incidents related to the system.
- Participate in local qualification phases and contribute to audits and inspections.
Resource & Budget Management
- Define and allocate resources and budgets for system evolution projects and maintenance activities.
- Plan system-related activities and provide visibility on priorities.
Documentation, Processes & Support
- Review and approve local documentation related to system configuration, design, and operations.
- Support users in adopting digital solutions and ensure proper documentation and training are in place.
Change Management
- Support users in adopting digital solutions and develop a change plan for the business transformation supporting the change.
- Develop and execute communication plans to site and global stakeholders.
- Drive continuous improvement for Smart Factory solutions through collaboration with Sanofi Manufacturing Standards & Area Process areas.
Why Choose Us- Bring the miracles of science to life alongside a supportive, future-focused team.
- Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally.
- Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
- Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave.
- Shape the future of medicine and vaccine delivery with cutting-edge technology, ensuring seamless launches and a resilient global supply.
- Power industry-leading performance by leveraging digital, data, and AI-driven innovation - at speed and scale.
- Be part of world-first initiatives like our Modulus factory, smart factories, and AI-driven supply chain solutions.
The salary range for this position is:
$113.250,00 - $163.583,33
All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs. Additional benefits information can be found through the LINK.
