Business Solutions Analyst

Domaine

$70K — $95K *
US-AnywhereRemote in Canada
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of ecommerce experience
  • Proficient in Shopify and Shopify Plus
  • Background in services agencies
  • Experience with ERP, OMS, WMS, and CRM integrations
  • Strong ability to manage multiple assignments with attention to detail
  • Familiarity with agile work environments
  • Previous role in Business Analysis or as a Product Owner

Responsibilities

  • Lead client discovery sessions to gather requirements for ecommerce functionality
  • Document business needs and translate them into functional specifications
  • Collaborate with technical and user experience teams throughout development
  • Support clients during User Acceptance Testing
  • Work closely with engineering on feature development and release
  • Create technical documentation for client education

Benefits

  • Comprehensive Healthcare with Dental & Vision
  • Retirement plan with employer matching
  • Generous PTO policy with end-of-year paid time off
  • Flexible working hours
  • Remote-first working culture
  • Home office expense reimbursement
  • Provision of Apple equipment
  • Access to ongoing education and professional development opportunities
Full Job Description
Domaine is looking for an experienced ecommerce Business Analyst to join our team as a key player within our project delivery team. The Business Analyst will use their expertise to work with customers to understand their business processes, requirements and overall business needs to provide a recommended solution.

RESPONSIBILITIES

  • Lead discovery sessions, guiding client stakeholders through conversations to understand the requirements and business needs for the ecommerce site functionality and integrations
  • Gather, evaluate and document business needs and requirements and translate these into functional specifications, user stories, and acceptance criteria
  • Collaborate with business, technical, and user experience stakeholders to manage requirements throughout the development cycle
  • Support User Acceptance Testing phase
  • Work closely with Engineering team members to ensure features are accurately developed and released
  • Generate technical documentation to support client learning and feature utilization


SKILLS & EXPERIENCE

  • eCommerce experience
  • Shopify and Shopify Plus experience
  • Services agency experience
  • Experience with eCommerce integrations i.e., with ERP, OMS, WMS, CRM systems
  • Ability to work on numerous different assignments at one time with demonstrated follow through, attention to detail and commitment to customer service
  • Experience working in an agile environment
  • Previous experience as a Business Analysis or relevant Product Owner experience


PERKS & BENEFITS

  • Competitive Healthcare with Dental & Vision
  • Retirement savings plan with employer matching
  • Competitive PTO policy with paid time off at end of year
  • Flexible working schedule
  • Remote-first culture
  • Home office stipend
  • Apple gear
  • Continued education and personal development opportunities

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