Job Title: Business Sales ManagerLocation: St Thomas or St Croix USVIReports To: Chief of SalesPay: Base plus commissionBase: $80k-$100kTotal OTE of $150k-$165kRole Overview:We are seeking a B2B Sales Manager that is responsible for leading and developing a team of sales professionals to meet and exceed sales objectives for the B2B segment. The position requires a leader with a track record of success in coaching and motivating sales representatives to maintain high levels of performance and achieving overall business objectives.
Business Sales Manager - Key Objectives- Lead, coach, and support a team of sales professionals, leveraging a deep understanding of company offerings and established KPIs to achieve sales targets across all verticals and channels.
- Develop and execute effective sales strategies, tactics, and campaigns to drive revenue growth, customer acquisition, and retention.
- Collaborate with leadership and marketing to design and implement targeted campaigns and lead generation activities, ensuring seamless teamwork throughout execution.
- Continuously monitor market trends and the competitive landscape to identify opportunities and threats, adapting sales strategies as needed.
- Apply thorough knowledge of pricing models, discounting, ROI, and contracting to secure profitable business for both transactional and complex sales.
- Work closely with product and technical teams to ensure solutions meet customer needs and are well-positioned in the market.
- Champion customer satisfaction and maximize NPS, striving to build the most customer-centric sales organization in the territory.
- Mentor and develop the sales team on methodologies to build pipeline, grow accounts, and foster loyal relationships with clients and stakeholders at all levels.
- Identify team knowledge gaps and implement individual development plans to strengthen capabilities.
- Ensure all deals are accurately recorded in Salesforce CRM, with data regularly validated and communicated.
- Maintain robust sales processes and systems, ensuring consistent adherence by the team.
- Analyze sales trends, provide actionable feedback, and implement measures to optimize team effectiveness.
- Validate and approve commissions, recommending incentive programs that motivate high performance.
- Collaborate with support and technical teams to resolve escalations and deliver service excellence.
- Create playbooks, training materials, and knowledge bases to empower both internal teams and customers.
Qualifications:- Bachelor's degree in marketing or business administration or equivalent diplomas, certifications.
- 5+ years in sales team management within a corporate setting.
- Proven track record of success managing the sales cycle from plan to close.
- Excellent communication, interpersonal, and organizational skills.
- Proven experience coaching and develop sales professionals.
- Good business acumen and sound decision making skills.
- Strong knowledge and experience with Microsoft Office & CRM applications.
- Ability to handle/ manage complex processes.
- Excellent customer service skills.
- Strong negotiating skills along with proven analytical and problem-solving abilities.
- Ability to present ideas in business-friendly and user-friendly language.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Highly self-motivated and directed, with keen attention to detail.
- Ability to motivate in a team-oriented, collaborative environment.
What We're Looking For:- A customer champion who thrives on building relationships and solving problems.
- A team developer who can grow the skills of their team.
- A collaborative leader who inspires teams and drives cross-functional alignment.
- A change agent who embraces innovation and continuous improvement.
