USAA

Business Risk and Controls Advisor Senior - Member Value

USAA$103K — $197K *
Tampa, FL 33647In-Person
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or 4 years of equivalent experience in relevant fields.
  • 5 years of experience in risk management, compliance, or control design.
  • Excellent communication skills with a track record of influencing leadership.
  • Solid understanding of Governance, Risk, and Compliance (GRC) platforms.
  • Professional certifications like CRCM or CERP are preferred.
  • Strong attention to detail and self-starter mentality.
  • Military experience or being a military spouse/domestic partner is a plus.

Responsibilities

  • Manage solutions for enhanced controls and compliance initiatives.
  • Oversee and evaluate the effectiveness of business controls.
  • Analyze risk data and prepare insightful reports.
  • Proactively identify opportunities to improve control environments.
  • Translate control deficiencies into actionable recommendations.
  • Drive improvement efforts in collaboration with stakeholders.
  • Lead project teams through risk remediation phases.

Benefits

  • Comprehensive medical, dental, and vision plans.
  • 401(k) and pension plans for financial security.
  • Life insurance and parental benefits support.
  • Adoption assistance and generous paid time off program.
  • 16 paid volunteer hours and wellness programs.
  • Career path planning and continuing education support.
Full Job Description
The Opportunity

As a Business Risk and Controls Advisor Senior, you will operate in the first line of defense, ensuring the effectiveness of risk and compliance management programs, risk analytics, and business operations. This role partners closely with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to advance key risk- and compliance-driven initiatives. You will support business leaders in adhering to the established risk framework and provide ongoing oversight of business controls, including RCSAs, evaluating control effectiveness, identifying control gaps or failures, supporting remediation efforts, and preparing for internal/external audits and regulatory exams.

The position requires strong analytical skills to manage and interpret risk assessment data, leveraging critical thinking to produce meaningful, data-driven insights for the first line of defense. Success in this role requires excellent communication and relationship-building skills, with the ability to influence senior leaders and collaborate across functions. A solid understanding of Governance, Risk, and Compliance (GRC) platforms is essential, and professional certifications such as CRCM, CERP, or similar designations are a plus. Strong attention to detail and a self-starter mindset are key for thriving in this environment

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL.

Relocation assistance is not available for this position.

What you'll do:
  • Manages and drives solutions for stronger controls, and in support of risk and/or regulatory compliance related initiatives which may include: oversight of procedures/process, accurate regulatory reporting and filing, document governance, risk control self-assessments, procedure governance, control design, new product controls, CoSA Third Party Governance, or quality governance.
  • Performs ongoing supervision and oversight of business controls and shares knowledge with team members to evaluate the effectiveness of established business controls.
  • Responsible for risk data analysis, report preparation and trend analysis, utilizing business intelligence tools.
  • Anticipates business needs and proactively identifies opportunities to improve and strengthen the control environment through actionable insights.
  • Assists with translating control deficiencies into action plans and provides recommendations to enhance governance practices in alignment with risk and compliance frameworks.
  • Partners with stakeholders to drive improvement efforts to correct or prevent unfavorable trends and assess the impacts.
  • Leads project team through concept, planning, execution, and implementation phases for effective and timely risk remediation.
  • Advises senior management on the status of their control environment related to risk identification and control weaknesses. Identifies critical areas to monitor and escalates issues and findings to appropriate stakeholders.
  • Develops and maintains processes, procedures and tools for managing exception alerts as they occur, including monitoring of resulting exception cases.
  • Provides control oversight to ensure compliance with laws and regulations.
  • Serves as a primary resource to team members.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.


What you have:
  • Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.


What sets you apart:

  • 5 years of experience supporting risk-related, compliance related, or business control design activities; OR 5 years of experience in a relevant quantitative discipline; OR Advanced degree or designation in a risk management or quantitative discipline, and 4 years of experience supporting risk-related, and/or compliance-related, or business control design activities; OR PhD in a risk management or quantitative discipline, and 2 years of experience supporting risk-related, and/or compliance-related, or business control design activities.
  • Excellent communication and relationship-building abilities, with a shown history of influencing senior leaders and collaborating with Compliance, Risk Management, Business Operations, Audit, and IT departments.
  • Solid understanding of Governance, Risk, and Compliance (GRC) platforms
  • Professional certifications such as Certified Regulatory Compliance Manager (CRCM), Certified Risk Enterprise Professional (CERP), or similar risk/compliance designations are a plus.
  • Strong attention to detail and a self-starter
  • US military experience through military service or a military spouse/domestic partner


Compensation range: The salary range for this position is: $103,450 - $197,730

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

About USAA

United Automobile Insurance Company (UAIC) was incorporated on March 2, 1989 in Miami Gardens, FL to provide a high quality and low cost insurance product to the non-standard automobile insurance market. The company is family owned and it is one of the largest privately held property and casualty insurance companies in the United States.UAIC has a world class information technology department. Their web technology is rated year after year as the easiest to use and most dependable by our agents.

USAA Careers

Joining USAA means becoming part of a family that welcomes diversity and is built on a culture of service and innovation. Our team of professionals is dedicated to providing exceptional service to our members, and we are always looking for passionate individuals to join our dynamic team. Whether you're starting your career or looking to grow professionally, USAA offers a range of job opportunities across various fields. Work You'll Do At USAA, we offer more than just jobs; we offer careers that make a difference. With a variety of positions available, from customer service to IT, you can find the perfect fit for your skills and interests. Our commitment to professional growth means we support your journey through leadership development programs, professional networking opportunities, and diverse career paths. USAA's commitment to innovation and leadership in the financial services industry makes it the ideal place to advance your career. We empower our employees to lead projects and initiatives that transform our services and operations. Internship Programs Kickstart your career with a USAA internship. Our internships provide invaluable workplace experience and a chance to see what a career at USAA really looks like. Interns at USAA gain hands-on experience, working alongside seasoned professionals on real projects that affect our members' lives. Benefits and Culture USAA recognizes that job satisfaction extends beyond the office. That's why we offer competitive benefits packages that support the health, well-being, and financial security of our employees and their families. Benefits include comprehensive health care, retirement plans, and generous paid time off. Moreover, our inclusive culture is one of our greatest strengths. We are committed to diversity training and creating an environment where all employees can thrive. USAA's culture is built on a foundation of respect, integrity, and responsibility. Join Our Team Ready to take the next step in your career? Explore the employment opportunities at USAA today. We are hiring creative, curious, and motivated individuals who are ready to make a difference. Check out our open positions, tailor your resume, and prepare for an interview where you can showcase your unique skills. Stay Connected Keep up to date with the latest career tips, insider perspectives, and industry-leading insights—all from the people who work at USAA. Subscribe to our careers blog and personalize your subscription to receive job alerts and the latest news tailored to your preferences. Discover the rewarding career opportunities awaiting you at USAA. Join a company that values leadership, innovation, and commitment to service. Start your journey with USAA today, where your future is waiting to be written.
Learn more about USAA
Size
35,700 employees
Industry
Founded
1989

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