Job #: 163314-1

Job Title: Business Program Manager (Cloud Supply Chain Operations)

Location: Remote (PST Hours)

Rate: $71/hourly

Duration: Through 12/31/2026 (Possible Extension)

The Business Program Manager serves as a key operational partner to our Cloud Supply Chain leadership organization. This role functions as a strategic business operations lead responsible for driving the organization's rhythm of business (ROB), business planning processes, executive communications, goal management, and cross-functional initiatives.

The successful candidate will help enable senior leaders to operate effectively by managing organizational priorities, facilitating strategic planning, tracking key business objectives, and delivering high-quality leadership communications. This position is ideal for a highly organized business operations professional who thrives in a fast-paced environment and can independently manage multiple priorities while maintaining exceptional attention to detail.

Required Skills & Qualifications

Education

Required

• Bachelor's degree from an accredited institution.

Preferred

• Master's degree.

Experience

• Experience managing business operations, program management, or strategic operations functions within a corporate environment.
• Experience supporting executive or senior leadership teams.
• Experience owning and managing rhythm of business processes, planning cycles, and organizational operations.
• Experience leading cross-functional initiatives involving multiple stakeholder groups.

Core Skills

Business Program Management

• Proven ability to manage organizational operating rhythms, business reviews, planning cycles, and leadership cadences.
• Strong project and program management capabilities.
• Ability to independently drive initiatives from planning through execution.

OKR & Business Performance Management

• Hands-on experience developing, tracking, and managing OKRs and strategic roadmaps.
• Strong analytical and reporting skills.
• Experience leveraging Excel and/or Power BI to monitor business performance and progress.

Executive Communications

• Advanced business writing and content development skills.
• Experience creating executive-level presentations, newsletters, meeting content, and organizational communications.
• Advanced PowerPoint capabilities.

Professional Competencies

• Exceptional attention to detail.
• Strong prioritization and time management skills.
• Excellent verbal and written communication abilities.
• Ability to manage confidential and sensitive information appropriately.
• Comfortable operating in a fast-paced, evolving business environment.
• Strong stakeholder management and relationship-building skills.

Candidate Requirements

Required Qualifications

• Bachelor's degree.
• Demonstrated experience supporting business operations, leadership teams, or organizational programs.
• Ability to manage multiple concurrent priorities with minimal supervision.
• Experience working across functions and stakeholder groups.
• Strong organizational and project management capabilities.

Preferred Qualifications

• Experience in a large-scale technology organization.
• Experience serving in a Chief of Staff, Business Operations Manager, or similar strategic operations capacity.
• Experience supporting senior leadership teams responsible for business strategy and execution.

Security & Compliance Requirements

• Ability to meet company, customer, and/or government security screening requirements.
• Must successfully pass the Cloud Background Check upon onboarding and every two years thereafter.
• Citizenship verification is required due to export control requirements.
• Cloud compliance attestation required.

Assessment Process

Interview Process

• One interview round.

Assessment Focus Areas

Candidates should be prepared to discuss:

• Business operations and rhythm of business management
• Executive support and leadership team partnership
• Program and project management experience
• OKR development and performance tracking
• Stakeholder management
• Strategic planning and execution
• Executive communications and content development
• Behavioral examples demonstrating adaptability and ownership

Performance Measurement

Success in this role will be measured by:

• Consistent execution of ROB and planning cadences on schedule.
• Readiness and quality of leadership materials prior to key milestones and reviews.
• Accuracy and timeliness of OKR and strategic roadmap tracking.
• Delivery of executive communications with minimal revisions required.
• Effective management of cross-functional initiatives and stakeholder relationships.
• Ability to operate independently following onboarding.
• Positive feedback and satisfaction from leadership and key stakeholders.

Key Responsibilities

Business Operations & Leadership Support

• Own and drive the organization's Rhythm of Business (ROB) processes and operational cadences.
• Support leadership team operations, including staff meetings, all-hands meetings, planning cycles, and business reviews.
• Partner with leadership to develop and maintain strategic roadmaps and execution plans.
• Coordinate business planning activities and organizational priorities.

Strategic Planning & Performance Management

• Lead OKR development, tracking, reporting, and alignment activities across the organization.
• Monitor strategic initiatives and provide regular progress updates to leadership.
• Maintain performance tracking mechanisms and operational dashboards.
• Ensure business objectives, milestones, and roadmap deliverables remain current and accurate.

Executive Communications

• Develop and manage executive-level communications and organizational messaging.
• Create leadership-ready content for newsletters, staff meetings, all-team meetings, and organizational updates.
• Prepare presentation materials, reports, and executive communications with a high degree of polish and accuracy.
• Ensure communications are delivered on schedule and aligned with business priorities.

Program & Project Management

• Lead and coordinate cross-functional business projects and initiatives.
• Drive execution across multiple stakeholders and partner teams.
• Manage changing priorities and emerging business needs.
• Support special programs, operational improvements, and strategic initiatives as required.

Organizational Programs

• Support recognition and awards programs through stakeholder coordination and program execution.
• Assist with organizational planning and leadership team initiatives.
• Provide operational support to multiple leadership team members as business needs evolve.