Microsoft

Business Program Manager

Microsoft • $97K — $188K *
Redmond, WA 98052In-Person
Business Services
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience.
  • Exceptional business program management and sales skills are essential.
  • Outstanding written and verbal communication skills, especially in sales or program management roles, preferably at Microsoft.
  • Strong storytelling abilities to enhance engagement with customers and partners.
  • Experience engaging with Decision Makers and Senior Executives.
  • Understanding of Microsoft Products and Solutions, including migration and implementation aspects.
  • Proven cross-group collaboration skills, ideally with Finance and Sales teams.

Responsibilities

  • Focus on process optimization and simplification.
  • Manage new projects and special programs.
  • Support ECIF Target planning and execution throughout the year.
  • Collaborate with Finance to refine and implement Deal Desk Empowerment policies.
  • Work closely with Finance on financially relevant matters of investments and deals.
  • Partner with DD Readiness team to ensure comprehension of investment processes.
  • Generate business insights and disseminate learnings through newsletters.

Benefits

  • Comprehensive health insurance plans.
  • Flexible working arrangements.
  • Professional development opportunities.
  • Access to employee resource groups.
  • Wellness programs and resources.
Full Job Description
Overview

This Business Program Manager role is positioned within the Deal Desk Execution Team, which is responsible for partnering with Deal Managers globally on Global End Customer Investment Fund (ECIF) and Global Azure Credit Offering (ACO) Investments, instrumental in securing our most strategic and significant deals. The focus of the Business Program Manager role includes process simplification and improvement, program management, coaching global Deal Managers on ECIF and ACO investment requests, providing expertise on selected investment business topics, and collaborating with all business partners, both within and outside of the Deal Desk, on your areas of expertise.

We are seeking a Business Program Manager who possesses a robust sales and deal-making background, with proficient program management skills, who thrives in a dynamic, fast-paced environment where agility and timely execution are paramount. The Buisness Prorgram Manager should be passionate about engaging with Deal Managers and Sales Teams in the field, comfortable discussing all Microsoft products and licensing forms. Creativity, resourcefulness, and a willingness to take risks are essential qualities. Furthermore, as a vital member of the DD Investment Team,The Business Program Manager should be adaptable to change and enthusiastic about undertaking broader projects and responsibilities.

Responsibilities
  • Focus on process optimization and simplification.
  • Manage new projects and special programs.
  • Support End Customer Investment Fund (ECIF) Target planning and execution against it during the year.
  • Work with business partners, especially Finance, to refine and implement Deal Desk Empowerment policies for the Global Investments business.
  • Collaborate intimately with Finance teams on all financially relevant aspects of investments and deals.
  • Partner with the DD Readiness team to ensure that Investment Ask processes are comprehensively understood by Deal Managers and business partners.
  • Generate business insights and document learnings to disseminate through weekly/monthly newsletters and interactions with the field.
  • Collaborate with Deal Managers on Global End Customer Investment (ECIF) and Azure Credit Offering (ACO) proposals, ensuring they possess all necessary information for informed investment decisions.
  • Serve as the SME for specific Investment-related inquiries from Deal Managers and business partners and develop the topics you own as the SME.
  • Proactively engage the DD Investment Support team with Deal Managers working on investment proposals, delivering the anticipated value.
  • Verify that ECIF and ACO proposals adhere to Microsoft and DD funding policies and guidelines, identify non-standard cases, and drive the compliance process in collaboration with Finance, Compliance, Ops, Revenue Recognition, and other corporate business partners.
  • Remain receptive to job enrichment opportunities, which may lead to additional responsibilities in the mid-to-long term.


Qualifications
Required/minimum qualifications

  • Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience.

Additional or preferred qualifications
  • Exceptional business program management and sales skills are essential.
  • Outstanding written and verbal communication skills are required, as demonstrated in sales or program management roles, preferably within Microsoft.
  • Storytelling abilities that enhance customer and business partner engagement.
  • Experience in engaging with Decision Makers and Senior Executives.
  • Understanding of Microsoft Products and Solutions, including the high-level aspects of migration, deployment and implementation.
  • Proven track record of significant impact through cross-group collaboration and partnerships with Finance and Sales teams, ideally at Microsoft.
  • Willingness to be hands-on in completing tasks or going beyond the call of duty.


Business Program Management IC4 - The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $125,000 - $206,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

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Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Enterprise Technology
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ
MSFT
* Ladders Estimates

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