Microsoft

Business Program Manager

Microsoft • $97K — $188K *
Redmond, WA 98052In-Person
Business Services
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement, or equivalent experience.
  • Experience leading complex cross-functional programs involving multiple stakeholder groups and competing priorities.
  • Advanced proficiency with Excel, Power BI, and data-driven decision making.
  • Written and verbal communication skills, including experience presenting to senior leadership.
  • Demonstrated ability to manage multiple initiatives simultaneously in a fast-paced environment.

Responsibilities

  • Lead complex business and operational programs for workforce planning and recruiting execution.
  • Establish and manage executive reporting, scorecards, and dashboards for leadership visibility.
  • Conduct cost-benefit analyses to drive operational improvement and efficiency.
  • Analyze organizational data to identify trends and develop actionable recommendations.
  • Drive alignment among cross-functional teams to achieve strategic objectives.
  • Design and implement scalable processes and governance mechanisms for effectiveness.
  • Mentor team members on business planning and program management best practices.

Benefits

  • Professional development opportunities and resources.
  • Comprehensive health care benefits and wellness programs.
  • Retirement savings plans with company contributions.
  • Flexible work arrangements and remote work options.
  • Employee discounts and perks through various programs.
Full Job Description
Responsibilities
  • Lead complex business and operational programs supporting workforce planning, headcount governance, recruiting execution, and financial operations across CISO and MSR.
  • Establish and manage business rhythms, executive reporting, scorecards, dashboards, KPIs, and OKRs that provide leadership visibility into organizational health and performance.
  • Conduct business program evaluations and cost-benefit analyses to identify opportunities for operational improvement, increased efficiency, and better business outcomes.
  • Analyze workforce, recruiting, financial, and organizational data to identify trends, risks, dependencies, and opportunities, and develop actionable recommendations for leadership.
  • Drive cross-functional alignment among Finance, HR, Talent Acquisition, Business Operations, and Engineering leadership teams to achieve strategic objectives.
  • Design, implement, and continuously improve scalable processes, governance mechanisms, and operating procedures that enhance organizational effectiveness.
  • Partner with leaders to develop execution plans for new initiatives, organizational changes, workforce investments, and business priorities.
  • Manage complex projects from planning through execution, ensuring milestones, risks, dependencies, and stakeholder communications are effectively managed.
  • Present business insights, recommendations, and program outcomes to executive stakeholders and influence decisions through data-driven storytelling.
  • Mentor and guide team members on business planning, operational excellence, analytics, and program management best practices.


Qualifications

Required qualifications:

  • Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement
    • OR equivalent experience.


Other Requirements:

  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft background and Microsoft Cloud background check upon hire/transfer and every two years thereafter.


Preferred qualifications:
  • Experience leading complex cross-functional programs involving multiple stakeholder groups and competing priorities.
  • Experience building executive-level reporting, dashboards, scorecards, KPIs, or business reviews.
  • Analytical capabilities with experience leveraging large datasets to generate business insights and recommendations.
  • Demonstrated ability to identify operational risks, develop mitigation plans, and drive measurable business improvements.
  • Experience influencing stakeholders and driving alignment without direct organizational authority.
  • Written and verbal communication skills, including experience presenting to senior leadership.
  • Proven ability to manage multiple initiatives simultaneously in a fast-paced environment.
  • Advanced proficiency with Excel, Power BI, and data-driven decision making.
  • Experience supporting workforce planning, headcount management, recruiting operations, or organizational planning.
  • Experience within Security, Engineering, Research, Technology, or large-scale enterprise organizations.
  • Experience partnering with Finance, HR, Talent Acquisition, and executive leadership teams.
  • Demonstrated success designing and implementing operating rhythms, governance frameworks, or business process improvements.
  • Experience developing automation, reporting solutions, or analytics capabilities that improve operational efficiency.
  • Knowledge of organizational planning, resource management, budgeting, and strategic planning processes.
  • Experience leading large-scale change management or transformation initiatives.
  • Master's Degree in Business Administration (MBA), Finance, Data Analytics, Organizational Leadership, or related field.
  • Experience working with Microsoft business systems, workforce analytics, or enterprise reporting environments.
  • Demonstrated ability to simplify complex business challenges into clear, actionable recommendations for leadership


Business Program Management IC4 - The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $125,000 - $206,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

Microsoft Careers

Join Microsoft today and be part of a company that values innovation, leadership, and diversity in its workforce. As a global leader in technology and digital transformation, Microsoft offers unparalleled job opportunities that propel your career to new heights.

Explore Career Opportunities at Microsoft

Whether you're a seasoned professional looking for your next challenge or a recent graduate eager to start your career, Microsoft has a position that suits your skills and ambitions. We are committed to fostering a culture of growth and learning, where every team member is supported in expanding their horizons.

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Kickstart your career with a Microsoft internship. Our internships provide invaluable workplace experience and networking opportunities in a supportive and dynamic environment. You'll work on real projects, learn from industry leaders, and gain the skills necessary for a successful career in technology.

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Choosing a career at Microsoft means more than just a job. Our employees enjoy a range of benefits designed to empower them both professionally and personally. These include comprehensive health benefits, flexible working conditions, and opportunities for career advancement through professional development and diversity training.

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At Microsoft, we believe that innovation comes from diversity of thought and inclusion. We are committed to a workplace where everyone feels valued and inspired. Our leadership is dedicated to fostering an environment where diverse perspectives lead to breakthrough innovations and a competitive edge.

Grow with Us

Career growth at Microsoft is about more than climbing the corporate ladder; it's about continuous learning, expanding your skills, and improving your capabilities. With access to various leadership and training programs, you can evolve as a professional and make a significant impact within the company and on the global stage.

Hiring Process

Our hiring process is designed to identify true potential. Starting with a review of your resume, followed by interviews that assess your problem-solving abilities and cultural fit, we ensure that all candidates have a fair chance to demonstrate their strengths and potential to contribute to our team.

Networking and Professional Development

Microsoft is a place where you can build a professional network that spans the globe. Our employees benefit from connections with top-tier professionals and industry leaders, which opens doors to innovative projects and collaborative opportunities that are second to none.

Join Our Team

If you're ready to take on exciting challenges and make a difference in the world of technology, explore the job opportunities at Microsoft. Search for open positions that match your skills and interests, and prepare to embark on a rewarding career path filled with innovation and opportunities for personal and professional growth.

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At Microsoft, your future is limitless. Join us in our mission to empower every person and every organization on the planet to achieve more. Your journey with Microsoft starts here.
Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Enterprise Technology
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ
MSFT
* Ladders Estimates

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