Microsoft

Business Program Manager, Microsoft AI HR Operations

Microsoft • $97K — $188K *
Redmond, WA 98052In-Person
Business Services
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Operations, Finance, or related field with 4+ years in program management or process improvement.
  • 2+ years of management experience in any capacity, such as people or project management.
  • Master's degree in relevant fields with 6+ years of experience preferred; or 8+ years relevant experience with a Bachelor's degree.
  • 4+ years of experience managing teams, particularly in global, matrixed environments.
  • Demonstrated experience building programs from scratch in dynamic settings; proficiency in recruiting systems and data management.

Responsibilities

  • Own end-to-end delivery of recruiting programs, from scoping to launch and assessment.
  • Prioritize competing workstreams, making trade-off recommendations as necessary.
  • Align programs with hiring goals, maintaining clarity on scope, milestones, and risks.
  • Identify and resolve blockers early, escalating issues with actionable recommendations.
  • Establish team operating rhythms including planning and documentation for consistent quality.
  • Deliver precise status updates to senior leaders, highlighting risks and necessary decisions.
  • Foster collaboration across various teams to ensure progress on shared goals.

Benefits

  • Hybrid work pattern with three days in the office per week.
  • Opportunity to develop expertise within a leading AI lab's talent function.
  • Engagement in executive communication and building influence within a global organization.
Full Job Description
Overview

As a Program Manager for MAI HR Recruiting, you will own the programs that keep our hiring engine moving and act as a trusted partner to the team running it & HR leaders running it. You will help set priorities when everything feels urgent, keep multiple workstreams aligned to what matters most, and create structure and clarity where it is most needed.

This opportunity will allow you to build deep expertise in how a frontier AI lab scales its talent function, sharpen your executive communication with Directors and senior leaders, and grow your influence across a global, highly matrixed organisation. The role is based in London and follows a hybrid pattern of three days per week in the office.

You are a great fit for this role if you:

  • Move with a genuine sense of urgency, and are energised rather than unsettled by a landscape that shifts week to week.


  • Are comfortable with ambiguity, and instinctively organise, sequence, and create clarity for the people around you.


  • Hold both the program view and the people view, moving between a delivery plan and a sensitive talent conversation in the same day.


  • Communicate with precision, and can walk a Director through status, blockers, and the decision you need in five minutes or less.


  • Build trust quickly across recruiting, the business, HR to drive work forward at speed.


  • Bring a positive, forward-thinking mindset and raise the energy of the team you are part of.


  • Let data drive your decisions and direction, and turn it into a clear story of the organisation's impact.


Responsibilities

Program and Project Leadership

  • Own the end-to-end delivery of MAI Recruiting programs, from intake and scoping through launch, measurement, and iteration.


  • Strategically prioritize a portfolio of competing workstreams, making explicit trade-off recommendations when time, capacity, or headcount are constrained.


  • Keep programs aligned to hiring goals and business strategy, maintaining a single source of truth for scope, milestones, owners, risks, and dependencies.


  • Identify blockers early, drive them to resolution with the right owner, and escalate with a recommendation rather than a question.


  • Build the operating rhythm for the team, including planning cadence, reviews, dashboards, and documentation, so that speed never comes at the cost of quality.


Communication and Stakeholder Leadership

  • Deliver clear, consistent updates to Directors and senior leaders covering status, risks, blockers, and decisions required, always with a recommended path forward.


  • Work cross-collaboratively across recruiting, sourcing, coordination, finance, and HR to move shared work forward at pace.


  • Represent the voice of the team upward and the voice of leadership downward, so that context and decisions travel in both directions.

Other
  • Embody our culture and values


Qualifications

Required/minimum qualifications
  • Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement
    • OR equivalent experience.
  • 2+ years management (e.g., people, project, process, vendor, change) experience.

Additional or preferred qualifications
  • Master's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement
    • OR Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement
    • OR equivalent experience.
  • 4+ years people management experience.
  • Experience as an Operational Partner to recruiting, engineering, or research teams within a global, matrixed organization.
    Track record of building programs and operating rhythms from scratch in ambiguous, fast-changing environments.
    Fluency with recruiting and people systems, and comfort using data and AI tooling to simplify and scale manual processes.


Business Program Management M4 - The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $125,000 - $206,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

Microsoft Careers

Join Microsoft today and be part of a company that values innovation, leadership, and diversity in its workforce. As a global leader in technology and digital transformation, Microsoft offers unparalleled job opportunities that propel your career to new heights.

Explore Career Opportunities at Microsoft

Whether you're a seasoned professional looking for your next challenge or a recent graduate eager to start your career, Microsoft has a position that suits your skills and ambitions. We are committed to fostering a culture of growth and learning, where every team member is supported in expanding their horizons.

Internship Programs

Kickstart your career with a Microsoft internship. Our internships provide invaluable workplace experience and networking opportunities in a supportive and dynamic environment. You'll work on real projects, learn from industry leaders, and gain the skills necessary for a successful career in technology.

Employment Benefits

Choosing a career at Microsoft means more than just a job. Our employees enjoy a range of benefits designed to empower them both professionally and personally. These include comprehensive health benefits, flexible working conditions, and opportunities for career advancement through professional development and diversity training.

Inclusive Culture and Diversity

At Microsoft, we believe that innovation comes from diversity of thought and inclusion. We are committed to a workplace where everyone feels valued and inspired. Our leadership is dedicated to fostering an environment where diverse perspectives lead to breakthrough innovations and a competitive edge.

Grow with Us

Career growth at Microsoft is about more than climbing the corporate ladder; it's about continuous learning, expanding your skills, and improving your capabilities. With access to various leadership and training programs, you can evolve as a professional and make a significant impact within the company and on the global stage.

Hiring Process

Our hiring process is designed to identify true potential. Starting with a review of your resume, followed by interviews that assess your problem-solving abilities and cultural fit, we ensure that all candidates have a fair chance to demonstrate their strengths and potential to contribute to our team.

Networking and Professional Development

Microsoft is a place where you can build a professional network that spans the globe. Our employees benefit from connections with top-tier professionals and industry leaders, which opens doors to innovative projects and collaborative opportunities that are second to none.

Join Our Team

If you're ready to take on exciting challenges and make a difference in the world of technology, explore the job opportunities at Microsoft. Search for open positions that match your skills and interests, and prepare to embark on a rewarding career path filled with innovation and opportunities for personal and professional growth.

Stay Connected

Keep up to date with the latest at Microsoft Careers by subscribing to our job alert emails. Get tailored content that aligns with your career preferences and discover the exciting and rewarding opportunities that await at Microsoft.

SEARCH MICROSOFT JOBS

At Microsoft, your future is limitless. Join us in our mission to empower every person and every organization on the planet to achieve more. Your journey with Microsoft starts here.
Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Enterprise Technology
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ
MSFT
* Ladders Estimates

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