Microsoft

Business Program Manager, Legal Operations

Microsoft • $97K — $188K *
Redmond, WA 98052In-Person
Legal & Accounting
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years of program management experience or equivalent experience.
  • Master's Degree in a relevant field AND 6+ years of program management experience, OR Bachelor's Degree in a relevant field AND 8+ years of relevant experience.
  • Experience in high-volume operations within legal or regulatory compliance environments, including budget and vendor management.
  • Strong communication, analytical, and organizational skills, with proven stakeholder management capabilities.
  • Familiarity with AI, data analytics, and productivity tools like Microsoft Copilot and Power BI to enhance workflows.

Responsibilities

  • Streamline and enhance operations across Employment and Immigration Law via process improvements.
  • Develop and implement complex project plans with defined roles, timelines, and risk strategies.
  • Monitor workstream health using analytics and create metrics for strategic decision-making.
  • Oversee budget activities, including forecasts, reconciliations, and billing processes.
  • Collaborate with legal and business teams to design compliant operational programs.
  • Create visual process documentation and guides to clarify system interactions.
  • Lead communication efforts and stakeholder engagement using data-driven strategies.
  • Manage competing priorities while maintaining transparency on program statuses and risk management.

Benefits

  • Comprehensive health coverage, including medical, dental, and vision.
  • Generous paid time off and holidays.
  • Retirement savings plan with company matching.
  • Access to professional development and training opportunities.
  • Employee discounts and wellness programs.
Full Job Description
Overview

This role sits at the intersection of law, operations, data, and real human impact. As a Business Program Manager on the Analytics and Operations (A&O) Team within Microsoft's Corporate, External, and Legal Affairs organization, you will power the operations behind Employment and Immigration Law. You will independently own complex workstreams, partner across legal and business teams, solve meaningful operational problems, and advance strategic initiatives that support Microsoft's global workforce.

Responsibilities

  • Streamline and improve high-volume operations across E+I Law domains, including immigration filings, employment law processes, and cross-functional business workflows, by identifying and implementing measurable process improvements and best practices


  • Develop and execute complex project plans, including roles and responsibilities, milestones, timelines, financial and resource needs, risk analyses, and mitigation strategies


  • Monitor workstream health using data and analytics; define metrics, data models, scorecards, and dashboards used for strategic planning, forecasting, and stakeholder reporting


  • Manage budget activities, including reporting, annual and quarterly reforecasts, monthly reconciliation, vendor billing, and timely approvals


  • Partner with attorneys, paralegals, immigration specialists, HR, Finance, technology, and vendor teams to design compliant programs and ensure operational requirements are understood and met


  • Develop process maps, workflow charts, and user guides; understand how systems and processes affect one another and drive clarity, rigor, and simplification


  • Define and execute landing and communication plans, lead rhythm-of-business cadences, and build stakeholder support by adapting communications and data-informed storytelling to the audience


  • Manage multiple complex priorities, communicate program status, risks, and recommendations clearly, and hold stakeholders accountable to established schedules and mitigation plans


  • Embody Microsoft's culture and values, approaching all interactions with respect for diverse backgrounds and viewpoints and a growth mindset


Qualifications

Required / Minimum Qualifications

  • Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience.


Additional / Preferred Qualifications

  • Master's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR equivalent experience.


  • Experience supporting high-volume operations in a legal, regulatory compliance, or professional services environment, including budget and vendor management


  • Strong written and verbal communication, analytical problem-solving, organizational, and stakeholder management skills


  • Aptitude to apply AI, data analytics, Microsoft Copilot, Power BI, and other productivity tools to improve workflows, decision-making, and program outcomes


Business Program Management IC4 - The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $125,000 - $206,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

Microsoft Careers

Join Microsoft today and be part of a company that values innovation, leadership, and diversity in its workforce. As a global leader in technology and digital transformation, Microsoft offers unparalleled job opportunities that propel your career to new heights.

Explore Career Opportunities at Microsoft

Whether you're a seasoned professional looking for your next challenge or a recent graduate eager to start your career, Microsoft has a position that suits your skills and ambitions. We are committed to fostering a culture of growth and learning, where every team member is supported in expanding their horizons.

Internship Programs

Kickstart your career with a Microsoft internship. Our internships provide invaluable workplace experience and networking opportunities in a supportive and dynamic environment. You'll work on real projects, learn from industry leaders, and gain the skills necessary for a successful career in technology.

Employment Benefits

Choosing a career at Microsoft means more than just a job. Our employees enjoy a range of benefits designed to empower them both professionally and personally. These include comprehensive health benefits, flexible working conditions, and opportunities for career advancement through professional development and diversity training.

Inclusive Culture and Diversity

At Microsoft, we believe that innovation comes from diversity of thought and inclusion. We are committed to a workplace where everyone feels valued and inspired. Our leadership is dedicated to fostering an environment where diverse perspectives lead to breakthrough innovations and a competitive edge.

Grow with Us

Career growth at Microsoft is about more than climbing the corporate ladder; it's about continuous learning, expanding your skills, and improving your capabilities. With access to various leadership and training programs, you can evolve as a professional and make a significant impact within the company and on the global stage.

Hiring Process

Our hiring process is designed to identify true potential. Starting with a review of your resume, followed by interviews that assess your problem-solving abilities and cultural fit, we ensure that all candidates have a fair chance to demonstrate their strengths and potential to contribute to our team.

Networking and Professional Development

Microsoft is a place where you can build a professional network that spans the globe. Our employees benefit from connections with top-tier professionals and industry leaders, which opens doors to innovative projects and collaborative opportunities that are second to none.

Join Our Team

If you're ready to take on exciting challenges and make a difference in the world of technology, explore the job opportunities at Microsoft. Search for open positions that match your skills and interests, and prepare to embark on a rewarding career path filled with innovation and opportunities for personal and professional growth.

Stay Connected

Keep up to date with the latest at Microsoft Careers by subscribing to our job alert emails. Get tailored content that aligns with your career preferences and discover the exciting and rewarding opportunities that await at Microsoft.

SEARCH MICROSOFT JOBS

At Microsoft, your future is limitless. Join us in our mission to empower every person and every organization on the planet to achieve more. Your journey with Microsoft starts here.
Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Enterprise Technology
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ
MSFT
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Microsoft

More Legal & Accounting Jobs

Find similar Business Program Manager, Legal Operations jobs:

NationwideRedmond, WA