Jones Lang LaSalle Incorporated

Business Program Implementation Lead

Jones Lang LaSalle Incorporated$220K — $280K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • BS degree in business, marketing, economics, finance, engineering, or computer science
  • 7+ years in revenue operations, strategy, or GTM leadership in B2B SaaS or PropTech
  • Experience in ownership of P&L components, including budgeting and forecasting
  • Proven track record in developing pricing strategies for software products
  • Strong executive communication skills for updates and escalations

Responsibilities

  • Own revenue and profit budget forecasting and performance
  • Lead annual and quarterly budget cycles
  • Drive cost savings initiatives like license consolidation
  • Develop bundled offerings and direct market packaging
  • Define and execute go-to-market strategy for product features
  • Manage PM/PMT governance structure and improve operational efficiency
  • Handle pricing, billing, and bookings escalations effectively

Benefits

  • 401(k) plan with matching contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100%
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay
Full Job Description
About the Role

JLL's Property Management Technologies (PMT) group - home to Building Engines and the Prism platform - is scaling aggressively. We are looking for a Director of Revenue Operations to serve as the connective tissue across sales, marketing, customer success, and delivery. This role owns the revenue engine: forecasting, pricing strategy, GTM execution, and cross-functional governance. You will work directly with the President of PMT and operate at the intersection of strategy and execution.

Responsibilities
  • Financial Accountability & Planning
    • Own revenue and profit budget forecasting and performance
    • Lead annual and quarterly budget cycles
    • Drive cost savings initiatives (e.g., license consolidation, system rationalization)
    • Manage headcount and spend against plan
  • Revenue Strategy & Growth
    • Own pricing strategy and governance across Building Engines Prism, AI monetization, and 3rd-party products
    • Develop bundled offerings, early payment programs, and direct market packaging
    • Identify and operationalize net-new revenue opportunities
    • Lead pricing and packaging change planning and execution
  • Go-to-Market Strategy
    • Define and execute GTM strategy for product features, modules, and new releases
    • Own Enterprise Licensing Agreement (ELA) structure and commercial readiness
    • Drive market penetration for under-penetrated segments
    • Partner with Sales Managers on targeted market strategies
  • Governance & Operations
    • Develop and manage PM/PMT governance structure
    • Serve as central operations stakeholder for business-related projects
    • Coordinate with Product Ops team on product-related initiatives
    • Lead process enhancement initiatives to improve operational efficiency (with Delivery Teams)
  • Escalation Management
    • Handle business-related escalations including pricing, billing, bookings, and customer issues
    • Shield executive leadership from operational matters while engaging them strategically when necessary
    • Serve as primary point of contact for cross-functional business challenges
  • People & Culture
    • Facilitate employee engagement through People Survey result review and development of specific actions against people survey results, townhalls
    • Foster collaborative environment across revenue-generating teams
    • Build alignment and communication across organizational functions


Requirements
  • A BS degree in business, marketing, economics, finance, engineering, or computer science
  • 7+ years in revenue operations, strategy, or GTM leadership in a B2B SaaS or PropTech environment
  • Demonstrated ability to own P&L components - budgeting, forecasting, variance analysis
  • Experience building or owning pricing strategy and packaging for software products
  • Excellent leadership skills with the ability to influence stakeholders and team members
  • Excellent conflict & impediments management
  • Self-motivated with a default to action
  • Focused on setting and achieving measurable objectives and KPI
  • Proven experience in organizational process definition and change management
  • Strong executive communication skills for updates and escalations
  • Ability to create a collaborative plan of action and hold team members accountable, while keeping team engaged and focused


Preferred
  • Commercial real estate industry experience


This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

220,000.00 - 280,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site -Boston, MA, Chicago, IL

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay


At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

Accepting applications on an ongoing basis until candidate identified.

About Jones Lang LaSalle Incorporated

Jones Lang LaSalle is a financial and professional services firm that specializes in commercial real estate services and investment management. Its services include: tenant representation for organizations that lease office, industrial and retail spaces; consulting, which supports companies to develop workplace strategies such as occupancy planning, relocations, and energy and environmental sustainability initiatives; project and development services to manage ground-up creation, building construction, and major interior renovations; capital markets and real estate investment banking, which helps organizations buy and sell properties, and improve the financial impact of their real estate; facilities management for a variety of properties including office towers, retail and exhibition centers, and government, collegiate and industrial complexes; property management services, that provide on-site administration to help owners of office, industrial, retail and specialty properties reduce costs and enhance their property values; and valuations that provide impartial assessments of real estate worth through more than 200 corporate offices in 70 countries. Jones Lang LaSalle was formed by the merger of Jones Lang Wootton, a British firm with origins dating back to 1783, and LaSalle Partners, an American company formed from a predecessor launched in 1968. Jones Lang Wootton opened its first US office in New York in 1975. In 1997, the initial public offering was completed by LaSalle Partners for the company's common stock in the market.

Jones Lang LaSalle Incorporated Careers

Join the dynamic team at Jones Lang LaSalle Incorporated (JLL), a global leader in real estate services, where your career journey is just as important as the professional milestones you aim to achieve. At JLL, we offer more than just job opportunities; we provide a platform for growth, innovation, and leadership in an industry that shapes the world around us.

Work You’ll Do

At JLL, you will be part of a culture that prizes diversity, teamwork, and forward-thinking. Whether you are looking for a full-time position or an internship, JLL offers a variety of roles that cater to your professional skills and personal development goals. Our team is composed of the brightest minds in real estate, providing you with unparalleled mentorship and networking opportunities that foster career advancement.

Innovate and Lead

Embrace the opportunity to lead projects that redefine the real estate landscape, leveraging JLL’s global scale and deep industry expertise. Our commitment to innovation is evident in every strategy we implement and every building we manage. By joining our team, you will collaborate with professionals who are eager to share their knowledge and push the boundaries of what is possible in real estate.

Professional Growth and Development

JLL is dedicated to the professional growth of its employees. We offer robust training programs, including leadership development and diversity training, to ensure you are equipped for success. Our benefits extend beyond the basics, encompassing health, wellness, and financial planning to support you and your family at all stages of life.

Explore Job Opportunities

JLL is continuously expanding, and we are hiring across multiple disciplines. Explore positions that match your skills and interests in areas such as property management, sustainability, financial analysis, and more. We look for driven, curious, and innovative team players who are ready to make an impact.

Internship Programs

Kickstart your career with a JLL internship. Gain hands-on experience, build your resume, and make invaluable industry connections. Our internships provide a deep dive into the real estate sector, allowing you to apply academic learning to real-world challenges.

Join Our Team

Ready to advance your career at Jones Lang LaSalle Incorporated? Search open positions, read about our employment benefits, and prepare your resume. The interview process at JLL not only assesses your fit for the company but also ensures our culture aligns with your career aspirations.

Stay Connected

Keep up to date with the latest from JLL Careers by subscribing to our job alert emails. Receive personalized updates that align with your career preferences and learn about new opportunities in real-time.

Networking and Industry Leadership

At JLL, networking doesn’t end with your hire date. Continue to connect with leaders and peers through our various professional networks and community engagement initiatives. Lead the way in industry discussions, participate in global conferences, and contribute to innovative solutions that drive the future of real estate. At Jones Lang LaSalle Incorporated, we don’t just offer jobs—we offer careers that make a difference. Join us in shaping the future of real estate, one innovation at a time.
Learn more about Jones Lang LaSalle Incorporated
Size
98,000 employees
Market Cap
$7.4 billion
Industry
Net Income
$402.5 million
Founded
1783
5 Year Trend
+8.3%
Revenue
$16.5 billion
NASDAQ

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