Business Process Specialist II

Cintas

$80K — $103K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years in business or customer-facing roles such as customer service, sales, or systems support
  • High School Diploma/GED; Bachelor's Degree preferred
  • Proficient in Microsoft Office Suite and internet/intranet use
  • Willingness to travel up to 25% of the time, including overnight
  • Valid driver's license required
  • Strong problem-solving and communication skills
  • Experience with SAP software

Responsibilities

  • Advise and train end users on systems and business processes
  • Develop strategies for effective use of business processes
  • Facilitate user engagement to enhance system adoption
  • Identify opportunities for process improvement
  • Collaborate with teams to troubleshoot system-related issues

Benefits

  • Comprehensive medical, dental, and vision benefits with lower premiums than average
  • Four flexible medical plan options, including one at zero cost
  • Competitive pay structure
  • 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
  • 100% company-paid disability, life, and AD&D insurance
  • Paid time off and holidays
  • Opportunities for skills development, training, and career advancement
Full Job Description
Requisition Number: 219932

Job Description

Cintas is seeking a Business Process Specialist II. Responsibilities include advising, training and developing end users to enable successful use of systems and business processes. The BPS should possess strong skills in the areas of problem solving, process improvement and communication.

Skills/Qualifications

Required
  • 2+ years' business or customer-facing customer service, sales or systems support experience
  • High School Diploma/GED; Bachelor's Degree preferred
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and intranet/internet
  • Ability to travel up to 25% of the time, including overnight
  • Valid driver's license
  • Strong problem solving, process improvement and communication skills
  • Experience using SAP


Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

Additionally, our employee-partners enjoy:
• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities

Compensation
A reasonable estimate of base salary for this role ranges between $80,300 - $103,400/Year. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, and other business and organization needs. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decision are dependent on the facts and circumstances of each decision.

Job Category: Process Improvement
Organization: Design Collective
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift

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