Business Process Improvement & Analysis Analyst

A government contract requires that this position be restricted to U.S. citizens or legal permanent residents.You must provide documentation that you are a U.S. citizen or legal permanent resident to qualify.

The Business Process Improvement & Analysis Analyst supports REMD by analyzing operational trends, measuring performance, and recommending strategies to enhance efficiency and customer satisfaction across REMD’s facilities and projects. This role focuses on identifying opportunities for process improvements, maintaining key documentation, and ensuring REMD operations align with organizational standards and strategic goals. The Analyst plays a critical role in supporting data-driven decision-making and sustaining continuous operational improvement.

Compensation & Benefits:

• Estimated Starting Salary Range for Business Process Improvement & Analysis Analyst: TBD 

• Pay commensurate with experience.

• Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided.  Benefits are subject to change with or without notice.

Business Process Improvement & Analysis Analyst Responsibilities Include: 

• Analyze operational trends, measure performance, and provide reports to support leadership decision-making across REMD facilities and projects.
• Develop and recommend strategies to improve REMD’s operational efficiency, customer service, and ability to meet organizational requirements.
• Support the development, revision, and maintenance of REMD Standard Operating Procedures (SOPs), Management Directives, tools, templates, and related documentation.
• Ensure SOPs and Management Directives remain current, accurate, and aligned with organizational guidance, including annual or biennial updates as required.
• Maintain and update operational guidance documents such as Warrant Guide, Leasing Guide, Workspace Guidance, Facilities Instruction Manual, Mail Management Guidance, and Conference Center Guidance.
• Identify inefficiencies, gaps, and opportunities for process improvement across REMD operations and propose actionable solutions.
• Collaborate with cross-functional teams to implement process improvements and support continuous operational excellence initiatives.
• Performs other job-related duties as assigned

Business Process Improvement & Analysis Analyst Experience, Education, Skills, Abilities requested: 

• Bachelor’s degree in Business Administration, Public Administration, Operations Management, or related field.
• Minimum of 5–8 years of experience in business process analysis, operational improvement, or program support within a federal or large organizational environment.
• Experience developing, maintaining, and updating SOPs, directives, or operational guidance documents.
• Strong analytical, problem-solving, and data-driven decision-making skills.
• Excellent written and verbal communication skills, including report development and documentation management.
• Must pass pre-employment qualifications of Cherokee Federal

Similar searchable job titles:

• Process Improvement Analyst

• Operational Performance Analyst

• Business Operations Analyst

• Continuous Improvement Specialist

• Program Support and Process Analyst

Keywords:

• Process Improvement

• Operational Analysis

• Performance Measurement

• SOP Development

• Data-Driven Decision Making

Please Note:  This position is pending a contract award.  If you are interested in a future with Cherokee Federal, APPLY TODAY!  Although this is not an approved position, we are accepting applications for this future and anticipated need.