What you'll do- Build and run Sierra's operating system, to drive visibility, accountability, and decision-making across the business, ensuring priorities flow clearly across the organization
- Plan and perform: Own the goal-setting infrastructure and leadership cadences that keep Sierra aligned and moving, ensuring priorities are set clearly, communicated broadly, and acted on across the organization
- See the business clearly: Design dashboards and scorecards that give leadership and functional teams real-time visibility into business performance, and build these into dedicated forums to discuss and decide
- Operate AI-natively: Help Sierra lead by example in how a modern company runs, embedding AI into how we plan and operate across functions
- Accelerate Sierra's growth into new markets: Lead the cross-functional work required to expand Sierra's presence into new segments and geographies, from operational and entity setup to ensuring product, marketing, and GTM readiness ahead of launch
- Be a trusted thought partner to Sierra's business leaders: Embed alongside functional leads to help them tackle their toughest, most complex challenges, bringing first-principles thinking and structural clarity to high-stakes initiatives and driving them from problem definition to execution
- Help build the foundations of Sierra's business operations function: As a core member of a growing team, help define what world-class business operations looks like at Sierra - partnering closely with operational leadership to prioritize the right work, raise the bar on how we operate, and scale our impact across the business
What you'll bring- 4-7 years of experience in business operations or strategy, ideally combining on-the-ground operating experience at a high-growth technology company with 1-2 years of management consulting, investment banking, or VC/PE
- Strong interpersonal skills and professional presence, with a demonstrated ability to earn trust quickly, build consensus across competing priorities, and manage through complex, multi-stakeholder environments to reach clear outcomes
- Proven ability to structure and manage complex, cross-functional initiatives from scoping through execution, maintaining momentum and delivering outcomes in a fast-moving environment
- Exceptional written and verbal communication skills, with the ability to flex across altitudes and contexts, from working group updates with cross-functional teams to executive-level communications and presentations
- Strong critical thinking skills, a first-principles mindset, and sound business judgment, with a track record of bringing structure to ambiguity and driving to clear recommendations under uncertainty
- Strong analytical skills and fluency with data, with the ability to work with metrics and data to inform strategy, pressure-test assumptions, and translate findings into clear, actionable plans
Even better...- Previous operating experience at a rapidly scaling technology or AI company
- Experience designing and standing up AI-native workflows
- Experience implementing company-wide operational processes & systems
What we offerWe want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
