Business Operations Manager

Norwegian Cruise Line Holdings

$70K — $95K *
Miami, FL 33186In-Person
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Finance or Business Administration
  • 4+ years in cross-functional operations and project management
  • Experience with budget tracking and executive-level reporting
  • Proficiency in data visualization and document management
  • Strong leadership and interpersonal skills
  • Familiarity with tech systems, finance, and organizational tools
  • Willingness to travel domestically and internationally.

Responsibilities

  • Coordinate activities across all Marine sub-departments and operations
  • Oversee departmental data visualizations for tracking metrics
  • Organize and convert meeting discussions into actionable items
  • Ensure transparency of departmental budgets and capital expenditures
  • Manage the organization and accessibility of departmental documentation
  • Explore and implement AI and productivity technologies
  • Provide support in Marine-related projects.

Benefits

  • Development opportunities in modern productivity technologies
  • Chance to work at the intersection of finance and marine operations
  • Engagement with cross-functional teams within the Marine sector
  • Opportunities for hands-on project involvement
  • Dynamic work environment requiring both technical and leadership skills.
Full Job Description

JOB SUMMARY

Serve as the central hub and primary liaison for all Marine sub-departments, ensuring seamless coordination between Nautical, Safety, Newbuild, Itinerary, and the general running of the Marine department. Drive departmental efficiency by developing data visualizations, optimizing meeting workflows, providing transparent oversight of budgets and CAPEX, and governing departmental documentation. The Manager Marine will actively leverage Artificial Intelligence (AI) and modern productivity technologies to continuously enhance the overall output and operational efficiency of the team.

POSITION RESPONSIBILITIES

  • Act as the primary liaison connecting and coordinating activities across all Marine sub-departments (Nautical, Safety, Newbuild, Itinerary) and the general running of the Marine operations.
  • Develop, maintain, and oversee all visualization needs for the department to ensure clear tracking of metrics, project statuses, and operational data.
  • Organize day-to-day departmental meetings, process the resulting information, and convert discussions into clear, trackable, and actionable items for respective team members.
  • Facilitate comprehensive visibility of all departmental budgets and CAPEX, assisting team members with their accounts to ensure the utmost transparency regarding financial expenditures.
  • Govern the departmental filing system, taking full charge of the organization, upkeep, and accessibility of all records and documentation.
  • Actively explore, implement, and utilize Artificial Intelligence (AI) and new productivity technologies to continuously enhance the overall efficiency and output of the Marine department.
  • Provide hands-on support and assistance as directed in all projects involving the Marine department.
  • Perform other job-related functions as assigned.

QUALIFICATIONS

DEGREE TYPE: Bachelor's Degree

FIELD(S) OF STUDY: Finance, Business Admin

EXPERIENCE

  • At least 4 years of experience in coordinating cross-functional operations, project management, budget tracking, executive-level reporting, and administrative support, with proficiency in data visualization, document management, and process improvement.

COMPETENCIES & SKILLS

  • Must have demonstrated leadership ability and good interpersonal skills to effectively deal with internal and external contacts. 
  • Knowledge of tech systems and finances, as well as any training in productivity and organizational tools.
  • Must be able to travel (domestic and international) onboard ships as needed.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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