Fluent, Inc.

Business Operations Manager, Partnerships

Fluent, Inc.$90K — $110K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of experience in business operations, especially in partnerships, commerce media, or performance marketing.
  • Excellent project management abilities with a focus on cross-functional collaboration.
  • Proven skills in documentation and process creation, ensuring consistency.
  • Proficient in building financial models and dashboards from scratch without needing strategic approval.
  • Experience in facilitating campaign operations or QA workflows.

Responsibilities

  • Coordinate collaboration among product, campaign strategy, and data teams for effective partner program execution.
  • Ensure action items from partner discussions and internal meetings are completed on schedule.
  • Own the creation of performance reports and dashboards for leadership and partners.
  • Develop initial financial models, projections, and materials for quarterly business reviews.
  • Manage campaign operations, quality assurance, and relevant documentation for smooth syndication processes.
  • Keep operational playbooks updated to support scaling across partnerships.
  • Assist in the onboarding of new partners and track advertiser-side coordination.

Benefits

  • Opportunities for professional development and growth within the company.
  • A dynamic work environment that encourages innovative thinking and flexibility.
  • Access to resources and tools that enhance operational efficiency.
Full Job Description
Fluent's strategic partnership business is scaling fast and needs a dedicated operator running point on execution. This role coordinates the cross-functional touchpoints that keep existing partner programs running, from performance reporting and dashboards to first-draft financial models for leadership review. It also facilitates campaign ops, QA, and documentation, making sure nothing slips between the strategic conversations happening above this role and the work that has to happen day to day.
What You'll Do
  • Coordinate cross-functional touchpoints with product, campaign strategy, and data teams to execute existing partner programs.
  • Ensure follow-through on operational cadences and action items coming out of partner conversations and internal syncs.
  • Own recurring performance reporting and dashboards: pacing and audience-level analysis that leadership and partner-facing teams use to make decisions.
  • Build first-draft financial models, pacing scenarios, future-quarter projections, and QBR materials, for leadership review and sign-off.
  • Facilitate campaign ops, QA, and documentation: launch tracking, click-tracker migrations, and the playbooks that keep syndication partners running cleanly.
  • Maintain the operational playbooks that let syndication scale across partners without reinventing the process each time.
  • Support new partner accounts as the book grows, working alongside account owners on any advertiser-side coordination touching those partners.
  • Surface new partnership opportunities as they come up, routing them to leadership for strategic evaluation.

Requirements
  • 3-5 years of business operations experience, ideally in partnerships, commerce media, or performance marketing.
  • Strong project management skills and demonstrated ability to collaborate cross-functionally, driving initiatives from planning through execution while managing competing deadlines.
  • Strong documentation instincts. You default to writing the playbook, not just doing the task.
  • Comfort building financial models and pacing dashboards from scratch. You don't need to own the strategy, but you need to be fluent in the numbers behind it.
  • Experience facilitating campaign ops or QA workflows (launch tracking, tracker migrations, etc).

Benefits

Salary Range: $90,000 to $110,000 base, plus competitive bonus. The base salary range represents the low and high end of the Fluent salary range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance.

Candidates may be at risk of targeting by malicious actors seeking personal information. Fluent recruiters will only reach out via LinkedIn or email with an [redacted].com domain. Any outreach by Fluent via other sources (e.g. text, other domains etc) should be ignored.

About Fluent, Inc.

Fluent, Inc. is a data-driven performance marketing company. The company uses proprietary technology to acquire customers for its clients. Fluent was founded in 2010 and is headquartered in New York City. The company's platform uses real-time data to optimize campaigns and improve customer acquisition. Fluent's clients include leading brands in the financial services, healthcare, and retail industries. The company went public in 2015 and is traded on the NASDAQ stock exchange. Fluent has offices in New York, Boston, and Chicago.
Learn more about Fluent, Inc.
Size
261 employees
Market Cap
$77.8 million
Industry
Net Income
$2.9 million
5 Year Trend
+12%
Revenue
$308.7 million
NASDAQ

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