Business Operations Manager

Medix

$100K — $140K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in business operations, strategy, or marketing operations in a tech or SaaS environment (consulting background a plus)
  • Strong analytical and problem-solving skills with ability to synthesize complex data into insights and decisions
  • Experience supporting senior leadership and communicating effectively across levels, including executive forums
  • Familiarity with marketing funnels, product metrics, planning tools, and financial modeling
  • Excellent communication and storytelling abilities—written and verbal
  • Comfortable working in matrixed environments, with a track record of cross-functional influence
  • Strong sense of ownership and organizational and project management skills with the ability to balance multiple priorities
  • Bachelor's degree required; MBA or advanced degree preferred

Responsibilities

  • Partner with Product Marketing leaders to execute strategic plans that deliver measurable business impact across multiple areas
  • Coordinate and lead operational cadences, such as QBRs and objective tracking
  • Support annual planning cycles and tracking across initiatives
  • Monitor category performance and collaborate with Analytics and Finance to drive action based on insights
  • Identify risks and misalignments while coordinating cross-functional alignment
  • Develop executive communication materials to support reviews and decisions
  • Lead key projects spanning product, marketing, and go-to-market teams from concept through execution

Benefits

  • Opportunities for professional growth and development
  • Dynamic and collaborative work environment
  • Flexible work arrangements
  • Engagement with senior leadership for strategic insights
  • Exposure to multiple cross-functional teams and projects
Full Job Description
Responsibilities:
  • Strategy & Business Operations
    • Partner with Product Marketing leaders to translate strategic plans into operational execution that delivers measurable business impact across pricing, packaging, segmentation, growth planning, and go-to-market
    • Coordinate and lead operational cadences, such as QBRs, roadmap reviews, business health reviews, and objectives and key results tracking
    • Support annual planning cycles, executive deliverables, and achievement tracking across initiatives
    • Monitor category performance, surface insights from product, marketing, and customer data, and drive action in collaboration with Analytics and Finance
    • Coordinate cross-functional alignment and proactively identify risks, misalignments, or decision bottlenecks
    • Develop executive communication assets: craft clear and persuasive narratives to support reviews, decisions, and partner alignment
  • Program Execution & Change Enablement
    • Lead key projects that span product, marketing, and go-to-market teams-from concept through execution
    • Establish structure for ongoing and ad hoc initiatives, applying program management rigor to ensure delivery and alignment
    • Bring a mentality of continuous improvement-identifying inefficiencies, proposing solutions, and streamlining execution

RequiredSkills:
  • 5-7 years of experience in business operations, strategy, or marketing operations in a tech or SaaS environment (consulting background a plus)
  • Strong analytical and problem-solving skills with ability to synthesize complex data into insights and decisions
  • Experience supporting senior leadership and communicating effectively across levels, including executive forums
  • Familiarity with marketing funnels, product metrics, planning tools, and financial modeling
  • Excellent communication and storytelling abilities-written and verbal
  • Comfortable working in matrixed environments, with a track record of cross-functional influence
  • Excellent critical thinking skills with a bias toward action and simplification
  • Strong sense of ownership and organizational and project management skills with the ability to balance multiple priorities
  • Bachelor's degree required; MBA or advanced degree preferred

Required Skills:
  • 5-7 years of experience in business operations, strategy, or marketing operations in a tech or SaaS environment (consulting background a plus)
  • Strong analytical and problem-solving skills with ability to synthesize complex data into insights and decisions
  • Experience supporting senior leadership and communicating effectively across levels, including executive forums
  • Familiarity with marketing funnels, product metrics, planning tools, and financial modeling
  • Excellent communication and storytelling abilities-written and verbal
  • Comfortable working in matrixed environments, with a track record of cross-functional influence
  • Excellent critical thinking skills with a bias toward action and simplification
  • Strong sense of ownership and organizational and project management skills with the ability to balance multiple priorities
  • Bachelor's degree required; MBA or advanced degree preferred

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