Business Operations Lead

Last Energy

$90K — $120K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in business operations or facilities operations, preferably in a high-growth setting.
  • Proven vendor management and facility project coordination experience.
  • Familiarity with insurance, compliance, and corporate renewal processes.
  • Experience overseeing IT policy and physical security with specialized teams.
  • Strong project management skills to handle multiple stakeholders and projects.
  • Data-driven with a background in building operational dashboards and tracking KPIs.
  • Willing to engage in hands-on fieldwork when necessary.
  • Located in Austin, TX or open to relocation.

Responsibilities

  • Run weekly operations standup meetings and manage office task lists.
  • Oversee vendor management for corporate services and office facilities.
  • Directly manage external service providers for administrative tasks.
  • Own and renew the insurance program in collaboration with the legal team.
  • Maintain corporate compliance and renewal calendars.
  • Supervise IT policy drafting, procurement, and compliance efforts.
  • Coordinate with Security on building access and safety protocols.
  • Lead planning for space growth and manage real estate leases.
  • Collaborate with legal and finance to enhance control processes.
  • Work with People Ops for new hire logistics and workspace setup.
  • Manage asset inventories with IT and manufacturing teams.
  • Create dashboards to monitor operations KPIs and project budgets.
  • Handle logistics for internal and external events.
  • Support C-Suite with additional responsibilities as needed.

Benefits

  • Opportunity to work in a rapidly growing company
  • Involvement in diverse operational functions across multiple teams
  • Collaborative work environment with senior leadership
  • Engagement in both strategic planning and hands-on execution
  • Potential for career advancement within a fast-paced organization
Full Job Description
Last Energy seeks a Business Operations Lead to run the day-to-day operational backbone of the company - vendors, facilities, insurance, compliance calendars, and office infrastructure. This role will act as a right-hand to leadership across a broad operational portfolio.

This role will work across operations, IT, legal, finance, and security to keep the company running smoothly, and must be comfortable with both process-building and hands-on field work.

Key Duties & Responsibilities

  • Run the weekly operations standup (ops, IT, compliance, accounting) and own the office manager's task management
  • Oversee the team coordinating vendor management: corporate services, office leases/facilities, travel vendors, and related providers
  • Spin up and directly manage external service providers for administrative projects, ensuring continuity in transfers between service providers or internal teams
  • Own the insurance program and program renewals in partnership with the legal team
  • Maintain the non-legal corporate compliance calendar and renewal calendar (permits, licenses, facilities-related filings)
  • Oversee IT on policy drafting, hardware/software procurement, training, and compliance
  • Work with the Head of Security to maintain building security for office spaces, visitor management, safety protocols, and access control
  • Lead space growth planning and the real estate portfolio, including lease negotiation (in partnership with legal) and space build-out
  • Partner with legal and finance to improve approval matrices and controls
  • Partner with legal/compliance to roll out new policies and procedures
  • Partner with People Ops on new hire logistics, including desk setup and building access
  • Oversee physical asset and equipment inventory in partnership with IT and manufacturing teams
  • Build and maintain dashboards to track operations KPIs, project budgets, and equipment inventories
  • Oversee special projects as needed; must be comfortable with field work and getting hands dirty
  • Own event logistics for both internal and external-facing events
  • Act as right hand to the C-Suite, supporting other duties as assigned
  • Other duties as assigned


Qualifications

  • 8+ years of experience in business operations, office/facilities operations, or a similar function, ideally in a high-growth environment
  • Proven experience managing vendors, service providers, and facilities or real estate projects
  • Familiarity with insurance programs, compliance calendars, and corporate renewals
  • Comfort overseeing IT policy, procurement, and physical security in partnership with specialist teams
  • Strong project management skills; able to coordinate many workstreams and stakeholders simultaneously
  • Data-oriented; experience building dashboards and tracking operational KPIs
  • Hands-on, resourceful, and willing to do field work when needed
  • Based in Austin, TX (or open to relocation)

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