Business Operations Lead

Handoff

$90K — $130K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in investment banking, venture capital, consulting, or a high-growth startup
  • Proven ability to operate at both strategic and tactical levels
  • Advanced financial modeling skills, capable of building from scratch
  • Excellent written communication skills for clear memos and presentations
  • Experience in fast-paced startup environments is preferred

Responsibilities

  • Facilitate and manage departmental planning processes, ensuring accountability
  • Maintain and enhance company dashboards, KPIs, and operational tools
  • Support the COO with presentations and materials for board meetings and updates
  • Develop and maintain financial models for strategic business analyses
  • Monitor departmental budgets and address spending variances
  • Manage vendor relationships and oversee contract negotiations
  • Establish and codify operational standards as the company grows
  • Coordinate logistics for company meetings and internal events

Benefits

  • Competitive Salary + Equity
  • Unlimited Paid Time Off (PTO)
  • 401(k) plan
  • Comprehensive Medical, Dental & Vision Insurance
  • Life & Disability Insurance
  • Flexible Spending Account (FSA)
  • Dependent Care FSA (DCFSA)
  • High-Quality Equipment
  • Team Offsites
Full Job Description
Business Operations Lead at Handoff

We're hiring a Business Ops Lead to serve as the executive arm of our COO and help translate leadership strategy into company-wide execution. In this role you'll own Handoff's operating system - from cycle planning and KPI dashboards to financial modeling, board materials, and high-priority special projects.

This role is ideal for someone who thrives at the intersection of strategy and execution, isn't fazed by ambiguity, and wants to operate at all levels of a fast-scaling startup.

What you'll do

  • Facilitate Handoff's departmental planning process - driving submissions, tracking progress, and holding teams accountable
  • Maintain and continuously improve company-wide dashboards, KPIs, and operational tooling
  • Support the COO on board decks, investor updates, and executive materials
  • Build and maintain financial models; help prepare analysis for key business decisions
  • Track departmental budgets and flag spend variances to the COO
  • Manage vendor relationships, contracts, and renewals
  • Codify work norms and operating standards as the company scales
  • Assist with prep and logistics for company all-hands meetings and recurring leadership syncs
  • Assist with planning & execution of internal events and company off-sites


About you

  • Background in investment banking, venture capital, consulting, or an early-stage startup
  • Comfortable operating at both the strategic and tactical level simultaneously - you can build a board deck in the morning and chase down a contract renewal in the afternoon
  • Financial modeling skills - you build from scratch, not just edit templates
  • Strong written communicator - your memos and decks are clear, tight, and ready to send
  • Experience in high-growth startup environments preferred


What we offer

  • Competitive Salary + Equity
  • Unlimited Paid Time Off (PTO)
  • 401(k)
  • Medical, Dental & Vision Insurance
  • Life & Disability Insurance
  • Flexible Spending Account (FSA)
  • Dependent Care FSA (DCFSA)
  • Top-Notch Equipment
  • Team Offsites


If you're a sharp, hungry operator who wants to work directly with a COO building a company from the ground up - this is the seat. You'll see everything, own a lot, and grow fast.

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