The Business Operations Lead serves as the owner of Public Sector Business Intelligence and operational excellence across Public Sector Business Operations. This role combines analytical impact and deep dive capabilities with program management discipline to lead and deliver high-impact initiatives and surface business intelligence on an ongoing basis.
This role will be responsible for managing weekly business intelligence reports, cross-functional reporting and trend analysis as well as cross-departmental business intelligence projects. The candidate should be well versed in internal and external AI tools to ensure deliverables can be augmented as appropriate.
Key job responsibilities
- Manage the weekly business intelligence workflow, answering questions like 'What is going on by business?', 'What happened last week?', 'What does this mean for the future of the business?' This role will be delivering all the needed intelligence for weekly performance reports such as the WBR document;
- Lead special projects to find new and creative ways of looking at and analyzing the business.
- Create and manage/maintain bridge intelligence for PS
- Create an early warning system for the business: define a limited set of input metrics that will be decisive on how the future performance of the Public Sector business looks
- Manage all AGS-wide initiatives such as customer penetration ratios, sales play adherence, etc
BASIC QUALIFICATIONS
- 10+ years of Microsoft Excel experience
- Bachelor's degree or equivalent
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
PREFERRED QUALIFICATIONS
- Experience using Salesforce (or other CRM tool) or BI tools
- Experience presenting to senior leadership
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NY, New York - 147,300.00 - 199,300.00 USD annually