Role SummaryThis role sits within SPE's Consumer Platforms and Services group, which builds and operates B2B and DTC business models-including VOD, EST, FAST, and AVOD-across major CTV OEM partners in the Media, and services in Automotive industries.
We are seeking a Business Operations Lead who will partner closely with Finance, Product, Engineering, Legal, and Commercial teams. In this role, you will help shape the day-to-day operation of the platform business by building scalable processes, strengthening financial and accounting controls, and streamlining partner workflows that support growth. You will play a key role in the vision, launch, and ongoing evolution of CP&S platforms.
Key ResponsibilitiesPlatform-Wide Business Operations Leadership- Own operational governance across all CP&S platform business lines, ensuring alignment with financial plans and strategic priorities
- Serve as the central integrator across Product, Technology, Finance, Tax, Legal, Procurement, Accounting, and external rights organizations (e.g., PROs)
- Translate business strategy and commercial agreements into scalable operational workflows and execution plans
Financial Operations & Forecast Execution- Operationalize budgets, forecasts, and financial plans into day-to-day execution
- Lead monthly revenue and cost pacing reviews, including variance analysis and risk identification
- Ensure alignment between approved financial plans and actual spend, revenue, and operational execution
Vendor & Spend Governance- Own vendor strategy, SOW development, and execution, ensuring alignment with platform priorities and approved budgets
- Coordinate cross-functional approvals (Finance, Technology, Legal, Procurement) for all vendor engagements
- Drive cost efficiency, vendor optimization, and commercial discipline across the platform ecosystem
Deal Operations & Partner Management- Own operational oversight of commercial agreements and partner relationships across distribution, platform, and strategic partners
- Review and track contractual obligations, including payments owed to and from Sony Pictures
- Ensure partner agreements are executed in compliance with financial, operational, and reporting requirements
- Coordinate internal approval workflows and governance processes for new partnerships and deal structures
- Translate deals into executable workflows, ensuring integration into financial forecasting, reporting, and operational processes
- Review and validate advertising revenue, transactional, and viewership reporting prior to distribution to partners
- Oversee the preparation and delivery of periodic reporting (e.g., quarterly transactional reports) to Accounting and internal stakeholders
- Manage partner inquiries related to reporting, payments, and operational performance, coordinating with Finance and cross-functional teams
- Identify and mitigate operational risks within partner workflows, implementing process improvements to enable scale
Transactional & Reporting Operations- Own end-to-end transaction integrity across all platform services
- Lead revenue tracking, reconciliation, and reporting workflows across all monetization models by working closely with Finance.
- Ensure timely and accurate delivery of:
- Internal financial reporting
- Partner-facing performance and revenue reporting
- Establish and maintain controls for accuracy, auditability, and compliance
Tax, PRO & Compliance- Partner with Tax and Finance to support territory expansion and ongoing compliance requirements
- Coordinate tax registration, reporting, and payment processes across new and existing markets
- Oversee operational execution of PRO and CMO obligations, including:
- Reporting deliverables
- Royalty calculations and payments
- Ensure accuracy of royalty reporting, usage tracking, and payment reconciliations
- Partner with Legal and Finance to evaluate and onboard new PRO/CMO relationships, including fee structures and contractual terms
- Maintain compliance with evolving regulatory, financial, and reporting requirements across markets
Experience & Skills The ideal candidate is highly detail-oriented, operationally rigorous, and comfortable operating across both strategic and executional layers within a complex platform and streaming ecosystem.
- Proven experience managing operational budgets, vendor spend, forecasting, accruals, and financial reporting in a fast-paced environment
- Strong understanding of digital platform and streaming business models, including AVOD, FAST, SVOD, and transactional video services across connected TV and digital ecosystems
- Demonstrated experience managing vendor relationships, contract compliance, and operational workflows, with direct coordination across Finance, Accounting, Legal, and Tax functions
- Proven ability to oversee and execute partner reporting obligations, including:
- Revenue share calculations
- Royalty reporting
- Transactional reconciliation with a high degree of accuracy and attention to detail
- Strong cross-functional leadership experience, with the ability to work effectively across Commercial, Product, Finance, Legal, and Operations teams to drive scalable processes and operational improvements
- Strong analytical and problem-solving skills, with the ability to:
- Interpret financial and operational data
- Identify risks and opportunities
- Develop data-driven recommendations
- Excellent organizational and program management skills, with the ability to manage multiple priorities, stakeholders, and deadlines simultaneously.
- Strong communication and stakeholder management skills, including experience presenting operational insights and recommendations to senior leadership.
- Advanced proficiency in Excel and financial modeling; experience with ERP, procurement, or financial systems strongly preferred.
- Prior experience within connected TV, streaming platforms, digital distribution, or entertainment technology ecosystems strongly preferred.
- Bachelor's degree required; MBA or equivalent experience preferred.
