Business Operations Associate (Waterloo or Toronto)

Cambio

$95K — $115K *
Real Estate & Construction
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-4 years experience in a high-slope role such as consulting or high-growth startups
  • Highly analytical with model-building skills
  • Execution-oriented and proactive
  • Ability to navigate ambiguity and cross-functional tasks
  • Strong communication skills for operational and strategic alignment

Responsibilities

  • Manage financial modeling and budgeting support
  • Conduct market sizing and provide analytical insights
  • Track leading indicators and report insights to leadership
  • Oversee mechanical collections, reconciliation, and cash application
  • Coordinate vendor management and procurement processes
  • Drive cross-functional operational projects and improvements
  • Lead compliance efforts for ISO 27001 and SOC 2

Benefits

  • Hybrid work model requiring 2 days in-office
  • Opportunities for professional growth and exposure across multiple functions
  • Engagement in high-impact financial and operational strategies
  • Involvement in strategic projects across product and engineering
  • Collaborative work environment with opportunities to influence company performance
Full Job Description
We're looking for a BizOps Associate to join our team and sit at the intersection of finance, operations, and cross-functional strategy. This is a broad role, part execution owner, part analytical contributor built for someone who wants to help build the operating muscle of a high-growth company. You'll take ownership of recurring workflows across Finance and BizOps, while also contributing to structured problem solving, financial modeling, and strategic projects. This is an opportunity to get broad exposure across product, engineering, GTM, and operations and to grow with the company as scope expands. Finance & Rev Ops • Financial modeling and budgeting support • Market sizing and analytical support for strategic initiatives • Leading indicator tracking and surfacing insights to leadership • Support in pricing experimentation and definition • AR: Own mechanical collections, reconciliation, and cash application; escalate to leadership where judgment is required • AP: Manage vendor invoice review, approval routing, and reimbursement processing • Payroll-adjacent execution: Run monthly commissions against existing models, manage contractor and intern payments, and handle contractor invoice intake • Support HubSpot RevOps operations including dashboards, day-to-day changes, and data hygiene BizOps • Drive analytical insights and build frameworks to evaluate company performance via data modeling (SQL proficiency or willingness to learn is a plus to help support data infrastructure) • Vendor and process management: Vendor sourcing, ongoing vendor management, procurement, legal and contracts, insurance renewals and broker coordination • Coordinate cross-functional execution across teams, including CS process improvements and operational projects • IT: Own provisioning, the onboarding/offboarding runbook, and day-to-day management of the IT channel • Compliance: Lead ISO 27001 / SOC 2 evidence gathering and own the renewal calendar People Ops • Periodic programs: semi-annual performance reviews, quarterly pulse/engagement surveys, and efficiency metric tracking • Hiring coordination: offer letters, JustWorks onboarding,background checks, and onboarding/offboarding logistics The Experience You Have: • 2-4 years of experience in a high-slope role (MBB or top-tier consulting, a strong operating role at a high-growth startup, or the consulting arms of a Big 4 firm) • Highly analytical and structured; comfortable building models and frameworks from scratch • Execution-oriented: you follow through, close loops, and take ownership without being asked twice • Comfortable with ambiguity and able to move fluidly across functions • Capable of building process and bringing order to messy, fast-moving workflows • Strong communicator who can translate between operational detail and strategic context Requirements: • Must be authorized to work in Canada or the US • This role is hybrid and requires 2 days in our Waterloo or Toronto office • Compensation: 95-115k CAD

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