Socure Inc.

Business Operations Analyst

Socure Inc.$70K — $95K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required.
  • 2-4 years of relevant experience in business analysis, operations, or program support.
  • Strong analytical and problem-solving skills with a focus on data-driven insights.
  • Proficiency with business and productivity tools like Google Workspace and Microsoft Office.
  • Familiarity with automation and AI tools such as Zapier is advantageous.
  • Ability to manage multiple priorities and maintain attention to detail in a dynamic environment.
  • Proactive and adaptable with a solutions-oriented mindset.

Responsibilities

  • Support execution of business transformation initiatives through cross-functional coordination.
  • Translate business needs into clear requirements and future state process documentation.
  • Maintain reporting cadences including weekly business reviews and executive updates.
  • Assist in program management tool improvements and automate workflows.
  • Collaborate with stakeholders to identify process gaps and implement enhancements.
  • Manage shared collaboration spaces and maintain operational systems for organization.
  • Ensure data accuracy in reporting and tracking to support decision-making.

Benefits

  • Collaborative work environment that fosters professional growth.
  • Opportunity to work on impactful business transformation initiatives.
  • Engagement with cross-functional teams for diverse project experiences.
  • Access to tools and resources supporting automation and efficiency improvements.
Full Job Description
About the role

As a Business Analyst at Socure, you will play a key role in enabling business transformation initiatives by supporting operational coordination, maintaining visibility into progress, and ensuring consistency across cross-functional execution. You will partner closely with Program Management and functional stakeholders to help streamline workflows, reinforce operating rhythms, and support scalable ways of working across the organization.

This role is ideal for professionals with a strong analytical mindset and attention to detail who thrive in fast-paced environments and enjoy bringing structure and clarity to complex initiatives. You will support critical efforts such as reporting cadences, operational governance, and process optimization - helping teams stay aligned, informed, and operating efficiently.

What you'll do
  • Support the execution of business transformation initiatives by coordinating cross-functional activities, tracking progress, and maintaining clear documentation of deliverables.
  • Translate business needs into clear requirements, user stories, and current vs. future state process documentation, while supporting project intake by reviewing submissions, gathering inputs, and preparing materials for prioritization.
  • Support and maintain reporting cadences, including weekly business reviews (WBRs), status updates, and executive reporting, ensuring accuracy, consistency, and timely delivery.
  • Assist in the administration and continuous improvement of program management tools and workflows, including supporting automation efforts to enhance efficiency and scalability.
  • Partner with cross-functional stakeholders to gather inputs, surface process gaps, and support the implementation of process improvements and automation solutions.
  • Maintain and support shared collaboration spaces and operational systems, ensuring access is organized and spaces are consistently maintained.
  • Ensure data accuracy and integrity across reporting, tracking tools, and documentation to support reliable decision-making.
What you bring
  • Bachelor's degree required.
  • 2-4 years of relevant experience in business analysis, operations, program support, or a similar role.
  • Strong analytical and problem-solving skills with the ability to translate data into insights and recommendations.
  • Proficiency with business and productivity tools (e.g., Google Workspace, Microsoft Office, project management software).
  • Familiarity with automation and AI tools (e.g., Zapier or similar) and an interest in driving process optimization and AI-enabled transformation is a plus.
  • Ability to manage multiple priorities in a fast-paced environment with attention to detail.
  • Proactive, adaptable, and solutions-oriented mindset.

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About Socure Inc.

Socure is a New York-based technology company that provides digital identity verification services. The company's products use artificial intelligence and machine learning to verify the identities of individuals in real-time. Socure's customers include financial institutions, online marketplaces, and other businesses that need to verify the identities of their users. The company was founded in 2012 by Sunil Madhu and Johnny Ayers and has raised over $70 million in funding to date.
Learn more about Socure Inc.
Size
250 employees
Industry
Founded
2012

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