Business Operations Analyst

Pragma

$80K — $95K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Up to 3 years of relevant experience preferred, with strong emphasis on drive and hustle.
  • Candidates in North America, preferably on the west coast due to company hours (PST).
  • Self-starter with the ability to work autonomously.
  • Exceptional attention to detail and ownership of tasks is necessary.
  • High academic performance (high GPA) is favored.
  • Strong verbal, written, and presentation abilities.
  • Comfortable with quantitative reasoning and AI-first workflows.

Responsibilities

  • Support various business operations for multiple platforms, including financial tasks such as invoicing and payroll.
  • Own and optimize workflows to enhance operational efficiency.
  • Interface with accounting partners to ensure comprehensive transaction documentation.
  • Prepare reporting for leadership, sales, and marketing efforts.
  • Assist in preparation for Board meetings and other significant gatherings.
  • Contribute to growth initiatives by collaborating with product, sales, and marketing teams.
  • Coordinate and manage logistics for cross-functional initiatives and events.

Benefits

  • Competitive compensation with equity opportunities.
  • Remote-first work culture with annual in-person gatherings.
  • Comprehensive medical, dental, and vision coverage.
  • 401(k) plan with company matching contributions.
  • Flexible vacation policy.
  • Parental and family care leave options.
  • Access to a valuable network within the gaming and technology sectors.
Full Job Description
About the Role

We're looking for a Business Operations Associate or Analyst. This role reports to the Director of Finance & Business Operations and will be a strategic, high-impact role where you'll be working cross-functionally across teams and directly with leadership on projects that touch virtually every part of the business.

This role is for someone who wants to build, and take on an ambitious opportunity at the intersection of gaming and technology at a startup with an AI-forward mentality. Ownership, self-drive and a can-do attitude are essential.

Responsibilities

Business Operations

  • Support business operations for FirstLook CRM, creators.gg, player.gg, and Pragma Engine, including people+payroll; processing invoices, billing, and payments; contract admin; procurement, fulfillment and rollouts; sales & marketing support
  • Own & optimize workflows as needed
  • Interface with the company's accounting/finance/tax partner to contextualize transactions, ensuring they have documentation for their needs
  • Support reporting for leadership, sales, marketing, and finance
  • Support Board and meeting preparation
  • Contribute to high priority growth initiatives alongside product, sales and marketing
  • Own coordination and logistics of cross-team initiatives, events and various other projects

Marketing & People

  • Assist with the planning & execution of offsites and conferences for Sales/Marketing, Product & Engineering and Company
  • Assist with People onboarding and offboarding
  • Optimize workflows as needed


Requirements

  • Up to 3 years of experience is valued, but smarts + drive, hustle, and grind are a must. If you can demonstrate that as a recent grad with some internship experience then this is a place where you will thrive.
  • Extreme preference for candidates working on the west coast of the US (company hours are anchored to PST). Only candidates in North America will be considered. This position is not eligible for visa sponsorship.
  • Are you this? Then this will work out well
    • Self-starter with ability to work independently
    • Ownership: forward-thinking, strong attention to detail, and follow through
    • Highish GPA
    • Extremely comfortable with quantitative reasoning
    • Strong written, verbal and presentation skills
    • AI-first user and comfort with agentic workflows
    • Able to manage and maintain multiple projects and tasks
  • Familiarity with accounting or FP&A a plus
  • Travel a few times a year for company offsites and industry events


Job Benefits

  • Competitive compensation including equity
  • A remote-first work environment with annual in-person meetups
  • 100% medical, dental, vision
  • 401(k) with company match
  • Flexible vacation
  • Parental and family care leaves
  • Access to an incredible network in the gaming and technology industries

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